The Cut app has been great and very convenient for myself and my clients when appointments for servicing are being booked. It would be even greater if there was an option that would allow "touch and drag" rearranging of the service options in the order you would like, instead of having to delete and retype the service to appear in a specific order. Other than that, I recommend using The Cut app to any Barber or Stylist looking for convenience and reliability in an app.
Jay Mac
I like the concept, I love the set up. I would've gave it a 5* rating but as a barber who constantly have clients that don't show or cancel at the last minute, I really wanted to use their "Cancellations & No-show" feature but it never verified my personal information and customer support couldn't tell me why. Until it's a more efficient way to verify my mobile pay it's staying at 3*
A Google user
This app need to show how many reviews each barber has. I also needs to sort by distance/rating with more reviews/rating and distance. It also needs phone numbers or a way to chat with your barber. Rating barber should have a verified if the purchased the services with your app. It also needs the ability to upload pictures when uploading a review.
The Clipper kingz
I just wish you guys have better customer service. After 4 months of moving my clients to this app. Now app will not take the $20 fee for some reason. Now it has down graded me on a Saturday at my busy time where my clients can not book them self. And there isn't a Rep from this company that I can talk too. Trying to email back and forth with no results, because they give you general answers for something that you have all ready tried. Dose not help.
A Google user
This app is Amazing. Its perfect for keeping track of appointments so that I dont have to pick up my phone 10 times in the middle of a cut. I did NOT rate it 5 🌟 because there is no EDIT option so that I could add services that a clients wants to add while at the shop, I have to "cancel" the appointment and then rebook in order to add the additional services. Also, instead of the "barberchair" as the booking option it should just say "BOOK" or "RESERVE" . Alot of ppl call asking how too book NOT knowing that pressing the barber chair is where you'd book. The app is a great app. Just need to be more client friendly (More Direct) and a LANGUAGE option would be awesome as well.
Luis Morales
I barely started using the app, I had decided to give this a try instead of booksy. It has been a good experience thus and I'm happy with the customer service. I had an issue where I had a promo code for student barbers, but I had gotten charged the $25 monthly subscription, just before the promo code was applied. I reached out to them and within the same day the issue was resolved!
A Google user
Great app. Been using it for 3 years. Few glitches every now and then. Customers not seeing availability when there is availability. Also it needs a lunch button you can press and set for everyday in just one click. Also it needs a note space on the profile ie. Special information for customer regarding my business expectations.
Davaras Bronson
just wanted to point out that I love the new update per contacts. one suggestion: instead of having it scroll slowly to your selected "letter", could it perhaps jump to them? Oh yeah, and why don't we as basically the account admins not have the ability to reschedule previously confirmed requests? Like it makes no sense that a requester can but we cannot. Lastly, when i send out a "client blast" why isn't there a record of said blast? Fix those and it'll be a darn near perfect app!
Oscar Ortega
Devs - is there a bug? I've used the app 3 times and this 4th one it booked the appointment for me without me confirming it. Caused for my barber to get notice and confirm it. I didn't finalize it on my end but, my barber thought it was a "no show" and he missed out on revenue. Will have to book outside the app to ensure this doesn't happen again.
A Google user
Wish it was more like instant messaging, faster and view as they arrive. Also, not sure why, but messages are inverted. Most recent messages show from the top, not the bottom as our standard messages on our phones. Weird.. Also annoying, I have to go to calendar to message my barber via recent messages. I can't just message him directly from the app. I do like the notification for confirmed appo
