You can't trust the app. The location and status of the car most of time is not accurate. It could be from the night before. The map on the find tab still using only half of the screen, with two useless button using the other half. And you can't do anything about it. Such app and the remote services must be free to use. Not $100 per year. Such a shame.
It's so confidently wrong so often. Erroneous alerts movement in the back seat have become frequent enough to where my impulse is to ignore them. It's currently at a 100% wrong rate. And if I'm using my phone for something and someone else starts the van, this is clearly unforgivable as the app will launch over anything I'm doing and if I close it it will just re-open itself again on top of whatever I'm doing.
THIS SHOULD BE FREE. This app has always been terrible but its gotten worse somehow. Now they only allow monthly payment, no yearly discount. More expensive AND I can't get an activation code to even use it. I've lost $30 now. Useless app, I would give zero stars if possible. A rip off, terrible customer service, no one even at the dealership could help me.
I swapped from iPhone to Android recently and this app seems to flip a coin whether it wants to work or not. More often than not, I can't do anything on the app because it takes forever to load and ends up giving me the "not responding" alert. I'm not saying the app was perfect on iOS but it would at least eventually load 100% of the time. This is unfortunate because the digital key is actually very convenient for me. If they could upgrade the android comparability that would change my opinion.
Does what it says on the tin, but slowly. Assets that should be cached are always streamed in, causing long load times in areas with poor reception. The lack of window control is frustrating, but not a deal breaker. Also, not being able to subscribe to Remote Connect without also paying for music and navigation services that are redundant if you use Android Auto or Apple CarPlay is a bit raw. The remote connect functionality is still mighty convenient during temperature extremes, though.
Stuck in remote connection setup loop. The app says get the code from the screen in the car. The screen in the car says get the code from the phone app. End result is I'm paying for an app that currently does nothing. Edit - I had really hoped this review would trigger someone to reach out to help me with this issue. I'm paying for remote service that I can't use.
I was excited about using the remote start and remote climate control from my phone. however, neither of those things ever worked! The only thing the app used to do was show me the tire pressure in each tire. when my free trial ended it stopped doing even that. there's no way I'm going to pay for an app that can show me my tire pressure and do nothing else! Toyota should just offer this very buggy app for free if they offer it at all.
Has improved from 2 stars to 4 stars after 18 months due to speed improvements. it never reports correct battery percentage which defeats the whole point of app. you have to reload charge percentage to see accurate data. Toyota is dropping the ball and needs to offer more features, analytics like avg driving speed, avg mile per day, total electricity used at home for the year, dollars spent, dollars saved, kW used per trip
I got this app to enjoy my free trial which should have given me Remote Start. It think's my access expired. This app detracts from what should be in dash information. Like tire pressure. I set up my phone to unlock my vehicle but the app signed me out so I can't rely on that. I didn't see a way to contact Toyota inside the app to resolve problems. Overall anything this does I'd rather have in dash, or on my key fob. Now to figure out how to remove data permissions.... Then delete.
this app is nice to use when you want to preheat or precol your vehicle when you have the free subscription during your first year of buying your Toyota. until after though you have to pay for two items instead of just the one remote control in the app so it's 10 bucks a month instead of just 5. and don't get me started on them charging you a subscription for a feature you paid for already, why do I have to shell out and extra 10 bucks just to turn on my car from farther away?
