I'll give it a little time to be fixed, but if it doesn't correct itself fast, I'm out, account and all. This is horrible. Can't access bank account, can't go through history, can't connect bills and other cards with bank account because transaction history isn't available. just... ugh. Forcing people through an app that's not even WORKING yet is pure BS
App I terrible !! Always something Either it's looping so you cant enter the giveaways .Which noone ever wins anyway.( Been a customer for almost 20 years and never won anything) Or today it's forceclosing saying "T-life closed because it has a bug . Try updating after developer provides a fix for this error. " Unreal. SMH. But Alway quick to tell me when the bill is due .
When the app works, it's very good. But when it doesn't, it becomes a brick. This past Tuesday (August 19th), the app was not working. Couldn't access any information on the account, and I'm the owner/manager. I kept getting a message that the Tuesday offers weren't eligible for my account, when I know they are (SB account), and over all just not a fan when it has problems, which is at least 3-4 times a week.
This app is just awful and not user-friendly. I would LOVE to be able rename devices on my wifi so I know what they are instead of having to figure out the random letters and numbers. Xfinity's app is AMAZING! Thanks for posting a link to help me change device names but it didn't work and it shouldn't be that difficult. And when I looked into it, it literally says that not all devices names can be changed. I will be changing companies just because the app is SO awful.
Terrible! Every page you go to it says something is not working with one of their systems. it's been days. can't shop, add new devices, view details on items etc. update: that link did not help. the app has all the permissions allowed that are required. it still says We've encountered a problem with one of our systems. try again later"
Terrible replacement to the original app. This app doesn't allow me to log in. It shows my phone number as userID, and I put my password, and it says userID missing. There is no way to redo the number or anything, cant change it to email either. So, getting in via this app is 100% useless. I have to go through the website to do business. It is an inconvenience in a convenient world. Don't waste your time!
I literally can no longer even access the app!!!! Right before midnight, I tried to watch a video from the T-mobile Tuesday Contest. As soon as I pushed play, a warning popped up that I couldn't even read because it instantly disappeared when the app randomly closed on its own! Now, whenever I try to open the app, a warning pops up, telling me that the app won't open, because it has a BUG! I have a screen shot of the warning, too!
I have a few issues with the app. T-Mobile Tuesdays barely has offers for my area, and all the good ones are too far from my location most of the time. The other big issue is when I enter or play to win a prize that's offered at the bottom, I can hardly verify my info because the widget is always stuck in a loop, and I can never enter. T-Mobile is a multimillion dollar company. I'm not sure why they can't fix these bugs in their app.
I'm fed up with advertising Tuesday restaurant deals that are complete lies. Either the promo code doesn't work or the restaurant demands payment for the difference between the special price and full price once I arrive to pick up the order. Seriously, it's false advertising at least, if not blatant fraud at most. EDIT: Yes, I'm well aware of how they're SUPPOSED to work. My statement is a matter of fact and your explanation is weak at best.
It never opens the first time. It feels that the all in one app is just there to advertise to you, upsell you. it takes time to load too. if I need to reset my router, I have to jump through hoops just to get to it so I can get work done. Same with banking. I have to login to login to answer security codes to login. it's unnecessary. I'm a customer already. Everything just takes longer to get to and it's stealing time away from me. I still have the old apps that I can't uninstall.
