Not a fan. I don't need an app eating data using my location services, certainly do not need notifications (using more data) every 15 minutes telling me where i am which is supposed to be used so i don't get phone calls yet still get long distance phone calls and texts for that matter from some random operator in an office somewhere. It's unfortunate our industry has surrendered to the low percentage of "truck drivers" that don't know how to do their job professionally that we require and app.
Reviews for TQL Carrier Dashboard
← Back to TQL Carrier DashboardWorthless app and worthless company. They both call and text you in the middle of the night and wake you up to either give you information that you already have or ask for information you already put in the app when you did your check in when you picked up the load. I ended up blocking the number they were calling/texting from mid route because they got too annoying. Load is delivered and I am finally able to delete this piece of garbage off of my phone
These people will call you all times throughout the night and its absolutely ridiculous why have us download the app and track are location if you're still going to bother us! Do not bother me!!! On top of that you try to go look up the load information through the stupid application and you cannot even do that, because we don't have the access.
I used to haul almost exclusively for TQL and loved the company. I could not get the system to work so they told me to uninstall and reinstall. Now I cannot get it to reinstall. Which will not let me view what loads they have and now I hardly ever haul for them. The update is totally useless. By the time I can find one of their loads, I have somebody else asking for the truck. They got the update to work so now it's fine!
APP continues crashing on Android 13 one UI 5.1, also the app needs to be improved... 99% of loads at loadboard, there is not info whatsoever about the load, you always have to call. Also you should be able to make offers and counter offer without calling. Conclusion: Needs to Add the information for every Load, Loaded Miles, type Commodity, Address, Weight, Lumper, and Rate $, also with an option where you can make an offer if the rate is to low and a reply back if you win that offer.
forcing drivers to install an app onto a personal phone for business is wrong. a dispatcher signed to use your services. that does not cover each individual device that has to install this app. worst app ever.
Loads are always missing information or have the incorrect information. All loads need to include price, weight and EXACT pick up and delivery city! I'm tired of wasting my time calling on loads only to find out pick up or delivery destination is often times an hour or more away from that listed. Stop wasting out time being shady! List the correct information!
app never works and we as drivers need to start charging brokers minimum $10 a day for use of our data every tracking app required per load
The workaround I had to do to be able to take a screenshot of the address was crazy and unacceptable. at least let people be able to copy addresses to the clipboard. I also wasn't able to get the address until the day of pickup so I couldn't pre-plan. I hate all of these tracking apps with a passion and makes me not want to do my job anymore.
this is one of the best Tracking especially those behind the scenes
Easy to navigate. Best for beginners.
always have help when needed. excellent customer support.
issues with the app. if it wasn't for the link the app itself would be buffering still.
Constantly getting annoying "No authorization" messages. This app has bugs... The previous version was working way better!
Even a first time user here completed the process without issues. uploading completed BOL feature is great to let TQL know the load is complete. faster and easier than looking for fax or scanners while on the road to help expedite the process.
it's pretty good 👍, but it could use more user friendly interfaces. like with Macropoint I can check back to see what time I got somewhere, incase I was in a long truckline and forgot to write it down. Plus if you check in a day early there's option for empty stand-by.
I am extremely dubious of this app. I do not appreciate texts & calls from unknown numbers telling me I need to install a random app. Reading other driver's reviews does not make me think any more highly of it. And the first thing it wants is to allow it full time access to location? I'll be dumping this as soon as this load is off. Edit: load is off, app is off. Won't be doing that again.
Most of this app is redundant. Since you text me when getting close to a stop & ask for check in time. OLD: Reply to your reply: More then once. I've had a developer email me about my review. So I know you can too. Asking me to write to you is the lazy way of saying "we want to look like we care. But really don't". OLD: You send texts saying this app stopped tracking. But there's nothing in the app that says whether tracking is active or not. Also no easy to start track within the app.
I hate to haul for them. it's always same. after you get a load from them they start to harass you non stop. the phone calls don't stop even if you download the app with active tracking. your phone needs charging, you stop somewhere to get some rest etc the app will make noises all the time. doesn't matter if they can't call you then they will harass you with this app.
I thought the huge portion of the app is to eliminate check calls, but was I wrong. Went to bed at 3 am, got woken up at 0600. But when I ask why they made me install an app, they get upset & say they have a " temporary problem " with tracking. OVER A YEAR AT LEAST & still can't fix it ? I'd have it thrown away it was mine & unfixable. 2 stars only for pu / delivery info easily viewable on app.