Reviews for STARZ

We love the movies and series! But all of a sudden, the damn app buffers like crazy. Does the exact same thing on our roku TV. Takes us over an hour to watch 20 minutes of show. We tried latest update download on our TV and my phone and still buffers every 30 seconds. Very annoying and unfortunately will end up canceling our subscription; why pay to watch and not be able to enjoy it.

The app is great, good amount of entertainment and had absolutely no issues within the app. However, this company is terrible. Quite possibly the worst interaction I've had despite patience. They have charged me for three or more months after canceling. They have refused to manually change my subscription and purely notifies me how to cancel it. Pretty disappointing. Pretty frustrating. I'm afraid to file for fraud at this moment, I just can't take this anymore.

App seems to work consistently but the app itself has become more convoluted, & less intuitive overall. As well as adding more trailers at the beginning of a show that you can't just "skip".For binge watching it often won't have the trailers but it may have a recap & an intro. This can be good if you need a little help remembering but usually I just want to get into the next episode.I can skip ahead in 10 sec increments with the onscreen controls but then it takes time to load for every click.

I wish I could give STARZ a glorious review for the content of the shows. I love Outlander and I like the easiness in which I installed the app and watched it on the go. HOWEVER the technical assistance is awful and I tried to cancel my subscription over and over again through the app to no avail. They orient you to do something that simply doesn't exist in the app. Thanks to a reviewer here, I did it on my laptop and canceled it right away. So there.

I download movies and shows on wifi because I'm on bad cellular service in the sticks. And, I get a playback error every time I try to watch a downloaded movie and it's too slow to stream. This app is useless to me. I feel robbed. As a paying customer, I can't watch what I paid for. And, they have so many great movies. But, their Draconian DRM and persistent connection issue is horrible.

I enjoyed the app at first but after my trial was over I've been trying to cancel my subscription for months now. There is no option to cancel on the app and it doesn't show up in subscriptions on the google play store to do it that way. I've contacted Starz via email twice with no response. Very unhappy with the way this is set up. Fix this problem and provide a customer service number atleast.

I subscribe to Starz through my cable company as well as Starz Encore. Meanwhile I cannot access a ton of things on the app because it tells me I need to upgrade my acct in order to watch them, and the items are locked. There is no way to upgrade anything -- I already have a subscription. I'm supposed to have access to everything, and it doesn't work. Not on my phone, my laptop, my Roku OR my Firestick. It's bait and switch at its worse. I'm ready to cancel the entire thing since I'm clearly paying for nothing.

It would frequently freeze up during streaming. And, worst of all, when you wish to unsubscribe, there is no way to unsubscribe through the STARZ app or website or support. They expect you to figure out how to unsubscribe via whatever platform you downloaded it from, which doesn't actually work (according to their instructions). Extremely disappointing.

Signed up for 7 day free trial w/ $5 a month for 3 mos deal which obviously required a credit card to be kept on file for them to charge once the free trial period was over. Free trial period ended, decided to keep the deal as $5 a month for the next 3 months is a good deal; credit card automatically charged for 1st mo. then I can't access Starz and it's saying my account lapsed and I would essentially pay an additional $5 to reactivate. How is it lapsed when it was auto charged by Starz!NOTHX

Lliterally since day 1 I've had issues with it freezing, skipping, loading slow. This isn't the first review I've left and I've also reached out via email and if course I never hear anything back. No one wants to keep paying for something when they aren't able to get full use out of it. And that amount of data Starz uses is flat out ridiculous. I understand it takes time to correct "bugs, glitches" but I know y'all can do better. I can't even cast it because it don't show the option to do so.

Worst streaming app ever. I work in IT and I've never seen an app this bad that actually hit the market. The "claim special offer" button is for you to pay for an app most wouldn't use for free. -Constantly logged out of my account in the middle of watching. -Log in works sometimes saying "error connection" that's on Starz's end not yours. (You could try a dozen times and still nothing). -As you're logged out willingly or not, your show wouldn't be saved where you left off most of the time.

[EDIT: I was finally able to cancel it. The process was tedious at best, especially because the directions aren't perfect. I had to maneuver blindly around the set up of my phone's page layouts to make my way to a "Cancel" option due to this.] Nothing I do allows me to cancel my subscription, it's ridiculous. I've followed the directions given to me via email, I've gone to the "manage subscription" section and it only gives me the details of my account, not an option to cancel. Very frustrating!

My trial isn't go so well. I was just using the app an hour ago but now I'm logged out. I was sent an email with a link to reset the password, but that pulls up your main website where I'm already logged in and there's no way to change the password without knowing it.*EDIT* I had to log out for the link to work 🤦‍♀️ next problem: I had several downloads going and they've just disappeared. I checked all profiles. Nothing.

I've been trying to cancel my free trial and I cannot get any help, there is no way to cancel in the app or app store. I was also charged right when I started the FREE trial, awful service so far and I do not recommend. If you have Spotify, you get Hulu free & Netflix is much better than this too, more choices and options than the few Starz offers.

After subscribing, even on their website, it says you have to download the Starz app. Ok, cool. Yeah...not so much! After installing when you actually go to open it all you are going to get is a black screen that says Starz. Nothing ever popped up to be able to actually watch anything. I un-installed, re-installed numerous times both w/ and w/o WiFi. It made no difference either way. Do yourself a favor and subscribe through your cable company. 100% don't bother with the app.

Horrendous. I have high-speed internet with zero issues with any other device or streaming platform. We are gamers, so we have top of the line internet, yet Starz is the only app that will play 3 seconds of content and buffer for 2 minutes at a time. It's RIDICULOUS, and I have no other way to watch the newest episodes of Outlander, so I'm stuck with this horrific service.

Can't unsubscribe from the subscription once you are subscribed. I did the free trial and then continued for several months. Now I'm no longer watching, but continuing to be charged. 0 out of 10 F The app also never worked on my TV. It would only ever give me a loading screen. The loading screen would then never go away, even after I closed the app. I had to completely turn off the TV to get it to go away.

SO MANY technical issues. Good selection if you can every get them to play. WORST streaming app EVER! Start with the trial, after seven days you will want to delete it. The worst is trying to play a show/movie and then it tells me I can only stream on 4 devices. Funny, I know I was only using one device. Restart, force stop, uninstall/reinstall equals NO HELP.

DO NOT TRY THE FREE TRIAL I sent an email, it's automated, I called, it's automated, there's no way to cancel your subscription. I didn't go through any app, I tried the free trial and after a day of not using it, it tells me that I'm unsubscribed and all of the movies / tv shows had a locked icon on it. It loads slow as molasses on a smart TV, the connection is horrible and I was still charged $8.99, I'm waiting for this transaction to process so I can dispute, stay with Netflix and Hulu!!!

The app is decent at best. While it has some great movies to chose from, you'll find that this service will gobble up your data at twice the rate than other streaming services (ie. Netflix, Amazon Prime, etc). The other issue, as other customers have pointed out, is the maddening difficulty to unsubscribe using a smartphone. You will either need a computer or to adjust the settings on your phone browser to "Desktop Mode" in order to access your subscription settings on the Starz webpage.