Reviews for VeSync

I had zero issues with the VeSyncFit app but, after being forced to install this app instead, I now face some issues. First, it doesn't go straight to the device. The main setup is pointless when I only have the scale, why do I have to go through multiple menus to get to it? Doesn't seem to be able to add and track a weight goal which the previous app could. Doesn't show me a full year to show my weight over time, most seems to be going only back 3 months.

I've used this app solely for tracking weight with my connected smart scale for the past few years. I have no knowledge or use for the other features. I only connect the scale every couple weeks and let it sync all the data from the scale. Most of the time it works fine, but every few times it connects, and doesn't sync. And everytime, all the unsynced data is just lost. So I'm forced to go back to pen and paper anyways.

The software and devices had worked reliably, up until the last two months. Now experiencing multi-day blackouts of access and not able to control my devices. This is unacceptable. The bigger problem is absolutely no support available to help. Very frustrating. Note that to access devices from a third party, it must log into the external website to control your devices and directly on wifi. Also very tired of the advertisements! I paid for the devices and access. Not advertising

I like the smart hardware I have and the ease of connecting to the app. However, when trying to log food in any way, the barcode scanner does nothing. I can enter the barcode manually, but I bought the food scale to make things as easy as possible. It's frustrating that one of the functions to do that just straight up doesn't work.

I find the extra info such as muscle mass, protein, skeletal muscle, etc. seem to change from day to day in an unrealistic way. Example: in 24hrs, my muscle mass went up 1.6lbs! Then the next day, back down... a little ridiculous. Yes, I am working out, but in a consistent way, so the changes don't make sense. In order not to stress out on which one is correct, I think I will just ignore the "extra" info by weighing in and getting off the scale before it spits out the stats.

UPDATE: Support fixed my issue fast. FIVE STARS for Support. I won't say how they fixed it but if you have a similar problem, I strongly suggest that you contact them. App works now and I upped my rating by two stars. ORIGINAL: I cannot even find my device hidden under all the ads. This makes it almost useless! It's annoying itself that I am seeing ads for a device that I purchased but when those ads negate the usefulness of that purchase, what's the point of having it? I despise this app.

Using this with the food scale, the user experience is lacking compared to most other populate food tracker apps. It's database of scannable items is is limited which regularly requires adding the items yourself. The units available are generally limited to one unit type (e.g. volume such as tablespoons or cups) when most food scales provide weight units ounces and grams. And the app doesn't allow you to create custom food items.

TERRIBLE MECHANICS. There were reporting issues from the device to the app. Customer service didn't even try to help, they just assumed it was me. Replaced the unit... worked fine. Then you get points for daily check-ins to purchase different devices, replacement filters, etc. EXCEPT the amount of those are more points than you earn in a year, and they force your points to expire after a year so you can't save them for significant purchases. The whole thing is terrible programming and a scam.

Amazing. Connects through bluetooth right to my scale every time. You can create your own profile and it tells you in depth about your BMI, muscle mass, bone mass,visceral fat and so much more. It is very informative on every topic. I have learned so many things about my overall health that I had no idea about. its been a game changer for my fitness. AND ITS FREE!! 10/10 RECOMMEND THIS APP

been using this app for 7 months and I loved how quick and easy it was to add multiple items while building a meal. Then this week they pushed on update and I'm probably going to stop using it. they didn't fix any of the functional things that would have made it better, instead they added slicker looking graphics and made it harder to use. It used to be you would stay in a meal, say breakfast, and look up the next item to weigh and add. Now add 1 item, save it, end up back at the home screen.