Reviews for UKG Ready

When it works it's not bad. Always asks for 2 factor authentication even when you tell it not to. Which only works with text not email. Which is especially annoying as I'm trying to access the all to change my email. Disabled it through my job. Received an email verifying that it has been disabled, but is still asking for it. Just hope this all is more secure than it is accessible.

It never works unless it's on wifi. The whole point of having the app is to avoid going into the office to clock in, right? But no. Every single day i try to open the app. It wont load. I have to go to the office to connect to the wifi for it to work. And its not like my phone signal is weak. I can stream movies all day long on HD. Play music. Play games. All apps work with regular data. But to clock in or out. I need to connect to wifi... it's stupid.

I despise this system. As an itientant, it is cumbersome. The time clocks do NOT recognize my face, I am constantly being "unidentified" as well as having to retry 2-3 times and still receive an error code. After using the app, I have to double check the website to make sure the clock in, travel/transfer, and clock out really registered. If it didn't, I have to make a change request. My start and end times are always showing a "shortfall" due to an error at HR. This system is flawed.

Verification every 24 hours is absurd. So much for quick and convenient, the system does not text half of my employees. Using this app to clock in and out is such a hassle and takes too much time. Every 30 days was fine, way to shoot yourself in the foot. Recommending to switch providers to help cater to our older employees.

Was great until the latest updates. I dont get why the entire structure of this app was changed. And now I can't even log in without getting a phone call with a code, which is so irritating. I dont understand why I need 2 step authentication to log in. For some reason, after the update, i can no longer receive text codes. I really hate it. I wish I could go back to the old version. It was so easy to use and super helpful. Now it's just annoying, and I barely use the app.

Don't like it. Seems like every 6 months to a year I get a error message that I need to enter my password. So when you try the password you think it is, then give up and go for forgot password you're locked out. Then they add a verification code to sign in. I hate having to jump through hupps to then get blocked again from your own account.

I have been using this app for almost a year with no issues. I recently changed phones and downloaded the app again. Nothing but issues now with the app not loading. I have to restart my phone twice a day. Once to clock in and one to clock out. This had been going on for over a month now. Please come up with a fix. Once I'm logged into the app, it works very well with no issues.

Been using this for about 6 months now, and I hate it. I'm always working in places with limited service, and always fighting with the app to get it to connect. I end up wasting 5 minutes every time I clock in or out because the app says it's not online while my phone has service. Absolutely infuriating. It shouldn't need to be online every second of the day. It should be able to record punches and then sync them later whenever it is online.

Where to begin.... Difficulty logging in. Often have to restart my phone several times. More importantly, since UKG implementation (6 months ago) my paychecks have consistently been wrong. The system seems incapable of calculating two different pay rates and overtime correctly. This has not been corrected. Furthermore, there are no paper paystubs and the pay information shown on UKG does not separate or itemize different pay rates making it impossible to audit my incorrect pay.

My complaints are that sometimes is lags when clocking in or out, sometimes it says you aren't where you are and won't let you clock in or out, it often logs you out even if you already logged in. Now having said all that it's easy to track my hours, see how many hours I'm getting on my next check, a break down of my time. And over all pretty easy to navigate the app.