App is good, but I wish I had the option to cancel an order without having to call the store because no one answers. Sometimes things come up and I don't want to be charged for a drink I ordered that I won't be able to pick up, especially when it could be canceled way before they would start making it.
Reviews for Swig Drinks
← Back to Swig DrinksDownloaded it just to check a gift card balance although I was hoping to be able to just check it on a website. I also found the app UI to be a bit on the less friendly side. Nice color scheme though.
I had to install this app just to check a gift card balance. I entered in all the info requested and it would not send me the text with the balance. I uninstalled it. This app is a data mining app that meant only for fishing of personal information.
You cannot order on this app. I want to pick up from a nearby store that I know does pickup, but it only gives a delivery option. Won't even show a store near me on the app. Absolutely useless.
I love swig and doordashing it and stuff, but once I got this app and tried to log in I'm not able to get out of the putting in your birthday and it was really frustrating to the point where I just uninstalled the app. I hope this gets fixed so I can use the app again.
Simplify. I like the drinks, but the app sucks... Your can't add a payment method unless you order something? Really? I don't want to be juggling my phone and wallet and credit cards in line to pick something up. Why can't i update my cards when i have time to figure it out?
i was trying to order a pick up delivery and I could not find my store i zoomed in and saw it but they didn't have it avaliable? Indian land fort mill
It's hard not to compare Fiiz app and Swig app,as they are both using the same app framework. What I really like about Fiiz is they have a huge secret menu list on their app, which makes the experience so much better in app. I see a lot less reason to pull up the Swig up to do an order. Rather just go to the window as the experience is better that way.
Worthless app. Can't select my location to order online. Doesn't even show up in the app. How can you give someone a code for a free drink valid at a specific location when your app is too broken to redeem it.
Needs improvement! I had to put in my order 5 to 6 times because it kept deleting my order. It also said free cookie if I order thru the app. NOPE. Also app not faster than drive thru! In fact ordering online is so much slower. Lesson learned.
The app is pretty much unusable. Certain items can't be ordered because the options don't work and the location closest to me won't let me choose a pick up option, so I can't even order through the app. It's pretty much just there for the menu.
Not sure why so many reviews are for the company, not the app! I do enjoy Swig drinks, but the app is awful. Newest glitch is that I can't customize drinks. Even on "Build Your Own" all the flavorings are grayed out. Defeats the purpose of the app! Not being able to apply loyalty points as a partial order is also frustrating!
just want to check my gift card balance. The back of the card says to go to the website, and the website forces you to check on this app, and the app forces you to make an account and "load" the balance into the account. I just want to check what's in the card. May just throw the card away because imo it's not worth the hastle for the overpriced syrup drink that I may or may not be able to get from this card with unknown balance.
Great, as always! I don't think I've ever had a bad experience with Swig, and I've been to several of their locations many times. Large variety of sodas and mix-ins to choose from, yummy pretzel bites with different dipping sauces, the mini chocolate chip cookies and large frosted sugar cookies are delicious, and I love their rotating menu of specialty cookies (especially the coconut one! I hope they bring that one back because it was ridiculously good!).
Could be great, but... App adds funds as gift cards. Every time I buy a drink, they think I am using a gift card. If there is an issue, they blame my gift card as not being activated. Funds are not always readily available despite being withdrawn from my bank account. I have not been able to use funds on my account even when the app shows funds. The app will not send issues to corporate. It instead says, "Uh oh! No corporate store." I am disappointed in the app because the drinks are great.
The app is easy to navigate. It's nice that it won't let you add a drink to your cart until it is completely filled out. I like that you can go back & see your order history for a little bit so you can reorder the same items or change them up. I wish there was a way to mark my favorites to make ordering a little quicker.
One of the drinks we order is on the menu board at our location, but not in the app so unable to do mobile orders. The app also allows you to add gift cards, but not use them. We threw away the cards so now we have unusable money on our account and we're told it is an extremely common thing.
can't order on the app. add to cart is grayed out.
App needs MAJOR upgrades!! If an item (say fruit or flavor isn't available), you don't get notified BEFORE you actually make the purchase!! Then you've spent money on an item you don't really want. For example, I purchased a dragonada as is, and I got a drink that's just blended sprite & coconut cream because they were out of pineapple puree & and dragon fruit. Definitely a blunder on app creator's side. Starbucks app is able to let you know if an item is sold out at their locations.
Other than providing location and tracking loyalty points this app is useless. Any time I try to pay using the app, as they say it can, I am asked to show my credit card to verify. What's the point in having customers add a form of payment? Order ahead is pointless as most of the locations I have been to ask me to join the drive-thru line to pick up my order.