Reviews for Valvoline Instant Oil Change

Very easy to use app. coupons are in the app now

The best experience I've had.. They are very clear about everything and check everything as well.... Definitely recommend

I ran into a problem with resetting my password. specifically, gettin a PIN in my email. I reached out to Valvoline Instant Oil customer support and they told me they have no control. I should simply try another time.

good app but it would be even better if you could see all your bills in the app once you are registered on it. Than i would give a 5 star

app doesn't have vehicle info or services you have completed at valvolene shop or future recommendations.. coupons are better on the website vs the app only thing this is for is to find a valvolene shop .. worthless app

This app is pointless. I was expecting to see my service history and recommended services but no. It only displays locations and coupons which can be found on the website already.

Absolutely love the coupons and discount promos Valvoline offers! They always do a great job when I get my oil changed, and let me know if anything else needs to be done (Coolant Flush, New air filter, top fluids, etc.) Fast, friendly, and professional!

This is a 1 star review that should be shared for both Valvoline and the app. Both landline automated system and app show no wait when I'm 2 minutes away and I pull up and there are 9 cars in line, not that it matters because they're not willing to do the advertised services anyway. I was in the other day for an oil change and it took about 2 hours. Went in for emissions today and it was a complete bust. Come here, wait longer and overpay

The staff is great 😃, the app and website not so much. I am a returning customer for the last two years bringing two vehicles and getting anywhere for to two or three services at a time on each vehicle. Trying to find a coupon or something to help with the cost stinks. The rating would have been less if it wasn't for the crew working there.

Janky performance, plus wanted too many permissions. Had to sign up, create password before first use. Immediately offered me a $5off coupon for signing up. Left it onscreen to use (I was getting an oil change right then) but app timed out. When reopened app, it didn't recognize me, didn't offer any way to sign back in, only signup again from scratch. Then that process hung, wouldn't let me click to approve terms of use. Forget it, too complicated and too intrusive. Uninstalled!