it lucks a lot, so temperamental, on and off. At times poor quality sound from either side. it keeps on crushing. it has no option to block a contact and also it doesn't seem to have an option to reset password. Generally, its good if you've any other option otherwise its terrible experience.
Pictures rarely send successfully and never download past the preview thumbnail in the messaging window on a cell connection. All I usually get is an error message. Skype was a hot mess, but even that worked better than Webex in this regard...
I have never experienced any problem with webex since it changed from former Webphone name. Calling rates are still the same as of 2016 when I joined it. I recommend it with 5 🌟 it deserves it. I enjoy it worldwide 🌐.
I’d like to share a few things I really like about Webex. First of all, I appreciate its clean and modern design. I also find the meeting features very useful, especially the floating panel, which makes multitasking easier. Another big plus for me is the VidCast add-on, which adds extra value to the platform.
Multiple issues. 1) Can't make or receive calls. Get an error every time and the call drops immediately. 2) Teams and chats joined on my PC are not syncing and showing up in the app. I made sure the app is up to date. I also uninstalled and reinstalled the app and still having the same problems.
Update 10/25, app will not open at all. Freezes on home screen, say site unreachable,Half the time I can't log in and then sometimes it does not even register a call coming in and then it forces me to try to use it on my regular phone when trying to click on a phone number link. Yes my settings are correct. Bottom line I need this app to do what it says for work purposes but it is a lousy excuse for the claims it portrays. Cox communications needs to get a better app based internet phone system.
Horrible app. I use it for phone calls thru my internet provider (Rogers). When I have a voice mail, it won't play the message. That is, this system won't play a .wav file that it created! When I tap on a caller, it opens a screen with a button to call the number that called me but nothing happens - it doesn't work. Incompetence. No response after several weeks = lost another star. It's one thing to be incompetent, but another thing not to care about quality.
Update 8/20. Still a bad video calling app. Added one star for adding speakerphone, but still only 3 stars because it's buggy and only sometimes works. Cisco has been scrambling over the last few months to get this up to speed, but it's embarrassing and unacceptable that it was so broken to begin with and they need to rush updates out to catch up to the demand work from home.
This app used to work okay, but for the past couple months of updates it's become literally unusable. The app crashes every single time i try to just type in a phone number. Calls come in but when I press Answer it doesn't actually pick up, just keeps ringing. Crashes constantly. I have to use this for work but lately I just have been giving out my personal number because WebEx cannot EVER place or pick up calls without crashing. In the past is was much more stable.
Calling never works. I have to use this for work, and literally every time I open the app, calling is unavailable. I've called support 5 or 6 times, and the only thing they can advise me is to uninstall and reinstall the app. I'm not going to uninstall and reinstall the app every morning. I'm stuck using the phone app for the laptop, the one on the phone is completely useless.
