Reviews for Vault - Hide Pics, App Lock

Very boring in advertising, why is this advertising which is disturbing us????!! 🤔 i never prefer apps with boring adds.... Today 24th September 2025 I haven't found my hidden photos!!! where are the photos ?!! how does clear cash delete data?!! suppose if it can be happened, however how it could be done without message warning?!!! How can whether open or convert bin files to be viewed?!! how can restore and open/ hidden photos ?!!

I have been using it since 2017. I Stored every important moments , vids and every special moments (eg. Scoring my first ever goal for my team) and there were so many moments which i couldn't keep in mygallery due to storage problem or so It was fine yesterday.So,today i went for some important documents which i needed for a purpose And i checked Everything was gone. Completely Vanished Not in the trash can or nowhere! Extremely disappointed want a reply from the devs to help me recover data

This app is great aside from the sneaky overlays it does on your phone at random. Causing terrible ads to show up randomly. One just showed up that if you click on the ad it goes straight into the vault without needing the password. Only way to remove these overlays, which can steal your passwords mind you, is to delete the vault app. What a scammy product you guys have.

I've been using and logged into vault premium for several years now and have already upgraded my phone from one to another with no issues. The problem I'm having now is that when i tried to renew the subscription it gives me an error message stating "Your network connection failed. We suggest you wait a few minutes and try again. " and never renewed so now it saying that my account is expired and no matter how many times i try I'm getting same message. Please fix.

Very good app UPDATE: A year later, and same problem! I have been using this app for a few years without many problems. The app will not allow me to transfer my premium subscription to my new device. I auto-renew via Google Play but, developer keeps trying to get me to pay again for my premium access! I have reached out to customer support with several emails, but not a single reply! Also, membership transfer/bind button does not ever work. Can you please provide some support for your app!

All of a sudden for no reason the password I've been entering for YEARS doesn't work on the calculator app or the original and then the password reset is failing to send me a code. What gives? I have emailed several times again and no response. Clearly you guys don't care unless someone is paying. Thank goodness I didn't re-up my subscription.

PLEASE HELP. This app was alright until all the annoying ads that pop up right as you're trying to enter passwords. And now I CANNOT UNINSTALL this app. I've tried everything. ITS OVERHEATING MY PHOME. There isn't an option to uninstall it at all. When I get on app store, there is a deactivate button that I try to click and a message says "App must be deactivated before it can be uninstalled" but it won't even let me deactivate it! I have taken away all permissions and tried to force stop.

I used this app a few years back and it was good. Now it sucks. A pop u say your photos will b deleted by other apps on my phone if I dont upgrade. What a joke they just want money. Also using the 2and time around I noticed photos that were in the vault that I didnt put in their. And when I tried to import photos it only gave me a choice to import about 10 photos, but I have over 300 and that goes also for my videos.

I've never left a review in and app before but this was awful. I put a video in the vault after installing this app only yesterday. Today, the video is completely gone. I can't even play it. I tried exporting it back into my phone and surprise surprise when it exported it didn't export correctly and it's just a still picture and when I try to play it, it says it can't play the video. So now I have a video that is lost forever. Thanks for nothing.

After the Sep. 30 update, it freezes up and crashes, and I've been unable to access it or any of the files I've saved onto it since. This is a prime example of what happens when you try to fix something that isn't broken. And by the way, NQ, quit trying to hide what your real reviewers are saying about your app's recent shortcomings by padding them with your obviously bogus 5-star "reviews". It's getting annoying, and it shows your REAL customers how little their feedback matters.

Keeps pictures that you don't want people to see safe... Especially great if you have kids. *Update as of 11/2/19 I've used this app for years and faithfully paid my fees. I've switched devices a couple times and everytime I needed assistance with it. Then all of a sudden I lost everything in there. It's gone. I've sent a ticket and emails, paid for it for 2 or 3 more months... yet they still haven't responded... So I'm cutting my losses. Canceled my subscription and am deleting the app.

Needs too many permissions. I wanted to use it simply to hide local photos, so I denied it all but access to my files. The app literally will not allow you to enter until you give it access to your SMS, Phone, contacts, files, and location. Files I can understand, but the rest are not necessary for what I intended to use it for. Truly a shame.

Conceptually, this should be a good app, but it doesn't live up to billing. 1st, contacts imported into the app 1st have to be contacts on the phone. (U can create a new contact within the app itself.) This makes no sense for a contact that's going to be hidden. 2ndly, Once a contact is in the app, u can't alter the name. Lastly, & probably the strongest reason for not purchasing this app: poor customer service. After an update the developer pushed, I LOST ALL MY CONTACTS & information on them (including all the texts exchanged w/ that contact, the times we called one another, & all the notes on that contact [think birthdays and such]). The weird thing about this data loss is that it only affected my contacts. My hidden photos & videos remained in tact. But the volume of important data lost is unimaginable. Some of these contacts (& text messages went back years). I reached out for the developer by email twice, but never got a response. I'd hoped that since I'd once been a premium member that my data might somehow be retrieved, but I hadn't kept premium because most features weren't used. You should probably buy another product!

Was a good app. Idk what happened, if it's a glitch from a recent update or what, but now it will freeze and stop responding when I look at pictures that are stored, and some of the videos I have stored have become corrupted and can't be viewed. Even if I move them back to my regular phone gallery they are still corrupted. Don't think I'll keep paying the monthly until this gets fixed. Not thrilled

Not loading or importing.... All of a sudden I can't get to any of my photos or videos. I also can't import new ones. Please fix this issue without me losing all my pics/videos. I have pics/videos of lost loved ones that were too painful to see on a daily basis. Please help! I've had this app for over 5 years and am even a upgraded paid "member." I've never had a problem before now.

08/26/21 UPDATED I have been using this app for over 8 years, and has been flawless until the last few months. I had a problem that my account locked up and I couldn't do anything, contacted customer support by email which is the only option they have. Ended up deleted my account and recreated a new one and cannot get it to bind to my email. I've sent 6 emails in 2 months and no reply. I get constant notifications about binding my email that will not let me do. Customer support is horrible.

I had an issue when I got a new phone and tried to transfer my paid application over. They responded quickly and explained how to activate the premium version on my new phone. ** Update** I wish I could press and hold on messages or call log items to select, then select multiple items to delete all at once. Currently I have to delete one at a time which is a PIA. The SMS also does not seem to be able to import my side of the conversation, it only imports the hidden contacts side which is also a PIA. I cant even select my messages to import. Its still a decent app though.

It does the job well but it's a minefield of ads. I don't mean a few ads, I mean if you press the wrong button (which is easy to do), you've opened an ad up. The pay version is too expensive to purchase so you're left with this nightmare of ads to navigate. I would try another app but this one does work the best. You say you removed the ads from my account. How? I just opened the app and it's an avalanche of ads! I understand that you need to generate money but this is ridiculous

This app auto deleted all my videos that I saved over the course of two years, approximately 100 videos...just gone! There is no customer service option to even try to troubleshoot the issue. These were irreplaceable videos! I am just left with nothing, all the memories lost. I would not recommend this app at all. PS Latest update doesn't eve open app. It just crashes.

This was my go to app until they forced a feature where I would swipe from one of the bottom corners that had shortcuts for quick settings and was forced to show ads. So there was an ad no matter where I was, home screen, settings, any app. I couldn't find an option to turn it off in the vault settings. I hope you guys stop trying to expand on where you are not needed. I downloaded this for a secure media vault, nothing else.