I paid for a subscription and never got confirmation or any way to use the service, but was charged. There's no customer support number and it takes at least a week or two for them to reply emails, in which they just said to complain to Google wallet (even though I purchased through the website). Then they said that they had no record of my subscription. It became a recurrent charge, and I was able get my credit card to cancel it. I would look for any of the other services before paying here.
Reviews for Timeleft
Because Timeleft keeps the dinner location secret until the day of the dinner, it can be impossible to get to the dinner. But if you cancel more than a couple of times on the day of the dinner, you're out. They do not refund unused subscriptions; they say Google Play must. Google Play says only the developer can do the refund. It's like a scam sending you back and forth.
It's a little pricey having to buy the ticket and the meal and the place they booked us at was a little expensive, But I read other reviews and kind of knew that going in. If you have the money, it's a great way to just meet random people. Generally most people are pretty good in this world. We just get blocked by all these weird politics and ideas and stuff like that. So I think it's a great idea to just sit down with a bunch of random people and have a meal. Definitely was a fun experience.
Pretty mind-boggling that the creators would scale their app to the extent that they did when it doesn't even work right. Reserved one dinner and the app said booking confirmed and then no further updates. Dinner is tonight and still no updates. Reinstalled, tried on browser, same thing. Support ticket response time is 5-7 business days... Funny, the part where they charge my payment method seemed to work without issues. Guess I'm grabbing a table for one tonight. Don't waste your time.
Well, I have a dinner in 1.25 hours and looks like the app has crashed so I'll go, as long as I can remember the address (I think it's in my email), otherwise I'm showing up even more blind to an already blind dinner. I've already tried uninstalling and reinstalling the app; it didn't help. And I better not be counted as absent, I paid for this subscription
I paid for a 1 month subscription through play store, and then immediately booked a dinner, and paid for the ticket. since then I have been trying to get the dinner ticket refunded since it would have been included in the subscription, and I have been given the run around. Timeleft says they have no record of the subscription payment. However, it's here, in my playstore subscriptions.... not impressed.
It gives you options to choose based on meal price point and initially I started with the more expensive meal options. Then later went towards the cheapest restaurant meal options and found that there was really no difference in terms of meal price points. It's all just kind of expensive. It would be great if they really did have fun budget options but it doesn't seem like that's something they actually do
It's okay. Really not a fan of the scheduling being on only Wednesdays - that's one of the worst days of the week for something like this especially at the times they suggest. Needs to be on Fridays and Weekends. Other than that, it's pricey. You got to buy a ticket or subscription and then buy your food, and because they don't really tell you what the place is until the day of, you will not know how expensive the food is gonna be. The "$$" budget setting doesn't really tell me much.
Worst customer service I've ever experienced! I booked my 1st dinner and they sent me to a restaurant with a super limited menu that was more expensive than the price range I signed up for. I reached out to customer service twice because I couldn't eat anything at the restaurant with my dietary restrictions and got blamed by customer service for not noting that in my profile on the app and then they ignored anything else from me. There's not even a place to note a medical restriction in the app!
I went on 3 dinners through the app. The first 2 were ok. On the 3rd dinner, Timeleft sent me to a closed restaurant. I double checked the name and address. There's no phone # to call when this happens. I emailed customer service and all they said was sorry for your experience. I explained I'd like my week comped since I paid the subscription and the restaurant they chose was not open. All my emails have been ignored. I've sent 5x with no response. Worst customer service I've dealt with.