Awesome customer reps, and honest in their dealings with customers and prospective clients. I highly recommend Sunrun if you wish to go solar.
This app is a disappointment. Major problem is that it does not tell you if your solar system is working properly or sending data in a timely manner. You figure it out only days later when you go check physically if the blue light on the inverter is still on. How about a real-time notification if something is not working fine?
this app has everything. Except for notification when panels need cleaning.
it's been great. I would like to be able to compare recent outputs going back to when it was installed. I would like to see if the system is standing up to time or degrading.
sunrun is awful. been dealing with Escalations all year with no solution in sight. total waste of money. scam!!
The app is not working right, checking up total production at noon, at 02.00pm, at 04.00pm and at 06.00pm it shows only 1.0 or 1.4 for well over two months now. This app is fake
Sunrun, I don't know if you only have this page for positive replys to your company. in my case I am very dissatisfied with your system, when we signed for it we were told we would pay $168.00 plus $4 by Luma monthly, it's been over a year and our payments that used to be $219 -239.00 monthly have increased to $239 - 299.00 monthly this what we signed for a larger bill. Which are my possibilities to remove them before going to my lawyers please advise. I need your reply asap. Thanks.
App is 80% of the time disconnected from the system, and only has limited information.
SunRun app vs Tesla app vs NetZero app. The SunRun app is the worst. NetZero app is nice, and there's a web app version. NetZero also has the ability to download historical data from my Powerwall in batch mode. The Tesla app provides access to VPP settings. However SunRun VPP is ignoring my settings, and the SunRun app lacks the ability to set the VPP participation level.
I truely regret getting solar. I think it's overrated, aand way over priced. I think I let my facination about getting off the grid, (which is a lie) cloud my judgement.
