Reviews for viagogo Tickets

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20 reviews

Review by Maksim Popov
(1/5) June 28, 2025

fraud platform. they don’t sell tickets but provide you a link to an external site, where you cannot sign up to receive the tickets. The fee is half of the ticket’s price. Support is useless. I am alone with the fact that I am unable to receive the tickets. The fee won’t be returned. For […]

Review by A Google user
(1/5) July 10, 2019

They’re a rip off. They tried charging me a 50% booking fee ($20 for a $40 ticket) when the venue’s actual site was still selling at cost. They give you a false sense of urgency by claiming there are very few tickets left, and then give you only 10 minutes to pay (🙄) so that […]

Review by A Google user
(1/5) January 11, 2019

!!DO NOT USE THIS APP!! Been into so much trouble. First to access the website (which I believe was down) create the account, then sign in. Now to upload a ticket to sell… Tried multiple times on app/browsers on desktop. I won’t talk about reaching out to the customer service. Yes I will. Impossible to […]

Review by Roberta Morrison
(3/5) June 22, 2025

Got a ticket to see post malone for a great price so am absolutely over the moon with Viagpgo!! just a little worried that I didn’t get my ticket straight away. They say I’ll get it during the week before the concert so makes me a little nervous!! It’s in London and I’m in Scotland […]

Review by Josh Mitchell
(1/5) July 19, 2025

worst experience ever! app is so slow. takes atleast a couple seconds to register me clicking. also when I try sign in with Google it buffers for a couple secs then nothing happens. The app is a joke! after ive got my tickets for the event will delete and never use again! terrible terrible!.

Review by David O’Brien
(1/5) September 28, 2025

robbing swines, wanted tickets for a band on Ticketmaster and was sold out (£26 each) so tried viagogo and the same tickets were double the price (£49 each), DO NOT USE THIS SITE. absolutely no need to rob the general public, these sites need to shut down. 0 stars for me.

Review by Dan Knox
(1/5) August 15, 2025

No seat assigned, date of ticket transfer went from 19th before I booked, to 21st after, to now day of the game. Not trustworthy. Horrible experience with 2 young kids I don’t know if my tickets exist. will take your money and leave you hanging

Review by Mihajlo Petrovic
(1/5) August 12, 2025

Didn’t got tickets for concert. I got a refund, but also some additional charges for contacting theri supprot. Fee is very high. Try StubHub, they saved me.

Review by Aleksei
(1/5) June 12, 2025

in December I bought a ticket for June event through viagogo. I needed to travel from another country far away. Till the last moment (actually 2.5 hours before the show) viagogo was not able to provide actual ticket. The reason they gave me that the organisers are “not releasing my ticket”. The day of the […]

Review by Hope Life
(4/5) August 21, 2025

Edited review: From 1 to 4 stars as they helped me with my ticket dispute, I haven’t attended the concert yet but hopefully everything would be fine and would change it to 5 stars.

Review by Joel March
(1/5) August 16, 2025

awful. whatever you do don’t try to sell your tickets. the buyer receives them, goes to the concert and you get charged £60 and go through Endless loops of I can’t help you

Review by Deluxe Driving Academy
(5/5) July 27, 2025

⭐⭐⭐⭐⭐ Easy to use and great prices! Used it to get tickets for Imagine Dragons at Tottenham – found the cheapest option and everything went smoothly. No issues at all. Highly recommend!

Review by I B
(1/5) September 28, 2025

total disaster. Don’t buy from this app and site. This is a scam. Currently I have been informed that for the concert I am here I got cancelled and left without tickets. The help centre is a disaster. All the worst!!!!!

Review by Andres Ochoa
(1/5) August 9, 2025

they shouldnt get stars to be honest. they lrave you stranded until last minute offer you tickets for different sections. hard to get your money back if you actually get. i havrnt received a refund and i spent like 250 dlls. save your money. take it serious.

Review by Kyle Taundry
(5/5) July 14, 2025

Everytime I’ve bought tickets through ViaGoGo I’ve had a certain level of doubt, but I’ve got to say they have always worked a charm for me, even used them for a last minute ticket to the recent Oasis gig in Manchester without any issues getting in. I received a phone call a few days before […]

Review by Anthony Godfrey
(1/5) October 4, 2025

Utilize Viagogo at your own risk. I purchased concert tickets to see the Eagles at the Sphere in Las Vegas and accepted the tickets the same day. The day of the concert, the tickets were nowhere to be found. I contacted Viagogo and spoke with several customer service representatives who all stated the tickets were […]

Review by Cesar Castro
(1/5) September 13, 2025

I’m deeply disappointed with them, I bought some tickets for a concert many months before and when the date finally came I wasn’t able to download them, and couldn’t attend the concert, Viagogo never responded and I ordered a refund which they declined. At first I thought they were great but after this I totally […]

Review by David Thompson
(1/5) September 20, 2025

Stole my money and refuses to send payment for a sale. I sold a ticket on August 9th, waited 8 business days before contacting them, escalated and was told to wait another 8 business days for payment and contacted them again. The second time I reached out they said they had already escalated the payment […]

Review by brijesh shetty
(1/5) May 5, 2025

Similar to others, I strongly advise against using Viagogo. I should have taken the reviews more seriously—this platform is a scam. The so-called “instant download” tickets are anything but instant. They take your money and then leave you waiting until the last minute. In my case, they initially sent tickets for a completely different stand […]

Review by A Google user
(1/5) December 6, 2018

Horrible! Buyer be ware! I really wished I had checked the reviews before purchasing. My daughter’s first Metallica concert, I purchased the tickets almost a year in advance and they still managed to screw me. The only way they could have put us farther from the concert is to put us in the parking lot. […]