trashed. Had to overdraft my card because I cant transfer money from savings to checking. Happened again. this time I couldn't even make a purchase. had the funds, had to swipe my card three time before it went through. Maybe the company should of done a bit more testing before launching the update. FYI. I closed my account and went with cashapp. way better.
BEWARE WalMart has no concern if you cannot access your account through the app. for a week they cannot fix log in issues. they are clearly stealing our money, because they anticipating the inpending shutdown of their company. withdraw your money NOW if you can because they have no desire to fix this issue and help the customers.
I'm getting so sick of the constant issues! I was hoping this new update would fix things but nope! I'm literally at a Gas station trying to get gas and all of a sudden card keeps declining! plenty of money but won't work! why? well who the hell knows because when you call it's say due to technical difficulties you can't talk to anyone then legit hangs up on you! WORST PREPAID DEBIT CARD EVER! so unreliable!!! I use this account for everything and have for 10 years. so sad how bad things are now
SHADY! I was forced to switch to this app from the other one which is weird because I NEVER had issues with it. so I've been watching this very closely with my transactions and available balance. today I had purchases and I do NOT see any pending or posted transactions for those, but I do see my available balance change. so why is it you can deduct money from our available balance but you will not show ANY pending or posted transaction? HUGE RED FLAG. WATCH YOUR MONEY PEOPLE!
It's slow to open if it opens. No slide to check your balance. Just how is this an improvement? Then, I get an email telling me to log in to the app and use the "Chat" feature to address the problem. That would be great IF I COULD LOG IN!!! Just fix your trash app!!!
seems this app is meant to replace the old walmart moneycard app which I've used for years with few issues. it seems most of the features have been integrated into this app as well but my biggest gripe is the lack of a balance bar on the login screen. please don't make me type my credentials every single time I want to know how much is in my account. please.. I am a creature of comforts in a world with very few.
Just so you know, the new app is stressful. It shows double charges that are not, in fact, double charges! It shows the hold and then the actual purchase but makes it look like you were charged twice unless you look closely. I bet many customers may be confused and think they're being charged twice! I just called Amazon thinking this exact thing. You may want to consider fixing this and only actually showing the real charge 1 time! Also, miss sliding for balance and miss text for Bal & Hist!
it seems like since you updated your app, there are nothing but issue after issue. if you cant find a solution, I can look elsewhere. I can't find my account down or unavailable half the time. this is beyond inconvenience. The whole reason I've kept this account is convenience.
I've had this app for years, the card is great for paying my bills, and everyday purchases. was paying Hughes net., but they no longer accept it. Ideal card to have.(8/25/25)App had me update and download new updated app.,and now having trouble logging into my account. I'm guessing when things are going accordingly, the system finds ways to mess it up. updated 9/21/25. looking like I will have to go back to cash or money order, slowly but surely. less problematic. I don't see (FDIC) on new app.
The new app doesn't let me sign in, it acts like I forgot my user name or password, I did not forget either. Uninstalled and reinstalled, same issue. It's been over a week and the issue persists. Customer support is beyond useless. Before Customer support says nonsense about my device... it is way beyond requirement for the app.... FIX YOUR APP!
