Reviews for Tencent Video

Stop throwing paying users under the bus. Shady as hell putting ads on top of the resume button. Why am I even seeing ads when Im paying for a subscription

Sometimes the app doesn’t recognize I’m connected to the network even though I clearly app. I have to shut down the app once or twice before it loads correctly. And what is the purpose of being able to download the episodes if I can’t watch them offline???? It’s annoying cause I’ll have episodes downloaded but […]

I like the app but how I add Subtitles in English or Spanish? Clicked the options and doesn’t add the Subs

Unable to watch videos for long as the app keeps on crashing.

this turned up to be a scam. I wanted to watch a drama so I purchased the VIP plan. But after episode 20 I am required to purchase the next episodes separately. Totally not worth it. I am uninstalling it

I support Tencent because I really love the fact that there are streaming shows & movies built for LGBT community. I also really appreciate watching pure and actually romantic truelove between two people that aren’t straight. However, I am still searching for a streaming company that mainly focuses on lgbt community. Want to show true […]

the app is trash don’t work on my tablet are tv as soon as I pay it stop working thieves

charged for access but no access. Google won’t refund even though it clearly shows I was charged and I showed a screenshot of it saying expired. no response from the developer. Google is now terrible about its refunds, never allows you to provide info that you didn’t receive the item just denies. I would be […]

I love, love the content, BUT I feel it’s unfair that I have been a VIP for many months and now they’re charging for express episodes on new releases. What’s even worse is charging express viewing on shows with AI translation when the subtitle quality is not the same as a human translation. I also […]

I bought the VIP pass and when I had to do an update my account now says that I don’t have VIP.

Have VIP. Downloading suddenly stopped working . Cleared cache, updated app, deleted other downloads..BUT episodes won’t download. Why???

In terms of content I am happy. However, 1. The app isn’t available for Roku. Cast to tv from phone is not always compatible. 2. Progress is not always remembered. One drama it would never remember the correct episode, but it would be under continue watching. Another drama it remembers, but I have to search […]

I gave it a 2 stars because of the Anime and some series reality, some series anime are 7 to 8 minutes total, intro of the series it’s like 2 minutes to several seconds, and the index is like another 2 minutes, putting it altogether its like you are watching 3 to 4 minutes of […]

WARNING! SCAM! I purchased VIP on Oct 2nd. It’s Oct 7th (5 DAYS LATER), and the service is STILL NOT ACTIVE. Payment was confirmed by Google, but I have NO SERVICE and NO RESPONSE from developer support after multiple attempts. They take your money and provide nothing. AVOID PURCHASING!

The app is okay. I’m paying for the subscription so I wish it could be better. I love the shows, seamless transition to the next episode. It’s super easy to binge and that is nice. HOWEVER, it is sometimes difficult to search for shows. I also can’t seem to click something without it auto playing […]

I paid for 3 months worth of VIP service and did not receive it. I sent multiple feedback notes to their support page and no one has responded. A an international viewer, I feel like I was scammed out of my money. this was not a good experience for me. it is a bit disheartening.

Originally, I tried downloading Tencent video on my laptop. I can watch some dramas on my laptop, but many/most dramas require VIP access and you can’t purchase it, because it is not allowed in this country (USA) However, conversely, I have no problem subscribing and paying for VIP access on my cell phone, and then […]

Why is the app that I have been using and PAYING FOR saying that I now can’t watch it in my country????? I have been using this app for almost 2 years, and I have never had a problem until now. Before signing in… I can watch as a guest… When I try to sign […]

No content available, even for the shows they are supposedly exclusively airing. I can’t even find the twenty twenty four all star awards, and if you watch them on tencent (wetv in the US) online, there’s no english subtitles. agencies need to stop giving tencent exclusive access to dramas. we will never see them. they […]

Been using this app on my phone only, and I’m not having too many issues. I think the search option can be improved by adding sub-filters, like Action, romance, fantasy, etc. It also takes a while to load sometimes, but is usually resolved by going back and clicking on the episode again in your watch […]