This app is very misleading. It makes you think you're adding your information just so it can detect your subscriptions. It never actually mentions anything about a price or a package or anything. It would not allow me to link my email and daisy chained me into adding my credit card info. As soon as I added my information it immediately charged my account 144usd without any prior warning. The silver lining here is they were incredibly helpful and quick at getting me my refund.
Susan Whitehouse
I clicked to "Check eligibility" then realised it's a Googlepay button and navigated away immediately. Too late, they took $172 out of my account - I'm an idiot, they're predatory. I went to the help part of their website and after a chat got a full refund very quickly. But that's an unethical way to get new business. FYI if you do want the service you can pay full price, then go straight to cancel and they'll offer to reduce the price to $40pa if you stay.
Steve Maz
Super misleading app. Gets you to input your credit card details, framing it as if that's what they'll use to check for subscriptions, but then charges you immediately $220 aud when you click the "check eligibility" button. There is no mention of prices, or paying for anything and you cant even look at the app first. Luckily for me, my bank blocked the transaction. Don't download until this mob becomes more transparent. Everyone saying the same thing in the reviews too, so dont hold your breath
Katherine Lucas
Like some other users, I believed this to be a free app to monitor subscriptions, so I connected my email & when I went to add my primary card to have access to my bank transaction, they had set up a subscription without me clearly agreeing to pay any money. I have cancelled & asked for a refund. The transaction is still showing pending, but I will be checking regularly to ensure the money isn't taken out of my account & if it does come out that I do actually receive the refund.
Jordan Lakin
such a brilliant idea, and the only app that doesnt requirw you to input the subscriptions yourself. Such a high value product, yet they blindside you with payment!?? They ask for card details framing it as a search method to identify your subscriptions, and then without warning try to charge you!?? Unbelievable. The product is amazing, but theyve forgotten ethics
Pascal Theriault
I was just checking the app when it prompted me to add my credit card info to move forward. It did not mention anything about choosing a package or anything. following this i was charge 144$ usd on my credit card. This is very misleading and frustrating. So far i have not got my money back and customer service is very difficult to get a hold of
James C.
The app is easy to set up straight forward tells you all the subscriptions you have all in one place. I would've gave you guys a 5 star but when I get fraud alert from my bank saying you were going to charge me $144 for a subscription to use the service that never was disclosed when I signed up, I was not happy. But after contacting support and talking to them, they assured me I wasn't going to be charged unless I signed for the yearly subscription.
Timothy Revels
Misleading: it costs $144 a year! I am so glad I did research on the website and asked customer service how much the service costs. the app asks for your payment info before showing costs. there are several reviews like this and the company's reply is "we don't intend to be misleading." Then why haven't you put the pricing on the screen before signing up and before you start asking for payment information? If there are several people with this complaint, it means this is a consistent problem.
Judith McFarland
I am so impressed with this app! I've tried to use other apps to find and cancel subscriptions that were coming out of my account and became so confused by all of the information I had to provide and hoops I had to jump through, I would end up leaving the app and not canceling one subscription. This app has made it so I am now saving over $120 a month. I'm very impressed. Thank you
Cassie Clever
as soon as you try to sign up it automatically charges you 144$ plus and it says NOTHING about paying for the service ahead of time. I looked all over before attempting to get it to make sure it wasn't like the other apps I have looked into. it was exactly like them. you try to sign up they charge you more than the subscriptions you're canceling. edit to add,i canceled 42$ worth of subscriptions (on my own w my email search)but somehow they tried to charge me 144$ for 40$ worth of subscriptions
