they book through expedia and your reservation with the hotel comes from expedia. so when there is an issue with your booking you won't get any help. I do not recommend these scammers. they got me Once with wrong day booking and said it was me, so I said ok maybe I messed up. then they did it too me again. and they won't change dates or anything because you won't pay the extra fee. even with all the other sites they will let you make changes within 24 hours. so I don't recommend, don't book
Reviews for Super.com - Save, Earn, Travel
← Back to Super.com - Save, Earn, TravelThese apps are really getting us big time. I know I'm not the only one, I for one have nearly every type of cash advance app and this one didn't even work! Just put me in this loop, kind of like when you try to get a personal loan and just get sent to website after website saying they found offers but the offers they found are just offers for more offers that offer more offers and you get no where. I really don't want to ask someone close for money but the cycle needs to stop for me, bad.
BEWARE BEWARE!!! They want a $15 membership fee upfront while leaving you without full access to all benefits of the membership! It will not link my bank account. Conveniently, it charged my debit card without any issues! I have tried multiple times. I've even uninstalled the app and installed it again. It's definitely giving SCAM! UPDATE : After a phone call with their technology team, I was able to link my bank account through my browser, and I was approved for a cash advance.
I have a screenshot of hotel I thought I was booking with. I submit the payment, get verification of booking confirmation for totally different hotel. Tried calling customer service, waited 27 minutes & no one picked up. Called back 2 more times, same thing. Now stuck with a $262 hotel I didn't even book. unreal. Will never use this site again.
Better experience this time as compared to when it was operating under a different name several years ago. The app feels very scammy with tons of offers at every turn. Their 5 day free trial of Super+ is a total scam. There was an error on my booking and no way to correct it. Canceling Super+ was probably as difficult as they could make it. New name, but same awful company.
DECEPTIVE AND DECEITFUL. Advertises cash advance before you sign up on the home page. As soon as you sign up and the membership fee (15/mo) is forced on you, the button for cash advance conveniently disappears from anywhere in the app. That is, unless you ALSO sign up for their credit builder card. If you're struggling and just need some extra help until payday, AVOID this app. It will do you absolutely no good... after swindling you for some cash of course.
edit: they also sign you up for their super+ membership by default if you book anything through them, another 15$ robbed. these guys are just scammers. do not use their services. 80$ down the drain. I booked a room for this past weekend, I arrived at the hotel, and they told me I don't have a booking. turns out my booking was for some random date in November. I've never mis booked a room before. Non-existent customer service, AI chat bot just tells me tough luck. would not recommend.
I was charged for the Super+ membership at $15.00 without ever signing up. Also, I had not used the app for days when I was notified they charged my account. The charge also came in on the weekend when their call centers were closed. This seems predatory. I declined the Super+ every time I was asked, a long with the several extra offers they throw at you to get you to accidently agree. I was not charged for super+ until days not using the app
Absolutely horrible. I tried to get the advance, and I put everything in correctly, only to say my information couldn't be verified multiple times. then, when I tried to cancel my membership, the app bugged on me to where I couldn't, and it still charged me since I could never end the membership.
the idea of this app is great and while you can make some extra money by earning it... the games that say you can make quite a bit of money on are... pretty much a myth. it seems doable in the beginning then you will undoubtedly need to purchase extra things in the game only to realize it's a vicous cycle where you spend a little, then each level it's virtually impossible to achieve major money without at times putting in massive money. you end up trying to make up for the money you put in.
This is a scam. I signed up for the app and super plus card through a promotional offer. I did not get much. use out of it and decided the $15.99 for the app and an additional $6.99 per month for the card were not worth it so I cancelled both. App shows my account cancelled but my card is still being charged both fees. The chat in the app is useless and talking to someone is nearly impossible.
Be careful! This service charges $15 and writes about it in small, pale text at the bottom. I booked a hotel through them at the same price as many other services, but these had a "cashback" of $ 15, which of course turned out to be another scam. For "cashback", you had to register in another scam application, which gave a $15 discount on useless services, but also charged $25 for your subscription. As a result, if you don't keep track of your subscriptions, you will lose a lot of money!
This app honestly just feels like a scam. I booked a hotel, went to the hotel. and it had no record of going through, even tho i had my confirmation number and everything to show them, that we booked a reservation, but yet, nothing at all on thier end. There was literally money taken out of my account for no reason. The help i tried getting from the app was literally no help at all, and did not even respond to my text messages or anything. I will not be using this app at all.
If I could give zero stars I would. I've tried for 2 months to access the pay advance and receive an Oops something went wrong error. I've tried the troubleshooting tips and nothing. Getting help from customer is like pulling teeth and gets you nowhere. They have no issues with deducting membership fees from my bank account yet have connecting issues when attempting an advance!
I hit cancel to back out of signing up. I wasnt interested when I saw that even though it said up to $250, it had changed to up to $100 and the monthly fee of $15 and would be taken NOW when I couldnt pay for it, as I'm in a negative balance in my account. 10 minutes later, I have been charged the fee anyway. So I go back into the app and see no way to cancel it other than not get charged in OCT. So I think fine. take the advance. It gives me $30 and 3.99 rush fee to cover overdraft they caused
Terrible experience – avoid this app! I booked a hotel through this app during a road trip from Atlanta to Miami. When I arrived, the hotel was closed with a "Sold Out" sign on the door. I called the hotel, and they said my reservation had been canceled because they "couldn't find my phone number" – yet I never received any cancellation notice. I was left stranded and had to book another hotel last-minute at double the price. Customer service was unhelpful and refused to issue a refund.
This App was great if not a little pricey, until it's not. I have always had no issues using the advance feature until lately it bounces my amount from anywhere between 80-150. Now it will not even load for me despite being approved. I talked to 4 separate people who gave me 4 separate answers. No one seems to know how to diagnose my problem saying it must be on my end due to bank and debit connection. They have no issue pulling money from those accounts though. The customer service is subpar.
Terrible experience so far, first off, it said the cash advanced option is available in the super plus section. And that is not true, i've seen it nowhere. also, you get a $5 signing bonus auntie. You can cash out at $15, but every time I downloaded the apps and played the games for hours. I go back and see my progress, and there's nothing there. It's freaking ridiculous
The app itself is OKAY. But I've found places to be , $15+ cheaper on Super when looking OUTSIDE of the app. Isn't the point of the app to save us time and at the very least get the same deal, if not better, somewhere else? You're better off looking at the deals for each hotel and comparing different third party services, than just rely on super.
The worst cash advance app I've ever encountered. They give u a 7 day free trial, but once u accept that, the option for a cash advance is no longer available. Not to mention after the free trial it is $15 a month. Much better and cheaper apps out there that do the same and better. If I could give zero stars I would. I requested cancelation of my super plus and I guess I'll have to wait and see if they really did cancel it.