Frustrating app! No way to unclip deals, the system uses the worst deal so you never end up actually saving money! That’s if the system registers the deal at all, which it often won’t. Poorly trained employees don’t understand how app deals work, or how to correct an unregistered deal in their system. It isn’t […]
Reviews for Vons Deals & Delivery
β Back to Vons Deals & Delivery20 reviews
Edit May 12, 2021: The previous 4.5 star review is no longer deserved. They’ve earned a 1 star, & that’s generous. They fixed something that wasn’t broken. I have yet to come across any employee or customer that likes, understands, or is comfortable with the new app. It’s an entirely different app, but call it […]
Easy to use, can look for personalized deals while I’m in the store and send to my account before checkout in person Update 10/21 I haven’t been able to sign in for a couple of days and had to miss out on some deals. Whatever you did to the app, I can’t even use it! […]
Disappointed! Finally decided to try out the pick-up ordering through the app. Pick up was 3 hours from when i ordered. My order was canceled 10 minutes from pick up time, i was already parked out front. I called the number on sign at pick up parking and was told my order was canceled due […]
Normally this works fine, but today when I try to log into the app to take advantage of the now digital coupons, the App can’t log me in. They’re having technical difficulties. All day. So there’s no way to log in, there’s no way to use the digital coupons that I have to download in […]
New app is HORRIBLE. The default should be “shop in store,” not delivery.I’ll never use a delivery or pickup service, yet items are placed in cart when they should only be on a list. It’s difficult to find the “4 U” deal tab. I don’t need a 2FA sign-in, and find it quite annoying. The […]
The new app is not as good as the old app. I wish they would never change the app. Harder to fine what you want on the websites. You can still get item that show you the aisle number to locate where the item is. You don’t have to go all over the store looking […]
So frustrating – slow, nonresponse, terrible. I HATE this app. I would like to be able to use it to make a shopping list but it takes way too long to open, load shopping options, find coupons, literally do anything. And the worst part is that even if you are a rewards member and enter […]
I love Vons & the Von’s app. However I gave it 3 stars because some things are difficult to find /use. No clear instructions. I would like the list to have the small boxes, where I’m able to just check off the items I need. Also, more clear instructions about the the rewards that are […]
There’s a problem with on some items when you press the add button it says coupon no longer available when it clearly states experation on coupon 10-30 days out. If it’s not available, why not remove the coupon?? I don’t know alot about apps. And sometimes this program is extremely frustrating with how long it […]
This new updated UI SUCKS!! I’ve been shopping at Vons more than usual over the years for the deals on the app but I won’t be inclined to do that anymore due to this unfriendly user interface. Before, it was simple, quick, and easy to navigate. Now it’s a mess. It consumes and waste too […]
I like the app but whenever you’re not on wifi, it’s impossible to add things to your cart, always an error code, even with full signal 4G. Same when there’s high traffic on the app. So I can’t add last minute purchases when I’m in the store, nor plan it in the car. Basically this […]
I wish the deli had more options. Also, maybe like a courier chat, which also the buyers to talk with courier so if replacement isn’t found the buyer still has an option. also maybe customization orders or special requests. I mean, it’s easier just to go in the store, but if that is always going […]
Update 09/28/21: The list is back but not very useful. Nothing from the ad can be put on the list, either directly or thru search. And the whole app is too cluttered visually. This is only good for online shopping & delivery now. They removed the list feature, only a cart for ordering. Coupons & […]
They ruined the vons app. The update may be flashy but is not intuitive in the least. Now I have to hunt for what I want. Whoever did this clearly does not clip coupons or shop for groceries using an app. The old app was so easy to navigate and find what I was looking […]
The app, which was automatically updated, is horrible. My list and rewards have disappeared, but worse than that is how difficult it is to use. I want to easily add items to my shopping list, for instance peanut butter. I don’t need to scroll through every brand, quantity, regular or reduced fat, etc. I also […]
Too many hoops to have to jump through just to save a buck or two. App is confusing for the digital coupons and users are forced to create an account and sign in, just to get a coupon. It’s bad enough Vons is the equivalent to a convenience store – barely have what you need […]
Since my last post I decided to try this horrible app again. Lesson learned, I don’t even want to shop with Vons anymore. I mark on the app that I don’t want any substitutes, somehow I keep getting subscriptions of items that cost a lot less than the item I ordered. They still charge the […]
On time delivery and excellent performance – My delivery is always on time. If an item is out of stock, the substitution is usually very good. Overall, a great service. The bagging of the groceries needs a slight improvement occasionally. Fruit and eggs on the top of the bag, not the bottom. Otherwise it’s a […]
Sign up system has been down ever since I installed it months ago. It tells me there either are technical difficulties or that my account has been locked for too many attempts despite me only trying again once or twice a month, I CAN’T EVEN LOG IN OR SIGN UP. Love your stores, but your […]