Been using WhatsApp Business for a couple months now. It’s basically a free app that adds business features on top of the regular WhatsApp. Pretty solid if you’re running a small business or side hustle.
Here’s what you can do – you can set up an official business profile, use quick replies to save time, and even take orders and payments right in the app. There’s also a neat feature where you can set an away message so customers know when you’ll respond. Took me a while to figure that one out but it’s super useful.
Look, if you’re a small business owner who’s big on messaging and customer service, you’ll probably like this. It’s not perfect – the ads can get a little annoying if you don’t pay – but overall it does the job. Worth checking out.