Reviews for VicoHome: Smart Home Camera

I would give this app 5 stars if it had more options for the alarm. Wish we could determine how long it goes off and why do we need to see a message every single time before turning it on? It's a waste of time to have to hit a button twice to activate the alarm when it can just be done once. Please get rid of that box that pops up asking if we want to turn it on! UPDATE: After last firmware update I can no longer connect to the bird feeder, real bummer.

The cameras work great for the price. The motion detection and in particular the special notifications and tracking with the premium subscription are not good. I have a trash bag on my front porch that the app has repeatedly labelled as both a "pet wandering around"(in the saved videos it is motionless, but has the orange border around it indicating it) or a "package that was delivered". My back door camera which I got to monitor a stray cat seems completely unable to detect the cat anymore.

Bought camera off Amazon to view who comes n goes from my front door. There is a 10 second delay in notifications which I'm not happy with. Now after their latest update, It won't let me connect to the camera to watch live. Too bad I can't change apps or I would in a heartbeat. Do better VicoHome or leave it to others who do BETTER!!!!!!! If your app doesn't work during the free trail, why should I have faith in paying for your subscription.

The "Owner's Manual" fonts are too small for adults 40+ to read comfortably. Also, only paragraph headings, subject matter or key-words are highlighted in black fonts while most of the text is a very faint gray color making it difficult to read. Moreover, the instructions are simply not clear and do not coincide with the reality of the hardway. I was going to return the cameras because I found the setup agrivating and irritating but my wife convinced me NOT to return them just yet.

I have had several cameras for several years. They are a bit delayed on notifications and catch little things like wind blowing leaves but sometimes not people or cars. I purchased these cameras because I was able to record to an SD card and not have to pay a subscription. Sadly, as of 7-8-25, You must pay a monthly subscription, or only a thumbnail is available. With the issues and delays, I would not pay a subscription fee. I will look for other cameras.

App ok but huge bait and switch!! Box the feeder comes in mentions a number of functions but never mentions that a subscription is required to get these. You also need an account to set up. Not mentioned either! Got this as a gift several months ago. Would've gone back had I known this was subscription scam. One other issue with app. While there is cloud storage, will it still be there in a week as I will never buy sub? Can delete from cloud. No way to delete files from SD card without format.

The app works quite well in detection motion and notifying if there is a bird present. However, the AI bird recognition is often terrible. I have followed the instructions from support to send feedback for bad IDs and it would supposedly get better, but if anything it is getting worse. The makers of this app should be embarrassed that they charge money for something that is wrong so often with birds being id'd that are not possible within thousands of miles.

Update: 9/15 - For the past 2 weeks the "Free, 3 day cloud service" for recording video clips is NOT working. It is only taking still shots. And no response from customer service. Ever since July 8 update, all 3 cams are behaving badly - adjusting sensitivity to high or medium results in numerous alerts from tiger lily stems blowing in the breeze or a trickling fountain, while the medium to low setting often completely misses vehicles and people walking in clear view.

Updated 9/4- looks like it was a temp error and it started recording back. 9/2 Purchased the product because it supported video recording, and all was going great, UNTIL now, all of a sudden, it ONLY takes an image (no more videos) and they are forcing for a subscription for the videos saved even on to your phone (which used to be free all this time). Beware of this before you purchase!!!

This app has become more and more disappointing, to say the least.***Warning*** (Read the privacy policy) etc. Delete the app. It doesn't record audio half the time, and it rarely detects people or packages being delivered or taken, as well as this app isn't recording motion and/or events that it should be, as My"Ring" does! Hopefully you can get it fixed. Maybe, have an actual human fix the bugs/problems, instead of having "AI" do everything for you, like so many other businesses do! Thanks