I like WSJ's content, but the app itself is barely functional. Clicking on a banner notification tries to open the article in a browser instead of in the app. Clicking on an article link elsewhere also opens in a browser instead of the app. Searching by byline sometimes works and sometimes doesn't, and you can't click on a byline in an article to see what else that person has written. I am also regularly unable to find articles using the app search bar, especially newer articles.
A Google user
I have had an online subscription to the WSJ for fifteen years. I'm about to drop it. With every other app on my phone, I only have to log into the app ONCE, when I set up a new phone. The WSJ app consistently and persistently forgets logins, requiring me to log in over and over again. It is very annoying and unacceptable. The FT app remembers my login -- I'm about to switch to FT full time.
A Google user
Updated on 10/8/18. The app now crashes every time I try to read a story. The update just made it worse! The app stopped working for me. I'm a subscriber but after the latest update the app reports that I'm logged in but will not allow me to enter a login. I called. They say they are aware of the problem. But it's been a month and no change. Just give us the old version that worked username (email)
A Google user
This app is very weak. It claims it downloads overnight and keeps 7 days of issues. However, if you try to access that without WiFi you will find that they mostly don't exist. You will need a wifi connection to get most articles and virtually all pictures. Just experienced this on an international flight. Has been an issue for multiple years and many complaints from their users but they don't want to fix it for some reason, or they don't know how.
Nicholas Boleky
Deceptive pricing practices. Signed up for a year at a discounted rate for their bundle, after a year the same low rate continues. A few months after the year I stopped checking and a few months after that I'm suddenly hit with a nearly 9x increase in price of $50. I get alerts on my card so I request refund within an hour of the charge and they refused.
A Google user
Was a good app. The May 29 update doesn't work . It logged me out and taping log in just blinks the screen and nothing happens. Haven't been able to login since. The app is a data hog compared to other papers. Another fault is it always wants to be logged in. You can't download and read off line ex. Read during a flight is not possible without a wifi connection.
Peggy Larreau
They have eliminated the option to see the full paper. None of the pricing is available. This only shows the articles and, because you don't see the full paper, I have no idea if the application provides all the articles. Considering my local paper does provide that information for well under half the annual price of the WSJ I am very disappointed. However, they solve the weird thing of making you hunt down the full article which I used to have to do before the "upgrade".
Sagar Bhujbal
The app needs a lot of improvements. The notification links don't launch the app. Instead, keep asking to sign in to the account. At times, the app launches embedded browser and requires signing again. It's annoying and painful, especially when users don't keep the cookies and passwords stored in the browser. Daily Newspaper download, and other content is good though.
S K
Buggie, stories often don't load or open. No other app install/reinstall/clear cache/force stop as this app. And it is required multiple times of day. Also, WSJ is militant in limiting the # of logins you can have on devices, so you are constantly having to re-login. A greedy, anti-consumer company, so they make you jump thru all sorts "verification" checks when you first subscribe. For the cost of a subscription to WSJ, you would expect much better.
Harry
Updated: Had a subscription price hike and I wasn't notified until after I was charged for the first month. No way to cancel the subscription online or in-app. Have to wait until business hours to cancel via phone call. Original: Good objective news for the most part. They did a visual redesign sometime ago that made it harder to find what you want so thats inconvenient, but not unusable.
