Reviews for Staples – Deals & Shopping

This web shell of an app is next to useless. In its present state, all it's good for is browsing products. When it comes to anything to do with purchasing an item, the buttons for filling out forms or any action items don't work properly. I was forced to go to my web browser to actually make a purchase because this "app" refused to take my card info. Poor quality control and testing.

I rarely give below 3 stars but gosh Staples, what the heck? I had to download a whole separate app for the update just to see if something was in the store I was standing in. After trying to open the app 20 times and it continually telling me I need to update, I was able to set my store and search, but nothing told me where in the store to look. It's like we've warped back to 2010, why would you release an app that clearly wasn't ready??

I saw there was a new app, so downloaded today, hoping it would be better than the last. Nope. Still can't process a simple print job. Everytime I checked the file to do download and clicked DONE, it re-routed me back to the print home page instead of downloading the file. Deleted the app and went back to the web based version. Was done in 5 mins.

App WOULD NOT save my Debit Card!!! I had an item in my Shopping Cart and had to save a payment method - I filled in my Debit Card info, and when I hit the "Save" button - nothing happened!!! I did this 5 times and then tried to pay with PayPal and that didn't work either!!! I finally gave up and ordered it through Amazon!!!

Can't delete a very old address on my account. So I try to edit it to my current address but whenever the cursor is in the data entry field, up pops up my rewards card. The only way to enter something is by typing it outside of the app and then cut & paste to the data entry field in the app. If you put the cursor there w/o the paste prompt icon to tap on then the rewards card will pop up and you can't enter anything. It's very frustrating. I'll just order online instead of using the app.

Useless stupid app, all it does is open a badly-designed webpage which also doesn't work, it keeps resetting the page every time I pause for a few seconds, can't buy anything with it. Horrible, awful, bad. Faster to just go to the store (Staples or somewhere else) in person rather than waste time trying to place an order with this miserable broken app.

I've been a member for over a decade. I'm a premier member and recycle the MAX number of ink cartridges a month. I have received rewards for them regularly. This app is making me create a new account. Is there no existing account option? The sweet employees at Staples keep recommending the app to me like it's the greatest thing to access my rewards. I don't care about the app. If it works, I may use it, but it doesn't, and it needs to be fixed.

A very disappointing App. At first, it worked pretty well but suddenly it started glitching, by now, I can't even login anymore. Customer service was of no help. They were unfamiliar how to resolve thus problem. Instead of placing an order with Staples I had to place it with Amazon. I wish Staples would make it easier and more pleasant.

What if nearly everything was tiny, as though you were on Desktop Mode in your phone browser? What if clicking on the weekly ad in the banner took you to an entirely unrelated page? Find out the answer to these questions and more by simply downloading this app! Good luck logging in if you use a username to log into the Staples website rather than an email address.

Useless!!! It never works. Now I can't even log in anymore. Tells me there is already an account. App thinks I'm trying to create a new account. What's the point of rewards when you can't access them?! I'll buy supplies at Amazon. They will deliver to my door at same cost since I can't use rewards. AUGH!!!