Reviews for Staples - Deals & Shopping

← Back to Staples - Deals & Shopping

20 reviews

Review by Wendell Seace
(2/5) March 20, 2024

This web shell of an app is next to useless. In its present state, all it’s good for is browsing products. When it comes to anything to do with purchasing an item, the buttons for filling out forms or any action items don’t work properly. I was forced to go to my web browser to […]

Review by Jayden Adamski
(2/5) February 26, 2024

I rarely give below 3 stars but gosh Staples, what the heck? I had to download a whole separate app for the update just to see if something was in the store I was standing in. After trying to open the app 20 times and it continually telling me I need to update, I was […]

Review by Paula Franke
(1/5) April 15, 2024

I saw there was a new app, so downloaded today, hoping it would be better than the last. Nope. Still can’t process a simple print job. Everytime I checked the file to do download and clicked DONE, it re-routed me back to the print home page instead of downloading the file. Deleted the app and […]

Review by Kevin McArdle
(1/5) March 30, 2024

App WOULD NOT save my Debit Card!!! I had an item in my Shopping Cart and had to save a payment method – I filled in my Debit Card info, and when I hit the “Save” button – nothing happened!!! I did this 5 times and then tried to pay with PayPal and that didn’t […]

Review by ChuckAnn D
(1/5) May 20, 2024

Can’t delete a very old address on my account. So I try to edit it to my current address but whenever the cursor is in the data entry field, up pops up my rewards card. The only way to enter something is by typing it outside of the app and then cut & paste to […]

Review by Jess L.
(1/5) December 7, 2024

Useless stupid app, all it does is open a badly-designed webpage which also doesn’t work, it keeps resetting the page every time I pause for a few seconds, can’t buy anything with it. Horrible, awful, bad. Faster to just go to the store (Staples or somewhere else) in person rather than waste time trying to […]

Review by Jeremiah Gould
(1/5) March 12, 2024

I’ve been a member for over a decade. I’m a premier member and recycle the MAX number of ink cartridges a month. I have received rewards for them regularly. This app is making me create a new account. Is there no existing account option? The sweet employees at Staples keep recommending the app to me […]

Review by Jay Kay
(1/5) July 7, 2024

A very disappointing App. At first, it worked pretty well but suddenly it started glitching, by now, I can’t even login anymore. Customer service was of no help. They were unfamiliar how to resolve thus problem. Instead of placing an order with Staples I had to place it with Amazon. I wish Staples would make […]

Review by Andrea Alguire
(1/5) February 29, 2024

What if nearly everything was tiny, as though you were on Desktop Mode in your phone browser? What if clicking on the weekly ad in the banner took you to an entirely unrelated page? Find out the answer to these questions and more by simply downloading this app! Good luck logging in if you use […]

Review by Annette Knight
(1/5) October 17, 2023

Useless!!! It never works. Now I can’t even log in anymore. Tells me there is already an account. App thinks I’m trying to create a new account. What’s the point of rewards when you can’t access them?! I’ll buy supplies at Amazon. They will deliver to my door at same cost since I can’t use […]

Review by Lynne Jackson
(1/5) January 12, 2024

I had help getting this set up but have had trouble using it the last 2 times. Now they can’t look up my rewards with my phone number. I have $5 reward from recycle ink and could not use it. Paid full price. I want to use local stores even though I can get my […]

Review by Ray O.
(1/5) August 24, 2024

Online ordering is a joke. The app and website had an item for 1 hour pickup. I placed an order and received the email order notification. The next day still no order update, so 2 hours after opening I go to the store and they tell me there’s no order, even with the order number, […]

Review by heidi talmage
(1/5) July 23, 2025

Went to store in person. Didn’t see fine print until after I got there that one of the discounts I wanted could only be done online or with the app. Tried downloading the app. Total lack of clarity as to any overlap with preexisting rewards account. Ended up not being able to set up app […]

Review by Bill Fike
(1/5) June 19, 2024

Total bugfest. It said there was a new version. So I updated, and when I open it, it loops back to say there’s a new version. Then I can’t log in. I have a Staples account. I give it my email address, and it wants to set me up as a new account. Complete fail. […]

Review by Darren Meier
(1/5) October 12, 2024

Could be good, but overrun with annoyances. If you don’t give the app notifications permissions– which you DEFINITELY don’t need — it will pester you about it every time you interact with it. Your only options are ‘enable notifications’ and ‘maybe later ‘. Apparently ‘maybe later’ really means ASK ME EVERY TIME I EVEN LOOK […]

Review by Julie Rossbach Metzger
(1/5) August 1, 2023

Have had the app since it came out with no issues. This most recent update has rendered it unusable. After being prompted to update the app, it won’t open and is in an endless loop of prompting me to update. Uninstalled it, restarted the phone, reinstalled, and had the same problem. I can’t access my […]

Review by Jeremy Thomas
(1/5) February 4, 2025

This might be one of the worst retailer apps I’ve ever used in my life. It resets you back to the home page at random, won’t let you sign into your account even after changing and confirming passwords, freezes and crashes when uploading documents, doesn’t actually show true store inventory, and every action takes 3x […]

Review by June Osborne
(2/5) March 2, 2025

Not for individuals. This app is not usable (or made way too complicated) for an individual to process a simple print job. I click on the help selection to find answers and there are no links to lead you to solve your problem. I’m not a business. I just want to save images from my […]

Review by Jolene Jones
(1/5) April 10, 2024

It’s terrible I can never get signed In. Everytime u click on the app I have u have to download again. It’s hit or miss if it accepts my password or username. It never works when I’m at the store. So it delays me checking out. I like the old 1 better it was easier […]

Review by Charles Reecy
(1/5) June 5, 2025

The app is a buggy mess and there’s no dirt way to report bugs or contact support for the app. I got the app to help make my printing projects faster however the only printing option available is holiday cards. There is no ption to do basic printing, just holiday cards. This is strange bug […]