It’s horrible the camera constantly stops working, it gets stuck a lot. The notification stops working as well. The album does also, and I have the Elite package where is supposed to be the best still stops, and doesn’t allow you to view it or share. The company always has you waiting for a response […]
Reviews for Toucan Smart Home
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I love the camera quality-larger covrage than what I have seen/ had in the past. Night vision is crisp & clean. Chime is adjustable- max is plenty loud. I have little more buffering than I like; it’s not too bad. I love the alarm feature, photo capture, & video capture features too. I am not […]
This sucks. I love the product but am less than thrilled with the app and service. My doorbell has been “offline ” for a while because I’m still waiting for customer service to reply to my email from 2 weeks ago. It won’t accept my payment anymore, even though nothing has changed. So, I can’t […]
Dont waste your time or money on this camera. Mine worked fine for a few weeks and went offline and never got reconnected. Customer service told me to reset it and it did no good it never did reconnect with my phone. Read through the reviews here you will see more bad then good and […]
What’s the point in recording events when you can’t even view them in the app? I haven’t been able to view any recorded motion events in weeks. It just spends forever showing the spinning loading icon. It was always slow but it used to eventually load the video for viewing. I also tried to use […]
My cameras (2) work great, but my change review is because, now my problem is that I pay for elite status and the app got a random hair and has decided to decline my payment method. Says it is no longer an expected payment method (a visa debit). It’s the one I’ve been using for […]
The system and app are junk.. Cameras are always having issues and the app rarely works. The videos events are not consistent and sometimes take hours to show up, on the app, if they show up at all. There is no way to access the 24 hour videos, even with paid subscription. The cameras go […]
This could be a lot better. It’s buggy, for one. For instancs, sometimes my camera just doesn’t show up in the app and I have to force close and reopen it. My biggest complaint is that there is one notification for motion and doorbell ring. If there were two, I could give them different sounds, […]
Videos are great but camera function does not work. The alert indication, regarding an event, needs better functionality. Please consider having the ability to turn on and off, via remote command. If used as interior camera, every time you move, it will record a video. The camera is well designed, in terms of optics and […]
I love my cameras I have 11 at different properties. it’s so nice to have ease of checking on a home at a different location without having to drive there. The monthly fee is so affordable. Have recommended to others. The reason for the 4 stars instead of 5 is the APP. It never works […]
Awful. Used the app for their lights, but after a move had to pack them up for a year. When I was finally able to put them up and opened the app I get…. nothing. After the toucan splash screen the entire screen goes black. I tried to wait it out (5 minutes) and that’s […]
Was working for a little bit, but now cannot turn on or off bar lights from phone and it will not save the color selected. It’s set to a time schedule and when it turns on, the default light setting is automatically set. When trying to turn on from app, it times out. I have […]
I rated this app a three. Some good, some bad. The app is easy to use when the cameras stay connected to the Wi-Fi. When it does connect there seems to be a bit of a delay even when I’m 5 feet away. I wish the camera range was wider. It’s advertised as compatible with […]
The app and the cameras all worked great when I first set them up. Was very happy with the cameras, easy to setup, and one of the best prices around. Then there was a time when the images were discolored. An app update for Android eventually fixed that. Now doorbell went offline and have done […]
I bought the doorbell cam and it was pretty easy to setup. Right out of the box just installed the app and it walked me through the setup it was super easy. One issue I have with the app is it only records when the motion detector is set off. The manual record button feature […]
Not really thrilled with the app zfter purchasing 3 cameras and the doorbell. The app keeps crapping out: sometimes it works and sometimes it doesn’t. Cameras do have a great picture quality and are very sensitive to any movement so I was very happy to see the upgrade where you can eliminate some portions of […]
This was a horrible experience. I really truly liked these lights & was ready to show them off, but unfortunately I can’t when i can’t get it to connect. I totally know my wifi is great because i have many other devices & lights connected to it. Another thing that irks me about this is […]
Outdoor camera/doorbell set-up is decent for the price. Picture quality is not 1080 (especially the doorbell). More like 1990’s…The batteries die much quicker than expected. Impossible to get 4 months out of a full charge. I barely get one month! And all my cameras sensitivity are set to low. A longer snooze feature would help […]
It’s useless. I had the doorbell and my phone within a foot of each other. Tried pairing several times with no success. I restarted my phone and the device repeatedly. The app NEVER found the doorbell, even though they were on the same network. I think this app is REALLY OUTDATED and just can’t find […]
Camera wont finish set-up. May have to return what a waste. Tried to connect for hours using different SSIDs I have. No other device has trouble connecting, but if this is just the start of things. No Thank you! I will be returning this device and save myself the trouble. I will definitely review the […]