Reviews for talabat: Food, grocery & more

Terrible experience with the use of the online payment, I payed online but my order was not placed the app just stopped and then restarted. I went to check my bank account I saw I wad charged the full amount, while no food was delivered. What was even worse than all of this, I couldn’t […]

The worst food application I have ever used. I tried placing an order and was told to use a coupon code for discount. But once I clicked on checkout, i get charged with the full amount. It’s very frustrating to deal with especially when there is NO CUSTOMER SERVICE!!! Can’t reach any customer service agent […]

Very bad help service….I placed an order and paid already online. Then I received different weight of the item with much less price (when I already paid higher amount). I tried to contact their help and their replies doesn’t introduce any kind of help. First they didn’t even check the photo I attached with the […]

Very disappointing service! Their “live tracking” is not accurate at all. The driver stayed in the same location for over 30 minutes. I tried calling but got no answer. The customer service agent was unhelpful and even redirected me to the main page to prevent me from leaving feedback. Stop asking customers to email complaints! […]

Very Disappointed with Talabat I placed an order with a 25–35 min delivery time, but after over an hour, the driver hadn’t even reached the store. I contacted support, but the chat was unhelpful, and my order was eventually cancelled. No explanation, no compensation, and terrible service overall. This is unacceptable and needs to be […]

One of the worst delivery apps to ever exist! The customer service is so poor, there is no customer care number to contact for immediate help, you always have to wait around to get monotonous replies via “chat”, and there’s a problem with almost every order. The overall user experience of the app is also […]

I’m a Talabat Pro subscriber and my recent delivery came late. As per your app, if an order is more than 15 minutes late, the customer should receive a 15 QAR compensation. My order was delayed beyond that, but I only received 10 QAR. When I called customer support, they were completely unaware of what […]

I had more time issues with the Talabat delivery. On the app, it’s very complicated to get any contact with customer service, once you get connected, they don’t solve my problem and don’t refund my money. Also, the delivery people are not well-trained in how to communicate with customers. Once a delivery boy requested money […]

dumbest app to ever exist. I subscribed to talabat pro and the driver wanted me to come pick up the order. Also, I get a monthly mastercard voucher that I use from time to time and on my last order it showed that it was applied but they deducted the money without the discount claiming […]

Terrible experience! Worst delivery app. I waited for my order for almost 2 and a half hours and the rider took the food away from the location. And then I received a call after 3 hours from the higher support just to tell me that the rider did not get the food order from the […]

I am writing to raise a complaint about an issue I faced recently. I placed an order and went to the specified location to pick it up, only to discover that the restaurant’s address was incorrect and it wasn’t actually at the location provided. This caused me a significant waste of time and effort, and […]

Placed an order, but the item wasn’t delivered. Took around 45 minutes to get someone on chat support, and then I was informed that the order did not get placed, even though it showed that it did on my app. Had similar problems before, which is why I ended up canceling the subscription.

I thought Talabat Pro (29 AED/month) would save me money. Instead, it’s like subscribing to more fees. Free delivery? only if you spend 50 aed minimum. Then comes the service fee, the delivery fee, and probably a “sunlight tax” next. By the time I check out, I’ve spent more than if I just walked downstairs […]

Worst platform ever. Talabat charges you the full amount, and only after payment do they tell you that some items are out of stock. The worst part is—they never refund you! It feels like a scam. Totally unprofessional and frustrating experience. I’m uninstalling the app and will never use it again.

I had a frustrating experience with Talabat. I received the wrong order, and the restaurant manager told me to deal with Talabat. Talabt’s support was unhelpful, sending generic replies and falsely claiming I hadn’t paid. I did pay—and got the wrong items. On top of that, Talabat charges more than the restaurant, despite claiming price […]

The app makes far too many mistakes. Very often, customer service tells the user to pay for their order and guarantees they will send someone to fix it, which they never do. Once they guarantee your money, they don’t care. Delivery drivers are scared of getting in trouble, so you often have to follow their […]

They are good until you face a problem with them, and then you discover how bad their customer service is. My first order was a meal that came missing an item. I contacted them and they fixed it by refunding the missing item. Then on my fourth order, again, it came with a missing item. […]

Update, there’s been a big increase in pop-ups, open the app pop-up, choose category food pop-up, make an order choose basket pop-up, make payment pop-up, check status pop-up. I need to avoid 5 clickbaits to make a simple order, it’s very annoying. — old –, app runs much better, but pricing is still not cool. […]

I have been using this app for a very long time, at least 2 years now, and today I just had enough I deleted my account even though I just paid for my pro subscription last week. I’ve had multiple orders getting cancelled with no reason whatsoever and then after going through endless hoops to […]

There seems to be an issue with the app The delivery time displayed is incorrect, and even after an order is accepted, it doesn’t reflect in the app. Additionally, when reaching out to customer support via chat, multiple calls are made instead of resolving the issue directly on chat, which is inconvenient. The app appears […]