Reviews for U.S. Bank Mobile Banking

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20 reviews

Review by Tyler A. Lehrer
β˜…β˜…β˜†β˜†β˜† (2/5) August 16, 2025

Functional but bloated with popups and ads begging users to use additional USB services or open new lines. If I wanted to explore your CD rates, I’m perfectly capable of figuring out how on my own. I resent having to clear out a bunch of odious popups every single time I want to check my […]

Review by J M
β˜…β˜†β˜†β˜†β˜† (1/5) August 8, 2025

This app does not work with the VPN service that I use. I am able to log in fine on a browser (both mobile and on a pc), but the app won’t let me look at my accounts or even log in at this point if I’m on a VPN. App works great if you […]

Review by Todd Harpenau
β˜…β˜†β˜†β˜†β˜† (1/5) September 8, 2025

Attempted to order a currency exchange via the app for a upcoming trip. For 2 days I got “Oops something is wrong on our end. Try later or call 1-800….”. Low and behold calling I am told they have no way to help and to call to put the request in at a local branch. […]

Review by Jerry G
β˜…β˜†β˜†β˜†β˜† (1/5) August 10, 2025

SPECTACULARLY BAD for a banking app! I just opened an account and downloaded this app. Seemingly many “bugs”! It says 2FA isn’t ON and phone number is missing (even though it just used both), but trying to add phone number says it already exists; some alert settings do not even show phone or push options; […]

Review by Lisa D. Allen
β˜…β˜…β˜†β˜†β˜† (2/5) August 29, 2025

it does allow me to do basic banking activities, but lots of ads and suggestions for additional banking services. lots of clicks to get down to desired activity. and very slow to report transactions. If I make a transfer between accounts, that is reflected right away, but it can take 12 hours or more for […]

Review by Jonathan Zaldivar
β˜…β˜…β˜…β˜†β˜† (3/5) August 23, 2025

FIRST REVIEW(4 Stars)…THIS REVIEW(3): Checking and Saving account (Great), until you open a credit card with 2% cashback on everything (Are points, not $$$ then you choose to redeem) but is a headache. I choose, then I have to choose again, and it is like a loop. Then the payments to the credit card don’t […]

Review by John Quayle (qujo256)
β˜…β˜…β˜†β˜†β˜† (2/5) September 20, 2025

Design wise it’s intuitive but they wait the perfect amount of time to post advertisements for their other products so you accidentally click on the ads rather than where you actually want to go. Additionally, they don’t follow the android scheme for notification categories, so you either have to mute all notifications or get advertising […]

Review by Andrew Gordon
β˜…β˜…β˜†β˜†β˜† (2/5) August 20, 2025

Every check deposit photo is ‘too bright’ and the app won’t take the photo. I must wait through its camera timeout then manually take the photo, then repeat the process for the back. When depositing several checks this time adds up quickly. Other than that it works fine. Pixel 8A, up to date and other […]

Review by CatLady1015
β˜…β˜…β˜…β˜…β˜… (5/5) October 2, 2025

I used to Bank with regions and all the way until the end , they were always rude to me. U s bank , I have lived in four different states and the three that I have seen , they have always been kind to me. The app works really well and you can talk […]

Review by Rose DeRousse
β˜…β˜†β˜†β˜†β˜† (1/5) September 5, 2025

App was fine until recent update. They added an “AI assistant” that is a huge security risk. The layout of the account transactions is now cluttered with unwanted “features” that can’t be turned off or moved and it’s harder to find basic information that was already easily accessible. This is not a consumer forward update. […]

Review by Andy Myers
β˜…β˜…β˜…β˜†β˜† (3/5) August 25, 2025

Good camera access for deposits, though recent changes mean that I have to take the photos manually (too bright even with flash off, etc.). Too-bright issue is still not fixed. What was once the best app for mobile deposits is now a bit of a hassle to use as you must wait for the automatic […]

Review by Zachary Fausett
β˜…β˜…β˜…β˜†β˜† (3/5) August 9, 2025

Would give 5 stars if I could change my transacrion types without error. My spending shows like its way out of control but thats only because I have put a lot of money into investment accounts via check, but the app has an error when I try to change the category to investments. This makes […]

Review by Eric Vanderlin
β˜…β˜…β˜†β˜†β˜† (2/5) October 3, 2025

since recent “upgrade”, external transfers have been so buggy as to be considered nearly useless. The app hangs up beforecompletion and there is no loger a Pending Transfercategory to see if it went through. you have to either wait seversl days or else risk a double transfer. Bring back the old app, please. it was […]

Review by Terryl Westerhold
β˜…β˜†β˜†β˜†β˜† (1/5) September 24, 2025

Bloated, ads, and more ads. Not good enough that you give US Bank your business, they have to force every product they offer down your throat in the app too. Dismiss an ad? I don’t think so, it is right back next time you refresh. They seem to make it intentionally hard to get to […]

Review by Dawn Gilbert
β˜…β˜…β˜†β˜†β˜† (2/5) August 28, 2025

The app has changed recently. In the checking account, there are SO many offers. You can’t find your actual transactions for all of the stupid ads! In the savings account, the transactions only go back a short way then there’s are no buttons to go further. JUST ADS! It used to be just a few […]

Review by Bek K
β˜…β˜…β˜…β˜…β˜… (5/5) September 26, 2025

new feedback: i was able to rearrange the accounts in the order I want to view them on desk top but it did not translate over in mobile app. Thank you for taking off the initial interface that kept prompting for paperless billing. The app is working much better these days. I love that I […]

Review by Richard Allen
β˜…β˜…β˜†β˜†β˜† (2/5) October 4, 2025

Crashed on first launch. Second launch wouldn’t make payment to credit card. Third launch worked. Big notification spammer for Cashback junk. Bans screenshots of entire app including login sequence so you can’t screenshot errors. Have to scroll past ads for other US bank services to access your accounts… every time. Today it showed a robot […]

Review by Jd Jd
β˜…β˜…β˜…β˜…β˜… (5/5) October 2, 2025

It is relatively easy and versatile to use. I’m just getting familiar with the new formatting, so I’ll give myself more time to adjust before commenting. The bill pay still needs work, especially when having to mail an actual check to a customer. 8 days for a check to be received by a payee is […]

Review by The Program
β˜…β˜…β˜…β˜…β˜… (5/5) October 2, 2025

I have been banking with US Bank for nearly 8 years, and using the app for maybe 4 years… The people I have met have all been professionals in every context and have always managed to help resolve issues fast. I do like the fact that the app allows reliable transfers and most issues can […]

Review by C Cascade
β˜…β˜†β˜†β˜†β˜† (1/5) October 8, 2025

This app has become way too hard to navigate. I dont need every option button/window as soon as I open the app. I want to find my balances and pending transactions and I dont want to have to look for them or scroll through a bunch of stuff I dont want and cant opt out […]