Horrible to use; doesn't do modern gestures like swipe to go back, for some reason sorts all the locations by street number but in an inconsistent way, no way to search for a location, accidentally closing the app before you pick a location will make you enter a phone number again, and why does it even need a phone number to begin with? The account creation process doesn't ask for it. This feels like an app that was written 10 years ago, I'm surprised it says it was updated in 2022.
Shirell Miller
The app is ok. We have 2 Take 5 car washes maybe 1.5 miles from each other and the app does not pick up one of them with the location. Fortunately I was able to show my account paid up but that held up other cars not being able to scan my barcode. So I rode past the other one just to see if it would pick up the location and it worked just fine as it had in the past.
Eric Johnson
Samsung Galaxy S20 FE Never a problem with apps on the play store in all of my time in the Android ecosystem..This app will not progress to the second page. It crashes so fast I had to record the screen just to read theessage that shows up as it hard crashes. Take five, regroup... Maintain your washers.... And update your app to work on modern devices. Thanks for the introductory offer but.. I think I'll go back to elbow grease. Will update if/when fixed.
Mary Holmes
the wash is great but the app sucks. the bar code to scan doesn't come up till after the guy gives me a free wash cuz he's tired of waiting.
Nikkie Marlowe
I purchased a membership on the app, and I got to the location.... they don't acknowledge the app purchases. Therefore, I bought the membership at the location. Now, I am contacting customer service, and they act like they can't refund my money. PLEASE DON'T USE THIS APP!!!! Makes me think they are a SCAM.
Tim Moore
I have a membership, but I guess I'll have to cancel it in order to have a membership through the app. Tried reaching out to support to see if we can fix it. That was a waste of time 🙄 #Membership #App #Support #CustomerService
J Long
so far it's clean , quick , interactive, excited to use it.
Daniel Gallegos
trash app won't let me delete my payment method. also once I installed this app it totally messed up my membership plan. even the workers at the car wash couldn't figure it out.
Tim Oldham
Unresponsive help or contact us. Says "ticket sent" no response last week nor this week. I am cancelling my membership bought at local store AND deleting my account taking a 50.00 loss and telling everyone I know you don't take care of paying customers once they pay.
Logan Milam
it's really not that great of an app obviously the person that works at the one in my local place in sylacauga told me that I needed to cancel my membership through the app and just go through the front office because the app is so slow and is out of date
