Reviews for TicketSwap - Buy, Sell Tickets

The application is a continuous reverse auction to sell off your tickets! There’s a maximum price to sell them, but there’s no minimum price below which idiot people can sell them off. In addition to the fact that when selling people always pay a higher price than the one set because they pay commissions and […]

The ticketswap strategy is increasing scams in the app. They become obsessed with address information people keep cheating in the app. They allow rest of the world to buy tickets but if you get cheated impossible to get your money because your bank visa /master card issued “countries” not supporting ((Then why allowed us to […]

since the update of 18.08 I have that raffle notifications often come too late, I am unable to join them because they already expired. before it was no problem. using pixel 8a

I was happy with the app but this morning I bought a regular (adult) ticket for the 21th of June to a person called Carmen, full price.Just when I had already paid, I could see that the ticket wasn’t actually a regular, it is for kids and costed 3€! I cannot use the ticket and […]

I used to like this app because I could get tickets for events in different countries and I always could enjoy the events I visited with the tickets I bought. Since this raffle exists, it made less certain to get tickets for the sold out shows, and there’s no guarantee for the tickets won on […]

I DON’T RECOMMEND THIS APP I can’t get support help, couldn’t comfirm my address with every document I tried every time I tried it was declined despite being a bill or utility document, I can’t get the money from the ticket I sold. update: three days since I wrote them an email, no reply, just […]

What a disaster of an experience. I am trying to sell tickets for 3 days now. The tickets are legit but the app has issues with upload and verification. I have tried multiple browsers and the app. Since the AI chat redirected me to a human operator there is no answer for 48hrs. The phone […]

Tried to sell a ticket via TicketSwap (officially recommended by the event). Uploading the original file failed with a vague error. The chatbot is useless, and there’s no real support contact. After 4 days I got a generic reply telling me to contact someone else — no help, no urgency. Worst support I’ve ever dealt […]

Ticketswap has the worst customer service of any company. I am currently being scammed out of $50 due to a software glitch, and I am being given absolutely no way to talk to a real human being. The two customer service options are “start a chat”, which gives you a series of bubbles to click […]

In an app, where a fraud seller can sell a single ticket as a double, I can’t give better score. You have AI chatbot, you have the pdf, how the hell can it happen, a seller can fill fake data for the ticket? Both type and price…

this raffle system that it has is barely functional. if I join a raffle and don’t win then every raffle after that I get an error message. I only just now found out that you have to manually close the app after every raffle to be able to join another one. I tried to give […]

Good service, good app, simple to use and the company has anti-scalping policies which is great for consumers. -1 star for lacking a little polish. e.g: * not having a menu shortcut to your listings from any of the profile / account pages. It’s under the tab “Sell” which makes sense after you look everywhere […]

I would like to file a complaint regarding an issue with my account.I had received a refund because a concert was cancelled.I then returned the money in full,and the related tickets were shown as successfully completed.I started receiving emails saying that the tickets were still open.After I contacted the support team and explained the situation […]

on multiple occasions the app will bug and not allow you to turn notifications on or off. if you are trying to get to an event where this error persists, theres a chance you won’t be able to even view the event and it won’t update the ticket selection. it’s frustrating but other than that […]

UPDATE: for those struggling with address verification – use a recent bank statement that shows your country, city and street adress and make sure the address in your profile is written ABSOLUTELY the same as the document (regardless of alphabet). Good luck! absolute nightmare in terms of verification and 0 customer support. letting you sell […]

Sold tickets, but I can’t receive my money. I sold 2 tickets through the app, but I still haven’t received my payment because the identity/address verification keeps failing — even after submitting multiple official documents, including a stamped bank statement ! Everything gets rejected without explanation, and it’s impossible to reach support for help.

I’m losing money when I buy and sell a tickets on the platform because they are having synthetic rules wich would ignore the price they charged by effectively limiting the maximum asking price to a lower amount. Beware you may be forced to sell at a loss even if there is a strong demand for […]

I was charged for XCover i didn’t choose. I bought a ticket through the app. I chose to continue without insurance — the price shown was 1300 NOK. After payment, 1400 NOK was charged. Support claims I selected insurance, but I definitely did not. This feels like a forced service and an unfair charge. The […]

Probably the worst problem-solving I have seen. Could not buy a ticket, since they would not verify my phone number. Their support had to call me to manually verify it. Could not do it. Told me they will do it ASAP. Just did not happen, the support conversation closed out, had to go through AI […]

I used to be a good app, I managed to go on concerts that were soldout before with this app and sold many tickets but since they implemented that “raffle” way to get randomly picked by the system it’s less likely for you to get the ticket. It used to be very hard to get […]