Reviews for Tires Plus

Best app, easy to navigate and book services. Best hours, open early 7 days a week. They offer one of the most comprehensive list of services in the industry.

Why bother with the app. I have set appointments twice on this app with times that seem to be available only to have them call me back to tell me that can't do it at that time and having to reschedule. The app should have the times disappear if there is something scheduled.

Almost every time I try to make an appointment, it never works and has to cancel or reschedule. I have better luck just going in the store and make appointment there, which is not very convenient.

App used to work great. Unfortunately you can no longer import service records for your vehicles.

I love Tires Plus. They've been taking care of me for quite a long time now. I've actually put my 2 daughters on my account. For car care service. And if they forget something or miss something they always correct it. There service is awesome, the staff are awesome. I have no negatives to say about Tires Plus car care center, in Capital Heights. Maryland.. They're always glad to go back and fix it. They're awesome and I'll never take my 2018 Toyota Camry anywhere else.

This isn't as much about the app as regarding recent service. About a month ago, I took our van to local Tires Plus for them to check out AC. I was informed that it was about a $4000 fix. Sadly, our van isn't worth that, so we chose not to fix it. My coworkers suggested a different mechanic shop in town, so I made an appointment. Long story short, they fixed my air for under $200. We may still go to TP for tires, but for other maintenance work, we'll be checking out the other place first.

Do not use this app. I scheduled through the app and walked in for my appointment. They told me they did not have any opening for 2 days and would not fix my tire. They do not keep it updated or even pay attention to it. I would actually give 0 stars if it would let me.

In store promotes download app to receive % off on service. I did that Infront of the employees also pointed to sign on wall in the store that stated the deal for downloading app, and they just looked at me like apes and said no. So I deleted app. Wasn't going to use it if false advertising.

My experience at Tires Plus was good. I made an appointment because its a busy establishment and my car was brought in in a reasonable amount of time. Gentleman at desk was nice and knowledgeable. Good custimer service. Font feel I overpaid, Tires are great alignment is spot on.

*App doesn't connect to stores and the information in some of the stores is always complainting that they don't have enough workers and that the computer system is old. I have dealt with many different issues, at different locations. Starting with their App to the stores. #PoorService #AppFailure

The app doesn't connect to the stores. It tells you they have available appointments and that you'll get a confirmation for a requested appointment. Then, hours later, you check with the store and find out they didn't receive your request and that they don't have any availability

Website and app should limit tire estimate and appointment to what is in area. Seriously walking in and being told that price has gone up $100 which is why I was there. I shopped for tires and they were closer than Pepboys. I figured I was setting appointment and tire I wanted would be transferred to the store. Honestly how it should work, and not extremely hard to do. Call first. Get quote that way, otherwise you're going to be lied too. Their only saving grace was manager.

So hard to get a payment processed AND a confirmation, not to mention it takes an entire week for the payment to come out of your account and God help if you have to call customer service...box of rocks! This upgrade did not help an already lame app. Why can't we have it debited out of our account at least withing 24 hours? Is it really that hard?

I keep trying to go the credit card option so I can pay my bill, but I'm getting is an error message saying it's MY connection that is bad! Try again. I love the service at my local store, but this app needs to work so people don't get charged late fees because the didn't pay their bill! - Very frustrated customer

Such a worthless app, even when scheduling my service in the app it can never find my past history.

First time going to Tires plus, so far good service... three stars right now, always room to improve... I like this location....

Ben was very helpful, courteous, and most of all honest. My car is working better than it was, and I will be going back to get the rest of the work done. I will be a repeat customer. Thank you!

Honest and reasonable. Had been quoted for a wheel bearing replacement and found out it was actually the cv axle which was over $100 cheaper and I would have never been the wiser if they just billed for the bearing still or charged the same price for a different service. They earned my respect, trust, and business!

This App is useless. I made an appointment and chose a tire. when I got there they said they don't get any details from the app. so the didn't have the tire I wanted. the next cheapest tire to the tire I wanted was $70 more. Rediculous!

This used to be a very nice app. But they changed it a couple years ago and although they say they offer the option to look up your service record and imported per each vehicle you have. That function no longer works. It's one of the main reasons that I used Tires Plus because of the excellent access to my service records. I called Tires Plus and they have absolutely no solution because they have no tech department. It doesn't work online either. I can't tell you how disappointed I am over this.