Reviews for TodayTix – Theatre Tickets

The discounted seats in the theater I went to were less desirable, off to the side a little but not bad seats. The whole stage was viewable . I appreciated the discount. Offset the congestion toll I had to pay to get there. And the app was easy to use. Would definitely use this app […]

Pushed to extreme and no good tickets. I’ve used them in the past with great success, but lately no good seats were available. The Notification settings say “once in a while we may also send… Ha, try every few hours! Way too many notifications and few good deals have put the app on notice – […]

I have been using the TodayTix app since 2016. Before the pandemic, received great service from the agents. The prices were affordable and the seat selection were generally to my liking. At the end of 2021, when Broadway reopened, I was nervous about the new normal in ticketing. Their electronic tickets have been available timely […]

Very easy app to use. I was told about the app by a group online. They notified me weekly about tickets that were on sale. I looked and saw what I wanted to see, Kinky Boots and it was about $50. I noticed that that booth in Times Square were selling them for $90 !! […]

Great app for purchasing tickets that you absolutely plan to use, cuz if you ever need to cancel, get ready for a long drawn out ordeal. You will actively have to contact Today Tix cuz they don’t and it’s never a smooth process… even if you purchase their ticket cancellation insurance!! They don’t follow through […]

This app is good for last minute cheaper than original price ticketing but they don’t tell you or i missed the info about ticket fees. Not only do you pay the fee on the ticket price but another fee added when purchasing. Aside from fees, the availability of Rush Tickets may be limited. When selecting […]

Frustratingly slow. I don’t know if there was a lag because other winners were trying to claim lottery tickets or not…but lost tickets because time ran out. Fortunately, I was able to get tickets with the second win. It too took a while for the purchase to go thru. Had to exit and reload a […]

very easy way to get theatre tickets. Sometimes they have sales. Reputable and I’ve never had an issue with the tickets I’ve purchased. HOWEVER, they advertise rush seats. Not once in 2 years have I been able to purchase them. I’ve done the alerts, clicked as the countdown clock ended. Peak days and non-peak days, […]

Easy to use. Gave this app 5 stars almost 4 years ago. My rating would have gone up if there were a way to give 6 stars. I get tickets though the app often. The process is transparent enough that I know what I am getting before I buy. One alert: no returns, no changes. […]

there were 6 of us traveling to NYC and we tried to buy our broadway tickets through this app. The app didn’t work for any of us. however, every one of us had charges and refunds show up on our credit cards. the app is advertised everywhere in NYC, but it just doesn’t work. When […]

This app used to work well. When it does,it’s an excellent app Recently, it declines our credit cards. Not for lack of available credit. I booked one set of tickets without a problem. Tried to buy tickets for another show, and the card was declined. I called the card company. They said they had NOT […]

Like the deals, not the ease of use. Bought 2 sets of tickets; first transaction was easy, second transaction was hard. Seats kept disappearing on the app even after I selected them, then de-selected. App didn’t keep up with my changing seats. Also, it sent through 2 charges on my cc, even when it said […]

Mostly ok- I used it extensively in London. The rush tickets can be hard to get for the popular shows, but there’s some good deals to be had. The problem I ran in to is out of the blue, I couldn’t buy any tickets and all of my credit cards were declined. Their customer support […]

Easy to use app with a wide variety of plays, musicals, comedy, improv, operas, dance, etc. A great source for last-minute tickets. They offer the lowest priced tickets to certain shows (although some are priced the same or slightly more than other apps and services–do a bit of comparison shopping once you’ve decided on a […]

I usually love the app. I look to see what shows are playing and what the prices are all the time. But this time I was looking to book multiple shows in the same day and the app kept saying there were no available times or seats, even though the app indicated there were ticket […]

App usually works great but rejects every credit card I threw at it. I updated the app, uninstalled, reinstalled, rebooted phone. Same problem. Fix this. Customer support is impossible to reach. You have to use the desktop web chat. They don’t provide a phone or email. You have to navigate an annoying customer support labyrinth […]

Poor. I accidentally clicked the wrong performance date for a play. Even though I realized almost immediately, the app would not let me change. Finding the support was difficult. They still have not gotten back to me on the request to change to my preferred date. I don’t undress why there is not a short […]

UPDATE 2025: todaytix was not very helpful when an incident occurred–with the actors in the show–that prevented me from seeing it for the time I purchased my tickets. Instead of a refund they gave me a voucher, but the seats I wanted were ‘no longer available’ at the price for which I had originally purchased […]

Really easy to book tickets, and great prices…made even better if you can get Rush or Lottery Tickets. Plus, you can earn rewards, including credit you can use towards buying more tickets, making it even cheaper. It’s also handy that you can use the one app to book tickets in different cities all over the […]

Terrible!! Do not trust them… You purchase tickets and then show up to the event only for there to be on ticket in your order nor barcode to scan. Only a receipt, which does you no damn good. I’m beyond pissed. I purchase tickets, spend money on gas, parking and rideshare to be dropped off […]