Addition of autoplaying videos on the main page is horrible. It wouldn't be so bad if there were a setting to toggle them off completely, or if the app remembered videos that I've already stopped from playing, but each time I open the app, the same videos start again 😤. I don't subscribe to a newspaper for video; if I wanted that, there are many more sources adapted for that form of media. Please stick to what you do best - print journalism.
Mara Jade
I suspect that the 1 star reviews can be attributed to the far right. I just downloaded the app. It is incredibly easy to use, showing article headlines with the first sentence or 2 as I scroll down. None of my information has been requested from me. No special permissions were required. I don't even have ANY subscriptions. Something stinks and it sure isn't the Guardian.
Marty
The guardian went from an ad supported free website to something that gives you about 30 articles a month unless you're held hostage and want to pay the $10 ransom. No thank you. You meet your $2 million goal every year, instead of putting up ads you put up a paywall. I'm saving articles that I will read in a week when my limit resets. That's messed up.
A Google user
Permissions, permissions - somehow I feel we have a fundamental failure from many developers to appreciate user perspectives on what a phone app should be. Having a technical potential to do something in an app is not a reason to do it. Are people clamoring for social-networking functions in news apps, beyond basic linking or quotation? I have heard no such thing. If you have daily user requests to track user habits, maybe you have done the right things with this Guardian app. If not, not.
J P
Poor job of explaining subscription options. The paper is a good read. Problem is I bought a 6 month subscription but it only works on Android. I learned of the "10 pack" digital subscription that allows me to read on up to 10 devices only after I made an email inquiry and my initial subscription was fulfilled. I was hoping to read my premium suwon my iPad. There was no option in the android store. Big oversight when newspapers are dying from low revenue.
A Google user
Previous version worked well. This one just crashes. Addition: tried two different tablets; it crashes on both. There was nothing wrong with the old app: now you have sacrificed functionality for the sake of flashy form. Update: looks like something got fixed - better now. Still not as good as the old version though... On a faster phone, much better, Beware users of old phones!
A Google user
Balanced, well-researched, and insightful news, commentary, and investigative journalism. No hesitation spending money on a subscription to support this excellent work, even though they offer the content for free. Journalism of this quality is rare these days, and must be supported. I've had no problems with the app - it works well and is easy to navigate.
D R Brown
I pay for this news app because of the journalism. What irritates me is that like some other news apps, it is becoming more cluttered and chaotic. I might discontinue paying for it if this doesn't improve. Update-----I stopped paying for this app, was paying at the rate of $60 a year. I'm tired of being told "You've run out of your allotment of articles to read." I like the journalism, I don't like the stingy terms.
Kathryne Kieser
Love the Guardian, not thrilled with the app. Trying to scroll up often ends up with the article scrolling right or left so while you started reading one thing, suddenly, you are in a completely different story. It is frustrating bordering on infuriating. So much so I am considering deleting the app altogether and just waiting until I am on my computer.
A Google user
I would like to participate in the comment section for some articles. This requires that my email be verified. The problem is that whenever I am prompted to verify my email, and accept the prompt, the app crashes. Every time. This is very annoying to me, but otherwise, the app is my favorite news app of all time, in terms of presentation.
