well you get access to your medical files, how ever, alot of it you can’t upstanding unless your a doctor. also seems to be a lot of copy and paste going on, I see a lot of repeated statements, word for word statements shared by all staff. seems like one report is made and the […]
Reviews for Sutter Health My Health Online
β Back to Sutter Health My Health Online20 reviews
I have been impressed w/ Sutter “My Health Online” since its launch. The platform provides timely access to test results, along w/ graphs that make it easy to monitor progress and support healthier habits. The ability to securely communicate w/ physicians at any time, schedule appts, receive reminders, and manage payments all in one place […]
Overall, this is the best health messaging system I’ve encountered. (In contrast, MyChart was so bad it was one of the reasons I left UCSF.) My one frustration with MyHealth is that you can’t continue a conversation with a doctor or PA after a pretty brief period of time, maybe a week or less.
EXCELLENT way to track appointments, diagnostics, medications, procedures, aftercare, and visit summaries, which include details about further action. If one has all medical interactions through Sutter facilities, your medical history is all right there. It is incredibly convenient to be able to communicate with your medical providers right from the app; no more calling and […]
The login in the app is painful. At the time app was downloaded, they could ask for preferance to use pw or biometric each time app is opened. Too many things on the home page. Just the layout makes it look really crowded and untidy. There is no need to give explore menu at the […]
I like the app, but they send way too many notifications, messages, and reminders. For each visit there are multiple questionarres, messages, and reminders. The app also notifies me for messages to my wife that I do not have access to.
I like MHO very much. It works equally well on my phone or desktop. Last week though, I wanted to use app to make a lab appointment (something that usually works flawlessly) but none of the labs in the Sacramento area were listed at that time. I had to search the Facilities Directory and make […]
Despite granting camera and microphone permissions, telehealth calls almost never work. Also, it constantly freezes up when logging into the app, and sends multiple upcoming appointment reminders daily starting about a week out from an appointment. The only good is the ability to access written records easily.
Very happy with the app. Makes it very easy to get medical information as needed at any time, also easy check-in or setting doctors appointments. The only thing I would like is to be able to get screen prints of information. I understand it is a privacy concern, but with verification from the patient, it […]
It’s a great app. Needs a way to change/edit more information. The messaging is very responsive, getting answers within 24 hrs instead of waiting until your next visit is a stress saver. I like having access to test results, really helps with seeing the overall picture of health and the graphs make it easy to […]
never had a bad experience with the app it’s pretty easy to navigate and find everything, super easy to make appointments and message my doctor with questions. I have my son connected to my account which makes it easier to keep track of his appointments. The app has some flaws, but what app doesn’t lol. […]
This app is worth having! I get my lab results in record time and receive messages from my other physicians. I like being able to download or print everything so I can have a hardcopys. I get reminders of yearly test I need to schedule an appointment for so I am always up to day […]
The app has gotten significantly better. I believe it’s because of the the new security features of the password and fingerprints which makes it more secure and keep sorry info I think safer. I haven’t had any trouble with it lately so I think it’s doing pretty well now 4 Stars just to see if […]
instead of charging me for 1 single visit like it said it was going to. It charged my entire bill that was owed that I was making payments on because I could afford it. The worst thing about it is that they take 30-45 days to refund the money even though it took seconds to […]
1. This is great for communicating with your doctor, leaving messages back & forth similar to texting. 2. Very easy to make appointments too. 3. The billing department is always been a challenge for us to deal with. As an example, they don’t know what insurance plans Sutter Health accepts. You have to go to […]
It’s pretty simple. Gives you the information you need, gives you access to communicate with your doctors when necessary, is able to set up appointments, and requests refills. View after visit summaries, get reminders for appointments, annual visits, and shots. Easy to use, easy to navigate once you set it up, but it’s really nothing […]
Terrible app. The web app sends messages that are more like click bait than info from my medical providers. Not in sync with my Dr. Goes down a confusing set of pages. It does not even have a navigation banner at top to get back to home page. Getting out dated messages and can’t get […]
I love the options available to me that this app offers. It makes things easier for me as a patient, to get information about my care. I can ask questions without sitting on hold. I can pay my bill, schedule appointments and even check in for an appointment when I arrive. It even has the […]
The app is great for reviewing your personal information (test results, appointments and such) , but there is no “back” option. For example, when you click on an appointment to view the details, there is no way to go back to the home page, the only choices are “app preferences” and “exit”, so you can […]
The app would be okay if I could log in regularly when I need to. However, half the time the app tells me my username or password is wrong even after I try it two or three times. Then I just go over to the website and log in with no problem. I can just […]