Reviews for StreetEasy - Apartments in NYC

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Worst UI I have ever experienced in my life. Saved things on my computer with my profile. Open the app, login with same email and pass- says error, even if it is the right password. Ok fine I will reset - tells me I need to reset password. Email in my inbox sends to an unknown site that won't load. So I can't login, nor can I reset my password. I have now idea what the engineers at this company are doing, and it is quite pathetic. Joke.

Horrendous UX and buggy app. Hiding listings simply doesn't work. Favoriting a listing is buggy and fails often so we lose the one we wanted to favorite. Why can't I save my interest rate so the monthly price estimate is accurate?! Why can't I sort/ filter by favorites in my search results? Takes 5 more clicks. Why can't my partner and I join accounts and comment on listings. Please just copy Redfin's app! Instead you burn cash on your subway ads.

This is the worst kind of app. It barely works, but you also NEED it to find apartments in certain cities, so you have to use it even though it stinks. The other commenters are correct. It requires a login every time you open it, it loses all of your saved listings and activity every time you close the app. Lots of features don't work and/or are buggy, and it freezes up all the time....but you don't have a choice, you have to use this app.

The filter of "price per square foot" doesn't work. can't believe this app can't even get its filter straight.

At first, the app looks great. Bright color and easy to use. But then, the app starts to send you millions emails of a saved search that you canceled a long time ago. Note that if in your profile you indicate a move in date you will not be able to set it as empty. You will have to choose another date. I had to remove and reinstall the app.

Nice app, but totally worthless if you are looking for a legitimate apartment to rent. Contacted 5 apartment rentals and none of the apartments were those I applied for. Some wanted a credit check before I can see the apartment. Most of them emailed back, but then never heard from them again. Most of the ads are the same as on Craigslist. Give it 3 stars for app design and navigation ease. 0 stars for usefulness.

I didn't authorize Easestreet to publish my advertising about the apartment to share, which I originally did on Zillow and now they have easily published my advertising and show my address, and people come to my house without an appointment to see my rental, and I don't know how to remove my ad from this website.

App is trash. You have to keep signing in which gets super anoying. Then they have a buncha artificial pics that dont match the property. In top of that, the results dont match your search criteria. For example, if im looking for a HOUSE, a buncha apartments pop up smh.

I've had this app for 5 years, looking to move from my tiny, 2-bd apartment in Brooklyn. No one- NO ONE- not a single realtor, broker, landlord, etc, will respond to you the second you mention you have a housing voucher. It is ILLEGAL in New York to discriminate against housing voucher recipients, but they always do so. You'd be texting them for days for an apartment, but the second you mention voucher, they no longer respond. They don't want their rent paid, I guess. I'm done with this app.

I really don't wanna give this any stars. Getting the date set for apartment viewings is hard. You rarely get either get a call back or text. Most of the time when you do get a call back you go for the tour and apply the realtor later say the units are now currently rented. It's like I am being bamboozled here

I love the StreetEasy app's search features, but the notifications are infuriating. I was getting 5-10 notifications a day after doing a few searches. I went into the app settings and turned them all off. They kept coming and when I checked the settings, they had reverted back to on. Finally blocked the notifications at the system level. Need to fix this, StreetEasy.

It works, and it seems like the listings are updated routinely. But, compared to other apps (zillow) it's very annoying that you can't get a detailed map view of all of the listings in a search. It's all so annoying that there is no indication on the map view that you've already looked at a property (the icons in zillow go from red to grey once a property is viewed). So compared to zillow, the navigation is more complicated and wastes time. Also, there are way too many notifications.

Good app, good website, but I'm removing it today after receiving a notification that lead to a blog post. These notifications come around every so often, and it's annoying. Their sole notification setting is for receiving updates on your saved searches, and nothing else. I consider excess notifications tantamount to spam, so goodbye, StreetEasy.

App is okay. Not great. A little confusing, can be difficult to tell what is happening with pics, floor plans impossible to discern from ths limited pics. Despite professing they will not tolerate deceptive posts, there are too many instances of the same images being on the profiles of different places. That being said, it's good to be able to follow up on updates very quickly, and it is helpful in searches in general. It just falls into the usual for mobile apps. It's good, but not good enough

I got my first NYC apartment through streeteasy! I was able to find, tour, apply,& the lease all through the resources in the app. Not every listing is on here, so I used a couple other apps to see your other available listings and pricing. But ultimately, I picked a unit I found on streeteasy. If I could add anything, I wish there was a way to rank properties my proximity to my work. You can kind of do this with the map, but the map doesn't take into account subway or bus lines.

Update notifications are useless. Hard to see what changed in the listings you follow. I saved some searches and favorited some listings. I get app notifications all the time saying there are updates to one of my searches. But it doesn't tell me what changed. I'd go check my saved searches to see either "updates" or "all caught up" but either I can't tell what actually changed. Listings also show the latest change as "updated" so that's misleading because that could have been a month ago.

First impression is that it's well-designed. However, it's broken in at least a couple of ways that led to me uninstalling it: it keeps sending notifications daily about random searches that I've made (but not enabled notifications for). There is no way to prevent this from happening (seemingly). Furthermore, it also doesn't list all the listings that should be found by my saved search. On their website, it shows 13 listings (atm) and in the app, it only shows 3 of those? Too buggy.

The search function is adequate, but it fails at the second most important function -- saving the listings. What you save on the app does not sync to the website, and what you have saved on the website does not appear in My Activity in the app. In fact, My Activity does not work at all. Tapping it does nothing. Additionally, as other reviewers have said, there is a problem with staying logged in, so you have to do it almost every single time you open the app.

It's only good while running a searching, although I have to assume it's not showing me everything bc if you set up for it to send you push notifications, you will click on the notification and it will take you to a blank screen in the app with a circular arrow. Then even if you run a search you can see it's not the same one that was showing in the notification so you never get to see that one. Several months of requesting tech support on this have led to nothing.

It rarely gives notifications on my saved searches and when it does, and I tap on the notification, it never, ever takes me to the listing it just notified me about. In fact, I can never find the listing at all. Also, in New York City, I have never had a broker respond to a message through the app. I always have to go to their website and reach out directly.