Don't bother after the new update! They don't care about small businesses. All I used the app for was to send Invoices/Estimates. Figured all the promo I do for them via their logo on every one I send was enough. Nope. Now they want to charge $16 per month just to send Estimates within the app itself. The business I work for is small and family owned that works paycheck to check. We can't afford another expense and will be switching to a different, free software and advertise for them instead.
Zach Jones
In the beginning, this was a great company to work with. Now, they've added fees for features that used to be free and extended the time it takes to get paid unless you want to pay a higher percentage. The app now crashes to the point that it's unusable. Instead of charging extra to get the receipts function back, how about addressing the more pertinent issues?
Tylor Oliver
This is the worst app ever.... Do not get this. There is no help and it just makes the accounting process harder. I would not recommend this to anyone. It does not sync with outside apps or programs and is not user friendly. It's AI learning is horrible compared to QuickBooks and I had to go in and make changes every time. The point is to save you time, not add more work. If I could give it zero stars I would of...
Josh Stadt
I liked this app. Been using it for about 3 years now, it was always free, which being a small business it was very helpful. But now all of a sudden I can't send invoices without paying every month.. What a disappointment... You guys always made a point to be sure everyone knew it was always free . But now it's not and now I got to find a new app.. Thanks for not sticking to your motive and hurting the little guy!
John Burk
Not a great experience. We have been using Wave for several years - We were sold on their original mission "always free" and they would be funded by paid services like bookeeping and advisors. Well, it's no longer free. also, features that should be included in any accounting package like the ability to create a purchase order - we have asked for years and still not there. lately they misclassified my business and cut off my ability to receive payments. we are working on switching to Xero.
Tee
Currently disappointed. I was excited to see that Wave had an app for quick invoicing. Well I used the app to send some invoices on the go. However I just went in the app to view them and NOTHING is there! Evening the invoice template I created and saved is not there! I've google to find an answer and haven't found anything. So basically I have to redo all the invoices and customers are now waiting. At this point I dont recommend the app to complement the website when the website isn't an optio
Jeff LaBonte
Don't bother with any of their subscription models. I have used wave free version successfully for 3 non profits and now one for profit for years. I recently added the receipts package for the for profit, and let me tell you it works not at all. I've spent a month with support and they have no solutions. it's absolutely worthless, unfortunately
Ryan Mueller
Crashes when charging a card on file. Will not always allow me to charge a saved card on file. Have to login to the website from the phone. Please add estimates and the ability to create and edit recurring invoices from the app. So i dont have to use a PC or try to use a website on the phone. Also, the increase in the fee by another 30 cents to 60 cents makes this very expensive for small transactions. Also, cannot edit recurring invoices from the app.
Izak Monroe
Used it for a year or so, and it worked great. Recently, I was prompted to update the app. Now, when I try to scan receipts, they come out blurry distorted gibberish. I have recipts piling up. I have tried to get help, but the help bot was useless, and emails to the company have been ignored for weeks now. I'm about to cancel my subscription and find another option.
Jon Schutz
Overall decent app. I would give four or five stars, the only problem is there is absolutely no customer support whatsoever. There's no number to call, no email support, NOTHING! It honestly makes me want to give two stars thinking about it, but I'll stick to 3 because we have used it for a good while now and dealt with it, but it's obnoxious. Completely unprofessional in every way.
