The items are almost always as described, but the "discounts", "deals", ""free gifts" and "coupons" are a scam intended to get you to spend way more than you intend to. There are ALWAYS minimum purchase conditions attached. The phrase "Nothing is ever free" could have been coined for Temu. Please, Temple, stop making false offers. It just frustrates your customers and makes us want to avoid buying from you.
Reviews for Temu: Shop Like a Billionaire
← Back to Temu: Shop Like a Billionaireapp convenience and all the cool options, great. I dislike when a link pops up, I go to look at something, and it takes me on an unsolicited journey to the flashing items, prizes, and free stuff. All of the things I know are more marketing bs. Wasted my time enough there. It's extremely frustrating trying to just look at an item, dealing with bombardment of more advertising. I want to navigate my own shopping experience. I want to search for Temu products only when I need them 4 checkout.
If you are given the option to "withdraw" money, DONT take it. it's a scam. it's definitely something worth reporting. the first time it just says "one more order," which is convenient if youre looking to order something else, but if youre not? No. They require you to order x amount more, and more, and more. conveniently, I needed everything i bought UNTIL the last transaction. Crazy scam of an app.
Store-wise, not bad...HOWEVER, too many games and popup distractions, too many "freebies" and "offers" that are come-ons that force you to spend more and more just to get them. Also far too many notifications and emails. Facebook ads are bait and switch. All I wanted was to see a price on a guitar, was forced to get the app, then one came up in the stupid "1 cent offer", but it put it at the end, forced me to keep buying, and despite "unlocking" the first two "gifts", I ended up with NOTHING!
Majority of my purchases have been spot-on great, with no disappointments. That said, I have a few complaints. Some sellers show their highest-cost item as their thumbnail picture, yet list the price of their lowest-cost item. They are misleading the public! (In America, it's referred to as "bait and switch".) Your sellers should be required to post the price of the item shown. Also, lower-quality items are being sent that do not match the listing. It's a major headache to get refunds!
Good luck to you if you ever need to contact support as they are less than helpful if the automated bots are unable to resolve. Upper supports results in copy/paste responses. You're able to find cheap items, and shipping speeds are reasonable. The gotcha games/messages that are constantly being thrown in your face are a bit annoying and misleading.
App and pricing on things are good. However, I really get annoyed at all the prizes and coupons/rebates they try to trick you into, which doesn't really pan out. It's just a way to get you to spend more money on the app. They also raise some of those prices on items for the supposed free things and coupon/rebates.
it's a hit or miss online store, but I've had more hits than misses. just be cautious as every time you open the app they try to get you to buy stuff with "promotions" and "winning coupons" anything that says free you have to spend money first. but I've only gotten one item out of several so far that was a bust. they also have local warehouses for those who prefer to order in the US
Good prices, highly inconvenient to use. Example: you see an item in a Temu ad that you are like, so you click on it. Your page is immediately hijacked by a fake game that always gives you the max prize. You click through that. Now to see the item...wait, now there's a special offer for cash back! Click past that. 3RD interruption: limited time only! 29:59 to shop THIS PAGE ONLY that doesn't have the item you came to see! Tip: 30 min means nothing, they extend it at the end. Never found my item.
The app itself is totally scammed. I spin the wheel I pick the items and when it tells you "getting those items for free with discount or coupons." You actually have to pay a shipping fee and a tax fee which makes some items that are 4 dollar go up to 10 dollars. I personally I had to get refunded some money because recently one of my items did not show up and the customer service is terrible,and the stuff you buy isn't actually good quality.I don't recommend this app. I don't trust it anymore.
Some items are good, and some look like they are made in sweat shops. Which scares me. Trying to just open the app up is damn near impossible with ads that hardly ever come to fruition. Don't even get me started on their "games" Anywho, look for yourself, but be sure to read item descriptions. The pics are NOT to scale. I got an incense burner that is like 1 in X 1 in. and has a felt liner.
They did their usual bait and switch. Offer a discount/promo, and then when time to check out, those items disappear after payment made. Spoke with customer service and was told I might have not met requirements. I spent more than was required and still had time left. Their response was to send me links to cancel my order..which would have been great, IF they worked. So I ended up buying stuff for a promo that I never got. Then they text saying I can buy those items in a new order.
I love Temu. I've been using it for a couple years and never had issues that weren't resolved. Returns are easy (if they even want it back), customer service is fast and helpful. Obviously, you are often getting what you pay for so the quality isn't going to be the same as something you might buy at a brick and mortar store. I wouldn't buy electronics or certain other items but with that in mind its fantastic. I've heard the app is malware but I'm not an important person with a lot to hack from.
Ordered one item because of the promotions which sounded very good. I did get the item, but then unexpectedly the other 4 items that were suppose to have arrived at the same time somehow got lost in transit....yeah, because they were the free items that for some reason got shipped separately. I have a PO Box mainly for my packages, so i don't buy this excuse. This app is a scam and now I confirmed it and since it's a Chinese app, then yeah, it's a scam.
Addicting. Business model strings you along and keeps you in the dark, needing more in the "deal" forcing you to check out but asking for more. Disappointed to have "free delivery" and multiple exceptions. Need to get at least $30 here and now at least $30 at this other location or pay shipping. I shouldn't have to pay shipping for one item that is well over $60 in total.
Now into conning you to buy stuff! They tell you that you are going to get 3 things for a penny, you pick them, then you have to buy something to get them, you buy, then after you check out, they say you have to buy more to get the last one! It's too bad too, because I used to buy alot from here before they started using these deceptive practices. And forget about just shopping, you are constantly bombarded with these "deals" and that stupid wheel spinning thing.
I used to love this app. Their prices are great and the products usually have decent quality. The clothes tend to run a little small. Recently, they have a "promotion" where you're supposed to get coupons for free products but it's completely fake. I've read all the fine print and it says that "Everyone gets our best price." It causes a LOT Of pop-ups and you don't actually get anything for free. Because of this, I have stopped browsing on the app because it is so irritating.
a good place to shop, especially if you want to try new things but dont want to overpay. fantastic customer service and communication, never had a problem with payments since they take PayPal and my info is secure; for 2 years I've never had an issue. BUT - recently, they changed to "local warehouse" only, which means you now pay for shipping. everything from temu is free shipping, but local stuff is $2.99 unless you spend $30 from that specific seller...which is impossible. terrible change.
I get so many amazing items on Temu. I am sadly somewhat addicted. Fortunately, it is an inexpensive addiction. Some of the stuff is way smaller than expected (be sure to read the specs before you order). They are good about returns, but sometimes they tell you to just keep the item at no charge, but sometimes I want a replacement, and I don't get that option. That is disappointing. I don't understand some of their "game offers," but that is ok. some things are unique and so cool.
This is not like Wish! Just so y'all know now! It's way better!!!! Check it out because the prices are ones you could only dream about! Temu has amazing deals, great prices and excellent quality!!! Years later and I still love Temu! But I have noticed some things disappear once you order them as your free gift. Other than that I haven't had any issues.