I had zero issues with the VeSyncFit app but, after being forced to install this app instead, I now face some issues. First, it doesn't go straight to the device. The main setup is pointless when I only have the scale, why do I have to go through multiple menus to get to it? Doesn't seem to be able to add and track a weight goal which the previous app could. Doesn't show me a full year to show my weight over time, most seems to be going only back 3 months.
Reviews for VeSync
← Back to VeSyncI've used this app solely for tracking weight with my connected smart scale for the past few years. I have no knowledge or use for the other features. I only connect the scale every couple weeks and let it sync all the data from the scale. Most of the time it works fine, but every few times it connects, and doesn't sync. And everytime, all the unsynced data is just lost. So I'm forced to go back to pen and paper anyways.
The software and devices had worked reliably, up until the last two months. Now experiencing multi-day blackouts of access and not able to control my devices. This is unacceptable. The bigger problem is absolutely no support available to help. Very frustrating. Note that to access devices from a third party, it must log into the external website to control your devices and directly on wifi. Also very tired of the advertisements! I paid for the devices and access. Not advertising
I like the smart hardware I have and the ease of connecting to the app. However, when trying to log food in any way, the barcode scanner does nothing. I can enter the barcode manually, but I bought the food scale to make things as easy as possible. It's frustrating that one of the functions to do that just straight up doesn't work.
I find the extra info such as muscle mass, protein, skeletal muscle, etc. seem to change from day to day in an unrealistic way. Example: in 24hrs, my muscle mass went up 1.6lbs! Then the next day, back down... a little ridiculous. Yes, I am working out, but in a consistent way, so the changes don't make sense. In order not to stress out on which one is correct, I think I will just ignore the "extra" info by weighing in and getting off the scale before it spits out the stats.
UPDATE: Support fixed my issue fast. FIVE STARS for Support. I won't say how they fixed it but if you have a similar problem, I strongly suggest that you contact them. App works now and I upped my rating by two stars. ORIGINAL: I cannot even find my device hidden under all the ads. This makes it almost useless! It's annoying itself that I am seeing ads for a device that I purchased but when those ads negate the usefulness of that purchase, what's the point of having it? I despise this app.
Using this with the food scale, the user experience is lacking compared to most other populate food tracker apps. It's database of scannable items is is limited which regularly requires adding the items yourself. The units available are generally limited to one unit type (e.g. volume such as tablespoons or cups) when most food scales provide weight units ounces and grams. And the app doesn't allow you to create custom food items.
TERRIBLE MECHANICS. There were reporting issues from the device to the app. Customer service didn't even try to help, they just assumed it was me. Replaced the unit... worked fine. Then you get points for daily check-ins to purchase different devices, replacement filters, etc. EXCEPT the amount of those are more points than you earn in a year, and they force your points to expire after a year so you can't save them for significant purchases. The whole thing is terrible programming and a scam.
Amazing. Connects through bluetooth right to my scale every time. You can create your own profile and it tells you in depth about your BMI, muscle mass, bone mass,visceral fat and so much more. It is very informative on every topic. I have learned so many things about my overall health that I had no idea about. its been a game changer for my fitness. AND ITS FREE!! 10/10 RECOMMEND THIS APP
been using this app for 7 months and I loved how quick and easy it was to add multiple items while building a meal. Then this week they pushed on update and I'm probably going to stop using it. they didn't fix any of the functional things that would have made it better, instead they added slicker looking graphics and made it harder to use. It used to be you would stay in a meal, say breakfast, and look up the next item to weigh and add. Now add 1 item, save it, end up back at the home screen.
Trouble with basic set up. If you create an account through Google it doesn't create a password for you. It requires an email and password to connect with 3rd party services. It doesn't give an option to find lost password or log out. Very frustrating lack of features I had to uninstall the app to force a logout and then I was able to do "Recover Password" and assign a password.
works well, but graphs are nonsense. they try to show a Time trend, but they don't put space in the dates where you don't do a weigh in. so if you skip weighing for a few days, it will simply put the dot right next to the one 30 days ago and make it look like you lost or gained weight in a Flash. The time scale on graphs needs to be accurate.
The app works great for connecting to my scale, I love being able to track my weight, set goals, etc. That being said, I've also recently started using the food diary to track my food and it was super user friendly and worked beautifully. But then the update this week. 😭 It makes so many things I used to do in the food diary either more difficult or impossible. I don't understand why they would revamp this and give it less capability. Especially everything that was changed with "meals".
This is for the Air Purifier portion only. The app is totally worthless with air purifiers. The app does not control speed, lock the display, set a timer mode, turn off the device, turn on the device, turn off auto. I have two air purifiers connected to the app, and both are non responsive. I even waited up to 1 hour when trying to change a setting because maybe it was just slow, but it never changed. I have unstalled and reinstalled the app. Login with different devices and still nothing.
I downloaded this app to keep track of my weight and BMI while using their smart scale. Turns out this app does a lot more than that! This app can create a meal plan for me based off of my weight, BMI and weight goals. It also allows me to change some of the suggested foods. It can also create a shopping list based off of the meal plan. Recipes and fitness trackers are also included.
This app needs a setting to adjust the scale units to pounds from its obsession with kilograms. I'm in the United States. Therefore the units should default to pounds. For a smart scale, I needed to press a button to adjust the units to pounds. That isn't smart. Even after that adjustment, the app stubbornly maintains its affection for kilograms. Do I need to convert my weight to kilograms to enter my weight goal? This is a ridiculous app.
Kinda useless. I had the mini core before switching to the more expensive one bc i realized it had no app capabilities. But It doesn't tell me any thing different then my own weather app. I was really hoping I could see EXACTLY what was in my air in the room, mold, certain kind of pollen and if you look it up it says it does but it absolutely doesn't. Plus there's too many things on there that don't pertain to me at all like recipes for diabetics, useless and make the app harder to navigate.
for the love of god, add a feature like MyFitnessPal has where you create a recipe, weighing every thing out that goes in it, and selecting how many servings that amount of ingredients are for. The app then divides all calories and macros by that amount. This scale and app are amazing but that is the only thing that I’m missing 😭 PLEASE i regret wasting money on this scale now. i cook in multiple servings, because I'm not just cooking for me.
With the old app, I had absolutely no problems. I connected the scale to the app and it worked perfectly. With the new app. I can't get the scale to connect. The app. finds the scale then it disconnects making the scale good for only measuring your weight. If this a how it's going to work I may as well get a 10-dollar scale and throw this thing out.
How do they keep making the app worse? All it needs to do is just read the weight from the scale, and post it to Health Connect. That should not require an account. It keeps asking for more and more personal information. Now the app takes 30 seconds before it even shows the scale, and once I get in, it won't actually connect to the scale until I force close it 2-3 times. The app worked immediately when it first came out. They keep changing it for no reason.