I applied for an apartment through TurboTenant and paid the $45 fee. After contacting the manager of the apartments, she said she doesn't even use them! Sent a request for a refund and was denied. I wanted to warn anyone else who considers using their services. I truly believe this was a total scam!!
app keeps crashing when I try to get to my messages from my landlord. when I first login it states it needs an update so I try to update it and it crashes . I go to my Google playstore to try and update that way and there is no update available 🙃 help this is becoming a huge issue 😑 as well as when I try to set up rental payment options the app crashes. Please fix these concerning bugs FAST !
I have really liked using TurboTenant. It is super convienent to make my monthly payments, and to message my landloard. I am very happy with this program. I like that it sends out reminders and allows me to request maintence if needed. My only frustration has been the monthly updates that make it harder to log in.
it a user friendly app and if you have any issues it gives you a quick way to communicate with the owner or put in a maintenance work order.
if I could give less stars I would... this is ridiculous there is literally no customer service whatsoever!!! I have been trying to figure out a way to contact someone that doesn't involve email cause no one responds to them (I've sent 3 in the last 2 weeks) I am so glad I'm moving and in 2 months never have to deal with this bs again!!!
I never could get the app to work. it demands I log in, but never gives me a chance to actually sign up. not functional.. constantly asked me to update the app even though it is updated. better off to spend my time driving around town looking for rental signs.
after new update the app is funky. when logging in, it will be logged in before it asks for thumb print. it also shows my old card number for card being used, when it's not even active anymore. app doesn't stay open, closes any time you leave the screen.
I like the app, until recently. I can't see any messages, it just shows an error on the message tab. When I reached out for help they told me to use the web browser instead after I completed all the troubleshooting and the error persisted. So what's the point of the app then? lol
doesn't load in more than half the time. I've restarted the app 6 times already.
Probably the worst app I've ever used. Opening the app will mute your phone's audio. Most of the time nothing will load and it will just send you in circles. Just use the website if you have to use this service everything usually works fine on the website.
