We love the movies and series! But all of a sudden, the damn app buffers like crazy. Does the exact same thing on our roku TV. Takes us over an hour to watch 20 minutes of show. We tried latest update download on our TV and my phone and still buffers every 30 seconds. Very annoying and unfortunately will end up canceling our subscription; why pay to watch and not be able to enjoy it.
A Google user
The app is great, good amount of entertainment and had absolutely no issues within the app. However, this company is terrible. Quite possibly the worst interaction I've had despite patience. They have charged me for three or more months after canceling. They have refused to manually change my subscription and purely notifies me how to cancel it. Pretty disappointing. Pretty frustrating. I'm afraid to file for fraud at this moment, I just can't take this anymore.
A Google user
App seems to work consistently but the app itself has become more convoluted, & less intuitive overall. As well as adding more trailers at the beginning of a show that you can't just "skip".For binge watching it often won't have the trailers but it may have a recap & an intro. This can be good if you need a little help remembering but usually I just want to get into the next episode.I can skip ahead in 10 sec increments with the onscreen controls but then it takes time to load for every click.
A Google user
I wish I could give STARZ a glorious review for the content of the shows. I love Outlander and I like the easiness in which I installed the app and watched it on the go. HOWEVER the technical assistance is awful and I tried to cancel my subscription over and over again through the app to no avail. They orient you to do something that simply doesn't exist in the app. Thanks to a reviewer here, I did it on my laptop and canceled it right away. So there.
Timothius Dunaway
I download movies and shows on wifi because I'm on bad cellular service in the sticks. And, I get a playback error every time I try to watch a downloaded movie and it's too slow to stream. This app is useless to me. I feel robbed. As a paying customer, I can't watch what I paid for. And, they have so many great movies. But, their Draconian DRM and persistent connection issue is horrible.
A Google user
I enjoyed the app at first but after my trial was over I've been trying to cancel my subscription for months now. There is no option to cancel on the app and it doesn't show up in subscriptions on the google play store to do it that way. I've contacted Starz via email twice with no response. Very unhappy with the way this is set up. Fix this problem and provide a customer service number atleast.
Jan F.
I subscribe to Starz through my cable company as well as Starz Encore. Meanwhile I cannot access a ton of things on the app because it tells me I need to upgrade my acct in order to watch them, and the items are locked. There is no way to upgrade anything -- I already have a subscription. I'm supposed to have access to everything, and it doesn't work. Not on my phone, my laptop, my Roku OR my Firestick. It's bait and switch at its worse. I'm ready to cancel the entire thing since I'm clearly paying for nothing.
Gregory Kohs
It would frequently freeze up during streaming. And, worst of all, when you wish to unsubscribe, there is no way to unsubscribe through the STARZ app or website or support. They expect you to figure out how to unsubscribe via whatever platform you downloaded it from, which doesn't actually work (according to their instructions). Extremely disappointing.
A Google user
Signed up for 7 day free trial w/ $5 a month for 3 mos deal which obviously required a credit card to be kept on file for them to charge once the free trial period was over. Free trial period ended, decided to keep the deal as $5 a month for the next 3 months is a good deal; credit card automatically charged for 1st mo. then I can't access Starz and it's saying my account lapsed and I would essentially pay an additional $5 to reactivate. How is it lapsed when it was auto charged by Starz!NOTHX
Ashton Watson
Lliterally since day 1 I've had issues with it freezing, skipping, loading slow. This isn't the first review I've left and I've also reached out via email and if course I never hear anything back. No one wants to keep paying for something when they aren't able to get full use out of it. And that amount of data Starz uses is flat out ridiculous. I understand it takes time to correct "bugs, glitches" but I know y'all can do better. I can't even cast it because it don't show the option to do so.
