Giving it four stars because it's pretty streamlined and easy to exchange coins and keep track of what you own. My main issue is their third-party way of buying BNB (Simplex) would never accept any payments I had. Bank kept saying it was on Simplex's side but there's no contact information for them to even see what options I have. I ended up needing to go through another site to then transfer to Trust Wallet.
Ashlockheart & Raven Movie Reviews
The app is not working correctly. I have uninstalled it, reinstalled it, deleted the wallet and restarted the wallet. Some of the nodes are not working when looking at the settings. I have followed all your steps. Please stop telling us to repeat the process if we tell you it did fix our issue. If some phones don't work well with the app then post that so we know. Otherwise listen to your customers and update the connections in the app because all the comments are the same on your website.
R Ryan
App is horribly buggy and lagging as well. I couldn't even get through the verification stage because the webpage takes long time to load up. It also wanted me to take a selfie, yet it asks to access camera a couple of time and still can't show up my face on there after trying a couple of times. Ironically, seems I can't "trust" this app for my transaction when it can't get the basic things right. Better off going somewhere else. Can't even get decent support in this issue either, smh.
Vienna Vaccaro
I was initially a little upset with Trust Wallet because of some issues I was having, but they have great customer service! Now that I know how to fully use the app, it is very easy and I like it. Edit: I lowered my review to 3 stars. I have used a lot of crypto apps and this is definitely the most difficult one to use. I also have lost a lot of crypto while sending it through them.
Anna Kay
It keeps lagging and sending error signs when I try to buy on here with my card. It gets to how much you want to buy and then says error before you can even put in the amount. It's been over 24 hours of me trying to buy some dang BNB! Waiting over 24 hours for verification on here and Swipe app!! Ugh!!! Losing out on making money. Fix this app!
L Z
The app is meh. Creating multiple wallets is janky. Every time you create a wallet, it tries to name it with the next numerical order. Hard to explain, but use it and see. Also hard to identify each wallet bc it doesn't include the last digits of the wallet in the name. The biggest complaint is that Trust Wallet does not give you the private keys for the wallets...only the secret phrase. It's a security weakness to have to convert my secret phrase into the private key.
cindy delgado
This is horrible. I had to restart my app when I forgot my password. I was finally able to get in but my funds were gone. I have submitted several tickets. They close it saying issue resolved. It has not been resolved. It might have not been much but it's still my funds. I just did another ticket and this one was closed as fast as I sent it. This is ridiculous and unacceptable. There is not trust in this wallet
MojoJoeMaz
High fees for a small transaction! And they use Simplex if you want to buy with a debit card. Simplex are jackasses. When you enter your birthdate, Instead of just typing it, they make you tap through every month all the way back to your birthday (idiocy). Then they ask for your billing address associated with your debit card but will not accept PO Boxes??? Even though it's the billing address! So they can't confirm! Morons!
Mike Waters
This app is poorly designed. I tried to swap one crypto for another, not only did it take forever to do, but it never actually went through. Since the crypto decreased in value during the conversion process, when it kicked the original currency back to me, it gave me less than what I started with. Like, substantially less. Shoddy designs overall. Not intuitive.
Adam Meyer
I sent over $800 in Tfuel (Theta network gas token) to Trust wallet. I was surprised at how quickly they showed up. Now I can not move them anywhere due to an obvious glitch. The transaction shows up in Theta instead of Tfuel on my multi coin wallet, and the price shown on the transaction reflects the equivalent of 1500 THETA tokens ($13,000+). It fails Instantly and never shows up on the blockchain explorer. Attempts to reach them or the community have yielded no results.
