stuck in a never-ending loop. if you add a reward but don’t want it anymore you can’t get rid of it completely. I hit delete in the cart but it’s still somehow there and now if I want to make a new order it will always add that. then i delete my cart and start […]
Reviews for Wendy’s
← Back to Wendy’s20 reviews
The app is pretty easy to use, but the full menu isn’t available and “offers” keep disappearing every day, until the only offers left are the ones that almost nobody wants. These folks like to dangle rewards and offers and discounts in front of your nose, but they sure don’t like it when you use […]
4/5 only because the app semi regularly (feels like once every 6 weeks or so) has technical problems. The presentation is good, and most importantly the rewards and offers are legitimately incentivizing. I choose to get Wendy’s more often than any other fast food because it is higher quality and the value for your money […]
placed order for chicken tenders, charged my credit card. pressed the “Make My food”. it replied oops try again later. The button disappeared. when I went into the restaurant they had no record of the order. when I showed them my credit card company charged me, they offered me food after a 5 minute discussion. […]
While the app itself functions as expected, the fact that Wendy’s doesn’t alert you before points expires is why I give it 1 star. Both Dunkin and Starbucks lets you know in advance. Currently the app has been down for several days at my local restaurant and I’m not driving across town for Wendy’s. The […]
I just want to let yall know that your app says we can order at 6. they just won’t get the order till 6:30. this wasn’t the case 2 weeks ago, and if yall are gonna change app hours from store hours, that’s fine. but maybe make sure the apps times are properly set up […]
Horrible with a lot of false advertising. I went to purchase a 4 for 4 deal that is available on the app and they told me they don’t do that at this location. (Paid 5.21) When I went to redeem my welcome 10 piece nugget the manager refused to honor the app. I spoke to […]
my only complaint is that when placing a mobile order for pickup, the associates only see the initials and not at least the 1st name. there’s always the chance that 2 people with the same initials can place and show up for an order at the same time. yeah, maybe it’s never happened, but I’ve […]
I’ve been using the Wendy’s app since it launched. There were some rough patches early on, but it seemed like they finally hired someone who knew what they were doing. The app experience got significantly better in late 2023 — so much so that I was ordering from Wendy’s multiple times a week. The best […]
The app works well, but there are no options to substitute grilled vs. classic (fried) chicken on salads like they do in store. If there was, I would eat here more often. Overall, the discounts and offerings are good. I wish there was a way to add free frosty keychain and other offers. There can […]
This App is terrible… I’ve tried to use it on and off, for a few months now. When trying to get my “free” six piece nuggets, it keeps telling me to “Oops, you forgot something, please add…”. Initially my order was a Double Combo and then after the error, I added a chicken sandwich but, […]
I added a gift card to my Digital Account Balance, but the app didn’t apply it to my order. There was no option to use the balance during checkout, and no clear indication of how to apply it. On top of that, the live chat support doesn’t work. This defeats the purpose of both gift […]
07/20/2025: I tried to redeem a coupon that I can only use on this particular day and no matter what I did, following the guidelines to validate this coupon, the app made it unsuccessful to complete my purchase. Now my coupon is gone because the expiration date has passed and it makes me feel like […]
Wendy’s may be kinda mid, but they’re much more consistent than anywhere else. I never have problems with mobile orders going through or the app freezing. Other fast food apps constantly have freezing issues or lose connection. Never have those issues with the Wendy’s app. Any time there’s a bug introduced, they fix it quickly […]
STOP LOCKING THE MENU TO SPECIFIC TIMES FOR BREAKFAST AND LUNCH. Now that that’s out of the way, why doesn’t it work unless it’s on data, why can’t it load without a perfect connection? You’re almost as bad as Domino’s app, which is SAYING SOMETHING. Even when the app does work, it takes like 10 […]
Love the app. It’s like the only place you can use rewards and coupons together. However, you can’t edit the breakfast burrito. It’s literally the only item you can’t remove or add/ reduce items that come on it. Also, when I’m on the road, placing a mobile order, I get that it defaults to the […]
The app often times takes too long to load. When it does load, sometimes there are issues placing an order. I got a notification for a free 10 piece nugget with any purchase that was set to expire today. I went to use the offer today, and I couldn’t even get to the order section. […]
Honestly, for the amount of offers that they give and deals that they give and what you’re paying for for relatively decent fast food. It’s fantastic and the app makes it so much more convenient to order ahead of time. The only thing I wish is that phone provider services offered more range of coverage […]
forces multiple ads at multiple points in the order process, for things I have no desire to purchase. if it were a good app like chick fil a they would easily dismiss with a large obvious button, however they make the dismissal text tiny, almost the same color as the background so it looks like […]
wow, this app is giving me an anxiety attack. there are too many bugs causing it to run slow and not get my orders. i can’t order anything because it keeps circling back to the beginning after I finished picking all my food. wow, what the hell is wrong with this app? I just uninstalled […]