Reviews for Step: The All-In-One Money App

Seems good so far! 2 changes I would make: don’t default to entering a dependant, and Make it so that savings goals can be connected directly to your card for 1-time purchases. Basically, go into savings goal, hit “time to buy” button, and now when you swipe your card, for that purchase only, it takes […]

I love this app,it’s great for direct deposit. The only thing I’d recommend is adding more permanant reward offers that teens and adults use on a regular basis, like fast food chains and retail chains. I’d also like to see a lock feature added for savings so I can only add but not withdraw from […]

After loading money in numerous times with a particular debit card, it has stopped working. Every time I try to add the card again, it fails with an ambiguous “something went wrong”. There is no obvious way to contact Step, leaving me in a frustrating position with my child whom I cannot send money to. […]

Initially, Step was a great product that allowwd me to set up my kid’s allowances and gave them experience with Credit Cards. Now, my deposits are getting declined as are their purchases. Rather than reject the transaction, funds are being put into a new account that I didn’t create. Support is limited to canned questions […]

Was good at first, UNTIL the app had suddenly signed me out, and there was no way to be signed back in, so I had no way of seeing my account information or amount anymore, it did this without warning and didn’t even bother to email me about it??? Now I can’t tell what I […]

I got this app so I could send money to my highschool-age son. It works as advertised but it’s so hard to figure out how to send him money that I spend 5 or 10 minutes re-learning how to do it each time. You’d think it would be immediately obvious how to send money to […]

Step has been amazing! There is no monthly fees. If you get charged at an ATM, step will give it back to you. I’ve had no issues. It’s so simple transferring money, adding money, paying friends ect.. it’s pretty cool you can have your own account along with your teens account and you can watch […]

So far, so good. Finally showed on my credit report 2 months after opening, and boosted my score 2-3pts. As someone who’s trying to recover my score after destroying it last year down to a 500, I couldn’t qualify for any credit card that wasn’t secure and most were wanting $2-$300 security deposit. Step didn’t […]

I like the app, mostly easy to navigate, sometimes it feels like the main page gets a little busy it may just be the placement. Other than that I do like I do like the app. I would have given it more stars if the Black card status was more clear in the beginning. From […]

Great for saving and building credit, but it takes too long to make deposits. The app says it takes 1-3 business days, but in reality it takes more than a week. Not only does it take forever to see the money in your account, but they also draft it out of your linked account, so […]

Great app. My main gripe with it is the limit on what you can take out of your account at a time. Having a $3k monthly limit for withdrawing money is excruciating low, and makes it feel pointless to save for bigger things due to the restriction. I’m going to have to find a different […]

Sometimes apps are confusingly set up, but since this is made for literal children, it’s all very simple and easy to use, and this 20-year-old likes that. I also like that I was able to talk to reps. in the app and get verified by alternative means (because I don’t have any gov. ID), I […]

Great app to start, so easy to transfer money to my kids when they needed a little extra while out and about. I don’t have to drive to them or go get cash. But with the fee new structure, fees for transfers under $25 will cause me to be looking for another option. I can’t […]

Not a fan. I was sent a referral link that promised cash on both ends for signing up and setting up direct deposit. After two direct deposits and no credit, I combed the app multiple times trying to find out why. I’d read all the terms. No minimum was listed. However, when I reached out […]

I don’t usually complain, but this app got me mad. Everything was fine at first, the arcade games worked, and I spent a lot of time on them. But I finished the challenges and never got my points. Support kept saying they’d check, then just stopped replying ive sent screenshots and multiple screen recordings and […]

Debit card funding is no longer free. You have to “upgrade” to Step Black. So, no emergency funds for the kids without paying extra. Transfers from my bank acct to theirs are still free (& their bank acct won’t allow debit card overdrafts) so Step card is now worse than their bank debit card. edit: […]

loveeeeee this app. I like that you get points on every purchase that you can turn into money/gift cards. I love that it shows your credit score. overall just a short helpful banking app. you can even make money (points) without spending a dime by playing games or doing surveys! it’s nothing like THOSE survey […]

The Step app seems to be ok. There was an unauthorized transaction on my account and they immediately gave me a provisional credit. They worked very efficient and effective on my dispute.. Ended up winning and my account was never closed. The only problem i seem to find in the app. is the limited transfers […]

Good… for the most part, your latest update has just given it a bug. I’ve already done the usual, delete cache, close,restart, etc, it’s still not letting me move money out of savings or even send money to somebody else on step. the app just shuts down the second I click on either. *update 10/1* […]

Worst app ever! I’ve been trying to contact customer support for a week and haven’t received any response. For some reason, I haven’t been verified and can’t get verified. I followed everything step by step with no results. Clicking the customer support link is a waste of time because you don’t have the option of […]