The app is awesome! It was easy to filter choices based on my specifications and even easier to locate a vehicle that I wanted. I love that TrueCar gives choices for new and used vehicles with a wide variety and the rates are fantastic! I tell everyone who comments on my new truck how I found it and reasonably priced it was. I absolutely love it! TrueCar blows the competition away!
Sheri Mesa
I liked that i could search for the make/model/color I wanted. I also like the online loan application so I know what kind of deal to expect at the dealership. What I didn't like is that all the car dealers are adding features to the car to increase the sale price of the car, but aren't listing the added features. It's a sign of the times. My previous experience with True Car was excellent.
Jules Wood
Love the idea, but it's been glitchy to the point of freezing entirely. Still rating 4/5 because it is not that the product is bad- just needs some tech resilience. Or maybe i caught the aftermath kf a big release with some bugs...My first 15 min of use were mostly me restarting it. I switched to mobile web, which works fine but is no substitute for a good app. One suggestion would be a little more consumer-user freedom to explore before casting myself into a lead generation pool.
Andrew Barber
Do not sign up for this app unless you love unending text and email messages that will not stop no matter how many times you send STOP to the text number. I'm glad I unchecked the option for phone calls. UPDATE: It's worse than that. TrueCar apparently periodically changes the number the texts come from, just like any other spammer. Update 7-8; emailed as requested. No reply, and still being spammed from changing numbers as of today.
Jacob Kral
Never use this service, avoid it at all cost. If you use TrueCar, they will not let you view anything without providing your phone number and sending (without really telling you) fake information requests to multiple car dealerships, who will then desperately call you to get a sale/commission. Now if you think that's worth it, what do you see? Drumroll..... A smaller selection than you can find on numerous other services and apps.
A Google user
App must be run buy car dealers! Prices are SCAMs! You pay more, while feeling you got a deal. BEWARE of instant SPAM dealers send you, both email & phone, at all hours. A simple search on other websites shows you can get better prices then TruCar, even from the same dealer TrashCar lists, way better in a lot of cases! Just another way for them to gouge buyers. I even reported TruCar! A first for me in over 10 years of using apps.
A Google user
Like everyone else states it's a scammy app that sells your contact info to the dealerships the instant that you complete the "registration". I searched a very specific vehicle yet the dealerships the app sicked on me didn't have the model I wanted. calls, texts, emails within minutes. Then checked back later same day and pricing on same cars went up. LOL! SCAM! Deleting the app.
A Google user
This app was my go-to app to buy car before they change the format. Now it offer nothing to buyers. All published info are basic and asking more of your info for sellers. They took out the incentives offer of the car and you can't find the best deal. Sad that it was a very good car buying tool and now it changed to something useless. I hope it can go back to old format and improve from there for buyers.
Brian Clouse
This app has been nothing but glitchy for me. It'll give me notifications of price drops, then not bring me to the vehicle. I have a lot saved so I don't know which one had the price drop. The app is slow. It crashes all the time. I expect a lot more. Not to mention I submitted my info for getting my car covered under the military appreciation program last summer and never heard back. Submitted it multiple times. Just thought I'd add that to this little rating.
A Google user
App is slow and cumbersome to use. Sorting features change back to defaults when you view individual vehicles. CarFax info is often available on vehicles in list on the dealership's website but not on the app. Cannot see which dealership is offering the vehicle until after you click on "check availability" - to see if it is still for sale (found several that were already sold). That sends your contact info to the dealer and you get hounded with calls, emails and texts - when you are just looking
