Reviews for StyleSeat: Book Hair & Beauty

My clients love the reminder text. I'm not happy with the November update,I can't book my own clients without them paying a booking fee. I'm already paying a subscription fee. I feel like my regulars shouldn't be paying this fee. The update made the app very slow,so frustrating in this busy season. I've been using stylseat over 10 years ,very disappointed in how there changing. $10 to book an appointment for a client. Your already getting a subscription fee on top of the cc processing fee

StyleSeat is helpful for finding a stylist in the area. But I wish there was a confirmation screen for when you make an appointment. Instead, the reserve button just grays out once you book. As a result of this, I unintentionally booked 5 different appointments and was charged a fee each time. I didn't realize it until I clicked on my appointments and saw them listed. I had to go back and delete all of them and I was not reimbursed the booking fees. Please fix this flaw.

I've used style seat for almost 3 years. The last year it's been awful! App constantly freezes. There's always a charge for my clients. They don't respond to emails and have no customer service to contact. You're charged $35 a month, your client gets $1 booking fee, they take 50% for finding you a client ( even though you found that client), they're charging 20% for a "popular time slot", they charge $10 to book a last minute appointment. This app robs you! I'm switching!

It's cool for finding stylists, but needs some serious work. I booked with a stylist one time. 2 weeks later I see a charge for an appointment I did not make! I was charged $360 for an 8 hour hair appointment. I guess the stylist is able to make an appointment, which will then automatically take money from my account, even without me acknowledging or approving it! This is beyond nuts. I think I'm gonna look into how this can possibly be legal!

I have been trying to resolve an issue for the longest. the only way to contact you all is through email is very unacceptable. You click on "Help Center" it goes to "Web Page not Available".You are charging me a monthly rate than my clients a $1 every time they book with me which is very ridiculous and unacceptable. Yet you can't get any issues resolved at all with you all. I done a client last Friday Dec 27 processed her payment through your system & have yet been paid. THE WORST EXPERIENCE

Styleseat has gotten worse. The problem now is Styleseat is forcing the Professional's clients to have a credit card to book appointments & charges $1 for each booking, while charging the Professionals $35 a month to use the app! Styleseat doesn't have a regard for the freedom of the Professionals. Some Pros don't require their clients to book with a card, creating an option for those who take cash payments and their clients. Freedom to pay by various methods should not be limited. Bad move!

This application is not worth the extra money I pay monthly. I am currently having an issue with the app closing in the middle of a transaction and have lost opportunities to reschedule clients. In addition, If you have an issue, there isn't a phone number to call. I've been using this app for a few years and will have to cancel my subscription if it doesn't get resolved. SO FRUSTRATED! UPDATE 2/16/2021 APPLICATION CONTINUES TO CRASH, NO RESPONSE FROM DEVELOPERS WHEN I REQUESTED CANCELLATION.

It's frustrating that you can't go back and look at the service menu after you've chosen one. If I change my mind about a service I've chosen, and progressed to the appointment screen, I have to exit out, search for the stylist and start all over. Also I can't access my list of favorites so if I save someone, I have to remember their name and search manually for them.

Although a great scheduling app that holds customers accountable for the appointments that they make, the app kind of plays a "shell game" with your money. You'll need a credit or debit card to reserve an appointment, upon which it will automatically show you misleading prompts to prepay, with the gratuitous added in. I've been using the app for about six months, and I was mislead you prepay when I usually pay cash. It's better for the barber.

I'm a professional, and I've had this app since 2016. They've updated the app and changed so much. It doesn't allow me to open the new updated version. But they get my money every month. I have an established clientele and can't see my books. Having to go through my emails, or my clients app to see my books is ridiculous. How do I pay every month, but they don't recognize my email address. It's unacceptable!!!! Ridiculous styleseat. We can't talk to anyone or call. U get paid we DON'T!!!