I didn’t find this app very user friendly. Everytime I find a route, it changes after refreshing. What I miss here are consistent routes. Consistent routes could be harder due to the amount of lines. I found the layout pretty confusing too. I personally thought that Google Maps worked way better. So if you’re struggling […]
Reviews for TfL Go: Plan, Pay, Travel
β Back to TfL Go: Plan, Pay, Travel20 reviews
It works but has two key flaws which are really annoying: 1) It doesn’t show the zones. This is crucial info and it’s such a basic thing to miss off. 2) It doesn’t show national rail connections so there may be routes available that simply aren’t shown, e.g. Stratford to Tottenham Hale.
information is incredibly inaccurate. the tube drivers are on strike not the app managers and social media team. app and website indicates some tubes were running until this evening and had them marked as limited operation. in facet they were fully closed. information still not correct now well after the last train departed. at times […]
Really good app – lines pulsing or being greyed out is a great indication of line problems & its easy to swipe up for train departures from any station, but I would like to be able to enter a bus stop number to see departures from that stop rather than have to turn my location […]
Mostly good. The only suggestion is to combine same cards. If I use a card from Google wallet and use the same card using the physical card, it shows up as separate cards. Please combine this so that I don’t have to search for my transaction. Maybe add an indicator on the transaction to say […]
I keep getting notified about changes to buses in an area of London which I live nowhere near. The app does not seem to recognise I live just outside of London…. As for your reply to my review, I get emails, from TFL, in connection with the information I have saved in the app. So […]
The widget requires improvement. It takes up a lot of screen space without providing the level of information that would be expected. Just showing the line colours creates confusion. Adding the first 3 letters of the line’s name would provide more clarity. Overall a significant step up from the Oyster app. I would welcome a […]
I can’t add my new Oyster card. Same message every day this week. “Something went wrong. There is a problem with the system.” I have uninstalled and reinstalled the app, I have rebooted my phone, and I have checked for updates. Made no. difference. It’s very frustrating.
Since the merger with the Oyster app, really poor. The map bit is useful, but just as easy to use Google maps and that includes all forms of transport, and finding details of past journeys is not straightforward. It may have scored higher, but I went to Berlin and saw what a really good transport […]
There’s a bug it seems, you touch anything when the app is open and the location finder arrow greys out and can’t be turned on, The app has all permissions granted in settings. Also the app never shows up using location in the phones settings even though you tell it too. when was the last […]
Latest update says “We’ve improved the payments area” whereas what it should say is “We’ve completely broken the payments screen and now it never loads any data, doesn’t show your cards, and doesn’t show your journey history” Another stunning win by the TfL apps team π Edit: It seems you can resolve this by clearing […]
The old TFL oyster app seemed cleaner and quicker than the TFL Go app, where the option to see the payments section is off screen. Whilst the bus tracking facility is welcome it would be great to have a search facility to pick the bus stop you want rather than it relying solely on location. […]
needs a lot of improvement. Finds a good cycle route but can’t even follow your current GPS position along it. this seems basic, even if it couldn’t reroute it is crazy to need to check another app to see if where you are. the from and to input are confusing, you’re never sure which one […]
It just gets worse… for a second week I have to log into the oyster website to buy a travel card, because this useless app every time shows an error, and please try later… so my first review is not valid anymore, nothing works here! I’ve got this app because the Oyster app was discontinued. […]
Writing this after the app led me to believe that I could catch the last bus of the evening, but no bus arrives and the app just acts as if it never existed (clearly some sort of hallucination). this is on top of the fact that it has extremely limited functionality compared to other maps […]
This app is atrocious. It is not intuitive or user friendly. I used to program computers and I would have been ashamed to publish something this bad. It tells me I’m offline when I have 5 bars of signal, it makes it difficult to plan a simple journey, and worse if you want to go […]
On the whole a good app. A few improvements would make it a great app particularly to help people from outside London. 1 – Show the zones on the map. It will save having to download a separate map. 2 – make it easier to plan journeys by allowing you to easily put in from […]
The app itself is pretty good, but having the option to turn off “cycling” as a suggestion would make it better. We have two seniors and one person with a fairly recently broken ankle in our group, so cycling is NEVER an option. Having it come up as the recommended choice time and again is […]
Since I want to have a sense of where I’m walking, I haven’t used the route-finder. I downloaded the app to track and top up my oyster card, but as noted in other reviews, topping up doesn’t work, so I have to go do that using machines at a tube station (really annoying if my […]
I downloaded the app for my upcoming trip to London and tried to make an account, unable to, then tried to add my payment method without an account, also unable to. Instead I kept getting the following.. “Sorry, your request was blocked by our automated security systems.” I am not sure what, if anything, I […]