Reviews for VA Video Connect

I have been using the app for a long time now, on iOS platform and have had 1 one issue in 8 years, and the issue ended up being the fill-in doc sent a bad link. Never dropped a call or bad connect. I’ve coded since 85 and am picky. 1 issue! I believe it […]

The links I receive never opens the app and it isn’t file association related because I checked that first. Please work on a better way to join in the app from any location without the text. Maybe an interface that allows us to log in. The organization knows what classes we log in for. Yet […]

Every appointment I join using the app, I cannot see or hear, not be seen or heard. As soon as I leave the app and just connect using my phones default browser, no issues. I have gonna on the app settings to ensure it has permission to use the phone’s camera and mic, but still […]

I’m writing this review for all other Veterans trying to use this app. It’s actually very good once you get it working. Download the app, go into the phone settings under Apps. Find Va Video Connect in the search bar. Tap it and scroll down to Defaults . Tap Set As Defaults then tap Open […]

I was afraid to change screans while connected. as I changed screens during a test to answer the phone twice and was disconnected twice. maybe its in my settings to work in the background. ill see. other than that it worked well.

Sometimes it works. Sometimes it doesn’t. When it works it is an OK way to remote in to a medical appointment using your Android device. For example, I am in Maryland, & the VA provider is in Georgia. When it doesn’t work, you have just missed a medical appointment (something the VA seriously does NOT […]

Why do all that? Like I said the link given only opens on the browser. No way to make it open in the app. Nothing they can tell me will make the link open in the app. the app should have an address bar to put the appointment link there. Useless 🤦. This thing doesn’t […]

I just downloaded this app to get ready for an upcoming appointment, and upon opening the app it keeps telling me that an update is available. When you download the app, it already comes with the latest updates, it doesn’t download an old version and then update. It also keeps popping up about permissions I […]

If you can connect to it on a phone, a tablet, through your computer etc. You should be able to connect over the TV. I have a Google smart TV so why can’t this app work on that? Also I have a Google phone and I can cast pretty much anything but for some reason […]

One of the best tools available for VA appointments not requiring an in-office visit! This application may require a little bit of a learning curve, don’t expect to log in immediately prior to your tele-visit, this is just setting yourself up for a possible failure and delayed or canceled appointment. Log in at least 10 […]

It has been a struggle with the the app not being able to work right, as it has in the past with other zoom appts I have had. Today it allowed me to see the facilitator and other men in our group. I could hear them and they could hear me, but no video coming […]

UPSIDE: VVC is a Godsend. I can speak to and see my provider from home. I can ask complex questions, show the provider a physical issue, or check blood pressure. I’ve been in the VA system for over 25 years on 2 Coasts, and the addition of video telemedicine is a big plus. DOWNSIDE: THE […]

This tool is a good way to see the expression of other people,when you’re in a classroom setting.It is a good way to communicate with your provider as well as with other people that are dealing with the same things that you are dealing with. I just wish there was a version of the program,application […]

I’ve tried this app on multiple different devices for several different appointments…I can hear my provider but they can never hear me. I’ve checked my settings on all the devices (cell phone app, tablet, computer) and it still never works. I’m a tech savvy person and have tried connected to different networks. Have had all […]

TEST LINK FOR PHONES OR TABLETS??? Please add a few TEST LINKS where you could test the connection with a cell phone or tablet. Right now it can only be done through a VA issued bluetooth device which mines constantly disconnects…thanks…this way it is a backup plan for doctors who prefer video… over the LONG […]

This app works well! I’ve never lost a connection. Sometimes, I have to open the app before tapping the email link to get the app to open the appointment instead of the browser. It would be nice to have a function that allows the user to paste the meeting URL in the app, which would […]

I have a Moto G Power and I downloaded this app for my therapy appointment today. I have used this app before on other phones and have had no problems with it but today was different. At the beginning of my appointment, the app worked fine. The video picture was clear and the sound quality […]

So here’s the issue. It works fine when in the process of making calls. After leaving a call, my microphone will no longer be usable, period. Not for Google assistant, nor for calls or anything. My microphone is completely disabled. I even tried changing settings in my phone, or force closing this app, it did […]

Works pretty well. If you’re using any Bluetooth devices like key boards or a mouse that go to sleep on you, it does cause a disconnect from your session. It does reconnect easily though. Audio issue: for some reason it wont stream through my hearing aids like my music and system sounds do. Most apps […]

I’ve used video connect a number of times now and like it. the connection always is good and stable. the video and sound are clear. with the advent of AI subtitles would be a nice feature and being able to get a transcript of the appointment would be so helpful but probably unrealistic. that said […]