Reviews for Visible mobile

Completely unreliable. They say “It’s so convenient. Just pay your bill and communicate with us through our mobile app”. They should add, “Just be prepared to go through an app update every time you want to use the damn thing”. If Visible Wireless wants to limit its communication with customers to app payments and requests […]

didn’t think it would actually be unlimited but I was wrong, I’m on my last day of the billing cycle and I’ve used 292GB of data…I still stream movies and download games on xbox as well as the pc. love it and can’t beat the price of $25 a month.. Just a little extra note, […]

About a month in, and so far I’ve had a good experience. WiFi calling works perfectly for me, so I’m thinking the other reviewers complaining about WiFi calling have issues with their WiFi, not issues with Visible. Data can be spotty at times, but I knew I’d be deprioritized when I signed up. Well worth […]

Super slow. Phone calls drop often. Takes many minutes for app to even go past the spinning wheel. I mean many…I’m still waiting. Downloads are slow but are faster on the Wi-Fi. Looking into other companies. however when I get a person on the chat…they have all been good and system speeds up for a […]

Worst services ever, tried to update my phone for the last year and a half, will not let me purchase a phone outright. Tried 6 different credit cards and then they all get an error. So I talk to tech support for days and hours on end. And all they can come up with is […]

I just switched over to visible as it’s more affordable for me at this time, and the experience with setting everything up hasn’t been so smooth. I had to create a whole new account because the one I originally made was terminated, and I’ve never even used visible before now. I just made an account […]

Good plan, terrible signal. I barely get a strong enough data signal to check emails or shop online and I have to wait for short videos to load before I can watch them. If I didn’t like the plan so much I would change carriers in a heartbeat. Customer support has tried to fix my […]

Been with Visible for 5 years. The app is hit or miss; I often find it easier to just log into the website. ***If you MUST have a customer service number to call, Visible is not for you. But if you’re pretty tech savvy, don’t require alot of hand-holding, and don’t mind using chat for […]

Visible Wireless used to be my very favorite phone service and I used to love using their app until they, “updated,” their current customer service by making it the very worst I’ve ever had the pleasure to witness! Before updating they were more into taking care of us customers, but unfortunately, that quickly disappeared. I […]

This is the worst app I’ve ever used. It’s buggy, slow and it loops you in menus. It’s almost impossible to talk to a live person, no option to even email. Apparently it signed me up for a “free trial” which I never completed. I’m trying to log in and make sure I didn’t input […]

I love this phone service. it’s highly affordable and so far it’s network has been dependable. also if you end up needing to chat with a real person the customer service was excellent and informed i was able to resolve my issue. I took the option of porting my phone number from the service I […]

I want Google that was very reliable but was getting kind of pricey forever visible. I had it exactly 2 days. I got text but I couldn’t call out. I couldn’t receive calls. I don’t know what the hell was going on. I switched to mint mobile and I just got my first phone call […]

They have a program for when you’re looking for work where they cover your bill for a few months. GREAT service. No complaints honestly. Easy to use, easy to apply for the Connection Protection Program, and easy to adjust my plan as needed. Gotta be a current user of Visible to apply for their program […]

I like the service, but the app is extremely glitchy and has never gotten better in years of me using it. I have the option to check a box that says to remember me next time, but I’m forced to type out my login every single time I open the app regardless of ticking the […]

Visible has been incredible, an unmatched combination of price and service. I recommend it to everyone I talk to (no successful referrals yet, though not for lack of trying). The app itself works fine once I sign in, but no matter what I do, I have to sign in every time I open it, and […]

Great service! I live in a remote area where mobile service isn’t so great. I’ve switched services multiple times in the past 2-3 years. Heard about Visible from a friend and decided to give it a try. Love it!!! $25 a month for unlimited text, calls, and data. Calls are clear, haven’t dropped a call […]

The app really needs some work. Especially when trying to sign up, it’s really frustrating trying to navigate because it won’t let you scroll down to the next input box, which is hidden by the keyboard. And switching my watch over to my new account was EXTREMELY frustrating. The instructions in the app are wrong […]

Switched over to Visible via the app. It said my phone # transfer was successful, but recepients were receiving texts and calls from the trial # and I couldn’t receive anything if they used my actual #. The person on the chat could not resolve the issue, then I ended up having no service at […]

App is almost as horrible as the service is, and as for offerings, HA! you are better off going to Metro by T-Mobile. I went directly to the source, and services went from 0 – 1 bars to 4 – 5 bars just by switching. What are you waiting around for these serivves are not […]

They would not accept my credit card for payment, contacting customer support got me the answer that there was something wrong with my credit card. There wasn’t and isn’t, I have done multiple transactions with it in the same timeframe. After that, the servers for the app went down and they deactivated my account. There […]