The app is awesome! It was easy to filter choices based on my specifications and even easier to locate a vehicle that I wanted. I love that TrueCar gives choices for new and used vehicles with a wide variety and the rates are fantastic! I tell everyone who comments on my new truck how I found it and reasonably priced it was. I absolutely love it! TrueCar blows the competition away!
Reviews for TrueCar Used Cars and New Cars
← Back to TrueCar Used Cars and New CarsI liked that i could search for the make/model/color I wanted. I also like the online loan application so I know what kind of deal to expect at the dealership. What I didn't like is that all the car dealers are adding features to the car to increase the sale price of the car, but aren't listing the added features. It's a sign of the times. My previous experience with True Car was excellent.
Love the idea, but it's been glitchy to the point of freezing entirely. Still rating 4/5 because it is not that the product is bad- just needs some tech resilience. Or maybe i caught the aftermath kf a big release with some bugs...My first 15 min of use were mostly me restarting it. I switched to mobile web, which works fine but is no substitute for a good app. One suggestion would be a little more consumer-user freedom to explore before casting myself into a lead generation pool.
Do not sign up for this app unless you love unending text and email messages that will not stop no matter how many times you send STOP to the text number. I'm glad I unchecked the option for phone calls. UPDATE: It's worse than that. TrueCar apparently periodically changes the number the texts come from, just like any other spammer. Update 7-8; emailed as requested. No reply, and still being spammed from changing numbers as of today.
Never use this service, avoid it at all cost. If you use TrueCar, they will not let you view anything without providing your phone number and sending (without really telling you) fake information requests to multiple car dealerships, who will then desperately call you to get a sale/commission. Now if you think that's worth it, what do you see? Drumroll..... A smaller selection than you can find on numerous other services and apps.
App must be run buy car dealers! Prices are SCAMs! You pay more, while feeling you got a deal. BEWARE of instant SPAM dealers send you, both email & phone, at all hours. A simple search on other websites shows you can get better prices then TruCar, even from the same dealer TrashCar lists, way better in a lot of cases! Just another way for them to gouge buyers. I even reported TruCar! A first for me in over 10 years of using apps.
Like everyone else states it's a scammy app that sells your contact info to the dealerships the instant that you complete the "registration". I searched a very specific vehicle yet the dealerships the app sicked on me didn't have the model I wanted. calls, texts, emails within minutes. Then checked back later same day and pricing on same cars went up. LOL! SCAM! Deleting the app.
This app was my go-to app to buy car before they change the format. Now it offer nothing to buyers. All published info are basic and asking more of your info for sellers. They took out the incentives offer of the car and you can't find the best deal. Sad that it was a very good car buying tool and now it changed to something useless. I hope it can go back to old format and improve from there for buyers.
This app has been nothing but glitchy for me. It'll give me notifications of price drops, then not bring me to the vehicle. I have a lot saved so I don't know which one had the price drop. The app is slow. It crashes all the time. I expect a lot more. Not to mention I submitted my info for getting my car covered under the military appreciation program last summer and never heard back. Submitted it multiple times. Just thought I'd add that to this little rating.
App is slow and cumbersome to use. Sorting features change back to defaults when you view individual vehicles. CarFax info is often available on vehicles in list on the dealership's website but not on the app. Cannot see which dealership is offering the vehicle until after you click on "check availability" - to see if it is still for sale (found several that were already sold). That sends your contact info to the dealer and you get hounded with calls, emails and texts - when you are just looking
Horrible change in process! I bought a car with this app 2 years ago, came back to look into buying another car. Previously you could look at cars without being hassled, now in order to see the car details you have to give all of your contact information which is instantly given to any dealership with the car you are looking for. In 5 minutes I have received 20 emails, 6 texts and 3 phone calls. Go back to the way it used to be, I want this app in order to avoid being pestered by sales people!!!
The app used to be so nice 5 years ago.. Bought a car through this app. Before you click on the car .. tells you exactly how much discount you get based on trim. Print the discount with your name and go to dealer approved. Plain and simple. Now you have to go through so many spams from dealerships just to find out how much can they lower it.. really disappointed. Please turn it back how it used to..
Probably the worst app to view new or used cars. You can't just select the type of car, the app forces you to select dealerships to view from, you either build a car or start selecting options you know nothing about. Just makes things more difficult than they have to be. App also won't show you the price of the vehicle you have to switch between, lease, finance or cash options, then loads all over again.
They no longer show incentives on the vehicles, which effectively makes this app totally worthless. They also eliminated the ability to pick certain options, and instead make you choose from common option lists. Oh and if you choose to see the info, then dealers will literally bomb your phone for hours. So sad. I bought my car with this service in 2011, but it's really declined since.
Just the action of trying to see prices of a car sends your information to dealers, opening you to a torrent of calls, texts, and emails. Thankfully I used aliases for email and phone, but other people could have their personal contact information compromised. This app is useless for market research if you are contacted to buy every car you look up. There also isn't a way to get rid of vehicles... I have a list of things I had no intention of buying forever in my UI now. Steer clear.
You have to register to see prices then be prepared to be harassed via text, email and phone calls. Two dealers have each tried contacting me over 10 times in 24 hours, each contact was a phone call, email and text. I had to block their numbers they were calling so much, even after telling them we were just evaluating our options and wanted to see prices. I would prefer dealing with a sales person that the aggressive tactics the dealers use with this app.
TrueCar used to be great with upfront pricing and no games, no trickery and stats to show you how good of a deal you actually getting. Now all that information is hidden so that you can be ripped off. At this point, all they do is to fish out your information and send them to sales people so that they can harass you with unwanted emails and calls. this app is now a total waste of time. Off to seaching for the next best app for car purchase. It's no longer truecar.
Great app for searching for a vehicle to purchase. Numerous filters to narrow your search. I have found some great deals on here. The only thing I would suggest is being able to pick more than one type of vehicle at a time. So instead of just picking a truck, you could pick Truck and SUV. So it would list them both at the same time and you wouldn't have to look at options seperately. Other than that great app easy to use with some great deals.
would be 5 stars if we could sort our saved cars by price, mileage, year, etc. and view them in map view, so I can see geographically where they're located... so if I'm on the hunt, I don't have to zig-zag all over town (Houston in my case) to visit dealership after dealership the ability to rank our saved vehicles would be incredibly helpful, too. I have 34 possible matches saved that I like, but like some better than others. if I'm going car shopping, I'd like to focus on my top picks.
Very good for finding your perfect car. Even pulls listings from other apps. I found my 2023 Kia Forte with this. There's so many filters to use so you don't waste time looking at every listing and be disappointed it's missing something. Definitely recommend using this app. It's one of the best car finders there is without a doubt. UPDATE 15SEP2025 Why did they remove the "engine" filter? I don't need to see all engine types if I'm looking for a V6!!