This app does NOT work with Apple or Android products. We have tried four different products. It is clearly an app issue. Do y'all turn it off on the weekends?!
Reviews for Tennessee Proctor ID
← Back to Tennessee Proctor IDAndroid users, I aged 5 years trying to figure this out. Go to App settings, click on set as default, click on supported web addresses, allow eidapp and midademia. You are welcome!!
Can't get my phone number binded, it sometimes doesn't send a code, and after entering a phone number it will sometimes just let me past without binding my number, showing me a popup confirming this. Do better.
this is the biggest failure of any app. has trouble loading. the link won't work with some phones. finally get the link to work and then it wants a photo but that process is broken also.
BAD APP DOESN'T WORK. Sends you a link and won't open says "site couldn't be reached". Tried with 3 different browsers and 2 different phones. Tennessee wants you to download this so your kids can take the learners test online but it doesn't work. So suck it I'm coming into the office. Stupid D.M.V. wasting more of my time. .....again
Link not working...Go to your phone's settings menu, click on Apps, find & click on TN Proctor ID app, click on "Set as default", make sure "Open supported links" is turned on, and click on "Supported web addresses", make sure all web addresses are turned on. Go to the TN Proctor App, resend the link to your phone, click on the link, and (fingers crossed) it should work! 😊
I really like ProctorID!!! My daughter took her test, passed, and now she's receiving her permit. This test does not take it easy on anyone who has to take the test either. It was just as hard as it was when you had to go inside the Driver's Lisence Testing Center to take the test. It's just more convenient because the test is taken from the comfort of your home.
If you have an LG phone don't even try. Even after going through and changing settings it wouldn't work. Tried on my wife's Samsung and it worked so cool right? Eh wrong. When doing the whole selfie verification thing which is infuriating in itself it freaking crashed. And look at all these one star reviews with no replies. Thanks for absolutely nothing.
I have tried to get this app on 3 different phones. When trying to click on the link in the text message that is sent, I get a message that says the address is mistyped (even though I didn't type anything). I waited a few days and tried again with the same result. This is very frustrating.
I downloaded the app but every time I try to register my phone by clicking the link I receive via text message I repeatedly get an error message. I even deleted & reinstalled the app. Nothing has worked & I have no idea what to do. Please fix this issue.
The whole thing sucks! You can't even get into taking the test. If you do eventually get into it, it says you've already taken it when you haven't. I don't know what the issue is with the idemia site & why it does what it does, but they need to fix it! If you're offering for the test to be taken online, make it easier & stop saying the test has been taken when it hasn't!
Horrible, not only is it very hard to get into it. Once we did & able to start the test it kept kicking us out or freezing. Then with only 3 ? left the dame site crashed & we couldn't get back in we still had 15 mins left finaly got back in said error test can't be taken wait 24 hours. So now they said not their fault its considered a failed if not done durning time even if their system goes down. That's bull & if it does next time? She has to wait couple months before she can try again. Grrr
It took 45 minutes to get an "acceptable" picture of the back of my license. When my son was able to start the exam, the website states that you have 1 hour. BUT if it takes more than 30 minutes, the proctor has to scan the QR code to continue. The app wouldn't let me scan the code so it wouldn't let him finish the exam. They counted it as a failed exam. He completed 20 of 30 questions and only missed 1. Unacceptable. He has to wait 24 hours to retake an exam that he may have passed initially.
The link doesn't work. I tried on three different phones and keep get a page that says the website is unavailable. I disconnected wifi and reconnected and deleted and re downloaded the app. No luck. We could have finished the test in person with the amount of time it took messing with the app.
very frustrating. I downloaded and got accepted but when i scan the code for the test, it says new claims review. I accept it and it goes away. nothing happens. Do it again and decline. Same thing, nothing happens. this is infuriating as the DMV is closed and there isn't one within an hours drive to go to.
Daughter was trying to take the permit test online, but before she could do that we had to download this app that clearly does not work. I tried to reboot, go into the settings like it said and no luck. What is the point of an app if it doesn't friggin work!!! If it was paper, it would be just another paperweight. You would think with all the complaints and the lousy rating something would be done about it. Way to go! UPDATE..It works on IPhones!
Sends a link by text that doesn't work. Tried on two different phones, including a Galaxy S22, so I know it's not because of it being outdated. It's just a worthless app. And no one seems to even be doing anything about it. There have been no responses from the developer to any of the reviews, that BTW seem to be experiencing the same issue. I would give no stars if I could.
The face recognition is nearly impossible to use as it instructs you to move your head to move the target to a circle it displays on the image of the camera. But to reach that target you must move your head such that you no longer can see the display to know which way and how far to move your head. So it fails verification frequently, and you end up having to wait 15 minutes to be able to try again. One of the worst designs I've seen in software.
Anyone know what to do if the app doesn't even send the text verification code to your phone? I've tried multiple times and even on a different phone. We were really looking forward to skipping the line and missing school but this seems near impossible. Appears everyone is in the same boat as the app has a terrible rating. I hope the state inst paying for this service!
It did eventually work for me, but initially had the same issue many others did of it sending a link that doesn't work. This is obviously a known issue since under FAQ there's one for Android users who get a site won't respond message. The work around they gave did work for me, but still can't give more than 3 stars given how frustrating it was to get it to work. Also there were a few other glitches even after I was able to authenticate it. Overall though it did finally get the job done.