Substack push the app hard but the app makes it hard to see your subscriptions without pushing lots of dross. At least improve your recommendation algorithm if you are going to do that, I'm drowning in 💩. If I do mark something as 'show less of this' I lose my place and have to scroll all the way back past the same posts again. It's sometimes a bit slow too. I use it only because a few writers I like are on the platform.
Reviews for Substack
Using the app is more frustrating than viewing substack in the browser. When I leave the app, it doesn't appear in recent apps, so I can't return to it except by restarting the app, which loses my place. When I select text, I get a three item context menu "Copy Restack Cancel". There's no web search option. There shouldn't be a Cancel, because clicking outside the menu should dismiss it, as it does in every other app with a context menu.
I am getting charged twice a month for a single subscription and there has been no way to resolve, no customer service support. I have tried to cancel, but it doesn't work (I tried it again - maybe it'll work this time but I doubt it). Also, the only way to cancel a sub is to use the website, which is super clunky on mobile. I love the content creators I follow, but there needs to be support for billing issues.
Meh. Not loving the UI. Kinda difficult to navigate. It's awkward for writing because the part of the screen you're writing on is covered by the keyboard. Correcting typos is frustrating. Was hoping to use it to write but I don't like to be annoyed while I'm writing. It's nice being able to read what friends write and discover new people writing interesting stuff.
This app is good, but some features on this platform are confusing. There is a difference between "following"someone and "subscribing" to them. There is also no way to subscribe to someone and just receive notifications in-app, the articles WILL get emailed to you too, unless you block them through your email, which is bad design on Substack's part. It's a great app for making reading more approachable and less intimidating.
The app disappears if you try to switch to a different app (long standing issue), I can't see more than 2 comments at a time all of a sudden AND if I don't check it enough for their liking they start sending me emails for every person I follow. I don't want EMAILS! So I unsubscribed from everything except my original one paid subscription. No chance of me subscribing to anything else, because this is too freaking annoying. Fix your basic stuff instead of adding new features. Do not recommend.
Good content, terrible UI. Comments disappear after writing them. No search functionality or ability to view just a single comment thread. You can't pay for subscriptions in the app, but when I try to pay in the browser it keeps redirecting me back to the app. Half the things I click on do nothing. There's no history of things I was reading so I have no way to go back and find or refer to things later.
SUBSTACK STOP PUSHING AUDIO AT ME Every time I open the app, it starts playing a random audio post, often by people I'm not even subscribed to! The posts are clogging up my history so I can't even find posts I listened to/read ON PURPOSE! Now, even if I restart my phone and I haven't TOUCHED the app, it'll stick a random post that I DON'T LIKE in my 'now playing' on my phone! AND I CANT GET RID OF IT I'm uninstalling. This is RIDICULOUS
love the app and wish it stays this way with no reels type feature or excessive ads and AI pushed on you . I feel like theres a genuine connection between you and others. this is what social media is supposed to be. however, I've had a problem that I find quite annoying. I can't seem to upload posts or notes or even write comments on notes using the app.. however I can do so on the browser version. if you can fix this definitely would give 5☆ edit: Please fix your app, now it's not even opening
Terrible for writers! DO NOT write in the app. It will NOT be saved or recoverable! Got this app because I'm a blogger. I'm down a computer rn and am looking for a monetized platform for blogging through an app. Guess I'll have to KEEP looking! This app is NOT like the Substack Website! If you are a writer, avoid the app at all costs! It has no button in the app for finding your drafts or editing them!! This is strictly a reading app but if you look for a Substack Writer app, there isn't one!