Reviews for TripShot

I can walk 15 minutes to one bus stop or 20 minutes to another. All I want is to see the departures from both and figure out which one to go to. If I ask tripshot for walking directions it assumes I won’t walk that far and says it is impossible for me to get […]

Bately functional. It doesn’t show me all the stops of the bus on my map, only shows my stop and final stop. Doesn’t show me times of the other stops in the non map view, only the names of the stops sometimes i am running late and want to see other stops and time it […]

I’m unfortunately forced to use Tripshot by my employer. This app has terrible user experience and it is very difficult to basic info, because it is so overengineered with unnecessary features. For example, its home page shows a live map with every single bus stop near me, the next 10 arrivals for all lines and […]

Alerts stay forever until you swipe each one away individually and there’s like a 10% chance that any given swipe will work. No public transit directions to / from the shuttle stops. In other words, if you’re a big decision maker who drives to your job at a little transit agency, this app is for […]

Not user intuitive. Due to RTO I have to use this app. This has terrible counter intuitive UX. For a location they don’t link a location to maps. You have to type in the name in Google maps and for some of the names you get multiple location with same name now you have to […]

What is going on? Ever since this last update on 12/12 my app crashes.i can’t even open it. I had to uninstall then reinstall. It worked a couple of times, now it won’t completely work again. This does not help if you rely on this ride system. And they just ended the strike recently too!

it works for me, but the correct settings and buttons are hard to find or not intiitive. for example, when clicking on a notification for a bus arriving or being late, I’d naturally want to pull up the map with that bus. it instead brings me to the notifications feed, where I haven’t figured put […]

My work has recently started using this app for our commuter buses. As a non-FTE I have to pay for my bus fare. This app makes it hard to pay the fare because it won’t properly scan the barcode on the bus. It also doesn’t pick up the bluetooth signal from the bus to allow […]

App required by company to ride their bus. The app wouldn’t load the payment options. Tried desperately for 20 minutes as I watched the bus arrive to no avail. The only available options on the sidebar at the time was explore, routes, notifications, and settings. Go figure. Of course it works after I no longer […]

Terrible UX. For example: * No way to view list of “favorite routes” unless you are already viewing a route. Favorites should be accessible from the main menu * Clicking on an arrival notification for a route takes you to your notification history, instead of taking you to live route information. (Why does the app […]

Have reset my password multiple times and still have “error logging in” but still received notifications for routes. It’s usually a good app to figure out when to leave the house in order to get to the bus for work but even after uninstalling it and reinstalling it I can’t login and now I don’t […]

Worst app I’ve ever had to use. Want to book parking? Wake up at 3am. Except sometimes it’s midnight so you better check midnight too. And sometimes it’s somewhere between 4am and 6am. And sometimes it’s the next day at lunch. So I guess just never sleep on Thursday nights if you want to get […]

Really unhappy with this app. We use it for our shuttle service (meta). When the shuttle is on time it’s fine. It’s quite good to sort out how to get from point a to point b with the regular shuttle timetable. It’s terrible where there are delays. The UI is unreadable, the estimates are not […]

The app won’t track properly when busses are and are not showing up. off by ten min plus at times. FYI bus drivers are great, no reflection on them.

The app is poorly designed. One of the most common activities for a user is to board a ride. Yet, to board a ride, a user needs to find the “Wallet” buried in a hamburger menu, then remember to turn Bluetooth on, and assuming Bluetooth works, finally hit a board button. There are two major […]

This does not even deserve a single star!Nothing has ever been able to piss me off on such a level. No matter what the app says this does not give real time updates. Me and my wife have missed the bus on multiple occasions, and if not, it has been delayed 30 go 45 minutes. […]

App works ok but the trip bookings are not that efficient or as reliable as you would expect. This might be due to how my employer’s shuttle servicers assign drivers but I noticed the app does not notify you well half the time when a shuttle is delayed. It says 15 min delayed so I […]

This was recently required by my company but I can never get the app to work when trying to scan in and get a pass for my bus. This is constantly irritating and makes it difficult and unexceptionly harder than just using my ID card. Definitely don’t recommend this app. Its a coin flip as […]

Cool concept, but a long way to go. Boarding experience is buggy at best. The app won’t recognize a QR code on my Samsung Galaxy 8+ (camera distorts the image), and bluetooth discovery of our shuttles is spotty. It lets me sign into the wrong bus (one I’m not reserved for) when several are nearby, […]

Great concept but poor execution. Most of the times the tripshot is late. Many times you won’t get tripshots for extended periods of time. I have been waiting for 40 minutes for rides to be available, I could have just taken a bus in that time frame. The management is also usually unsupportive. The tripshot […]