Reviews for theCut: Barbershop Booking

The Cut app has been great and very convenient for myself and my clients when appointments for servicing are being booked. It would be even greater if there was an option that would allow “touch and drag” rearranging of the service options in the order you would like, instead of having to delete and retype […]

I like the concept, I love the set up. I would’ve gave it a 5* rating but as a barber who constantly have clients that don’t show or cancel at the last minute, I really wanted to use their “Cancellations & No-show” feature but it never verified my personal information and customer support couldn’t tell […]

This app need to show how many reviews each barber has. I also needs to sort by distance/rating with more reviews/rating and distance. It also needs phone numbers or a way to chat with your barber. Rating barber should have a verified if the purchased the services with your app. It also needs the ability […]

I just wish you guys have better customer service. After 4 months of moving my clients to this app. Now app will not take the $20 fee for some reason. Now it has down graded me on a Saturday at my busy time where my clients can not book them self. And there isn’t a […]

This app is Amazing. Its perfect for keeping track of appointments so that I dont have to pick up my phone 10 times in the middle of a cut. I did NOT rate it 5 🌟 because there is no EDIT option so that I could add services that a clients wants to add while […]

I barely started using the app, I had decided to give this a try instead of booksy. It has been a good experience thus and I’m happy with the customer service. I had an issue where I had a promo code for student barbers, but I had gotten charged the $25 monthly subscription, just before […]

Great app. Been using it for 3 years. Few glitches every now and then. Customers not seeing availability when there is availability. Also it needs a lunch button you can press and set for everyday in just one click. Also it needs a note space on the profile ie. Special information for customer regarding my […]

just wanted to point out that I love the new update per contacts. one suggestion: instead of having it scroll slowly to your selected “letter”, could it perhaps jump to them? Oh yeah, and why don’t we as basically the account admins not have the ability to reschedule previously confirmed requests? Like it makes no […]

Devs – is there a bug? I’ve used the app 3 times and this 4th one it booked the appointment for me without me confirming it. Caused for my barber to get notice and confirm it. I didn’t finalize it on my end but, my barber thought it was a “no show” and he missed […]

Wish it was more like instant messaging, faster and view as they arrive. Also, not sure why, but messages are inverted. Most recent messages show from the top, not the bottom as our standard messages on our phones. Weird.. Also annoying, I have to go to calendar to message my barber via recent messages. I […]

I cannot use my card anymore. I was using 1 card. It worked for months. Then suddenly it declines. There’s more than enough money. The bank says it’s not on their end. Fine, I use my other bank card. It works for months then the same thing happens. No one can help me. I’ve already […]

This app is way too simplistic. It takes your location, or a location search, and gives you a list of everybody. There’s no way to filter out things you don’t want or things you do want. For example I only want to see people that do color, as I also dye my beard to cover […]

Perfect for managing customers and payments. Wish they had tap to pay set up for Androids like they do with iPhones; but I’m sure we will get there. Really has made my life a whole lot smoother. I do think the monthly price is fair, especially when there are process service fees as well. I […]

Overall the app is ok. Booking with my son’s barber is convenient, but the messaging system is in severe need of an upgrade. Why can’t you ever see the full message? I think that should be a basic function with a booking app. Hopefully this will be fixed in the future. It’s frustrating to see […]

The app looks nice. My barber recently switched to it. I can see why. It’s a lot better than StyleSeat. My only issue is that when I added my profile picture it is showing the picture sideways instead of normal. Not sure what that is about. Update: Finally, after two years of this app being […]

I used this app for a few years with minimal problems but as soon as I have a major issue the support team isn’t much support. It’s been 3 days I been locked out of my account. I cant reach my clients. I’m losing alot of money!! Clients think I’m not in the shop and […]

The app will run 2 daily deposits together making it hard to keep up with your earnings per day. Sometimes they will allow clients to book with bogus cards and when you go to cash out you don’t get paid! They put the responsibility on the Barber by saying tell the client to update the […]

None of the text entry fields register as a type of prompt. For instance, a credit card prompt in almost every other app I use would automatically trigger an auto fill of my credit card that’s saved on my phone, but it doesn’t on this app. Same for the login, address, name, etc. But what’s […]

The AI customer service is terrible. Multiple times, I haven’t gotten my issues straightened out. They eventually just stop communicating. The app just keeps getting more expensive for worse customer service. Some customers app doesn’t have a cancel or reschedule button. It’s not saving me as much time answering the phone when they have to […]

UPDATE BELOW* Everytime my barber sends a message out to his clients I can’t see the whole message and when I click on it hoping that it will open the message in the app, nothing happens and I do not get to read the message. The message disappears…Very frustrating. Update!!! They have fixed the message […]