Reviews for Wise: International Transfers

I have been using Wise for several months now and I am very pleased with how intuitive and responsive it is. I look up exchange rates quickly and easily and I have been able to pay for things in local currency with no issue at all. The security is very high, as I learned, since […]

overall the app is great, but a key feature for me is to add a photo of the receipt to a card transaction. that feature mostly always fails via photo mode and even when I take the photo with another app it doesn’t always work flawlessly. I’ve been in touch with CS multiple times about […]

I like wise very much, simple, clean and customer support for me has been great. I think my only complaint is that on a business account we are limited to just 3 virtual cards. I think they need to rethink this, especially with the number of services/SaaS on the market which most businesses need to […]

there was no way for me to orient myself within the site. No homepage. The first page was set for adding money to my USD account. Even though I did not want to transfer money to my USD account somehow it happened. there was no confirmation screen showing me what action would be taken and […]

I gave it an extra star because wise is great but this app doesn’t do certain things that you have to go to the website for. It doesn’t make this clear either so you’re left wondering if a transfer was scheduled correctly but if you go to their website on a desktop browser you can […]

Even though it’s my go-to method of transferring money, Canadian accounts are terrible with this app. Not only do they get disconnected from wise (reenter bank login info) every 2 weeks or so, but the reconnect methods are inconsistent. It’ll take 10-60 minutes to reconnect. Plaid is not great and the secondary methods of reconnecting […]

The app works fine. It’s just that if you send money, they charge their own fee and tell you that you’ll receive the remaining amount. However, they use intermediary banks, and these banks also charge fees. They have no control over that and don’t inform you how much it will be. In my case, the […]

Consistent bad experience from a few months to date. it used to be fast and reliable. a mere 100 dollars transfer is taking 4 days, they have an excuse that the previous transfer that happened over a week ago needs to clear first, or that I have to have enough money in the bank which […]

I hate how the app wants to verify every time you want to send large amounts. so just use a debit or cc it will be quicker than having to jump through a bunch of hoops to verify. verify once and be done with it. I don’t want to have to pause my transfer because […]

Wise has lower fees than banks and works good sometimes, but when there’s an issue customer service is not very helpful.I was consistently told that the problem was on my end and that I should uninstall, reinstall, use different device/browser. Even after I did all of these things and demonstrated that the problem existed independent […]

Sending money is difficult. Trying different options to get the fastest delivery option got my delivery method locked. When trying to reach an agent by phone there’s a long wait time and only been successful at even getting a call back one time. Speaking to an agent through chat and they tell you they can’t […]

Very negative experience. I tried to deposit multiple times US dollars in my new Wise account, using debit and credit cards. Many failed attempts. Now there is still $0 balance in my Wise account while still waiting for 3 “pending deposits” that have already been withdrawn from my Chase accounts. Very dissapointed. I do not […]

This app is anything but easy. You can’t even recieve money without putting 20 dollars into it yourself. And once you do there’s no way to get it back. It took 10 tries just to get the verification to work, only to have to wait 5 days for my account to verify. Then, it canceled […]

I initiated a transfer and received an in-app error that the transfer had failed. So, I tried again and received the same error message. Later, I saw that both transfers had actually gone through – sending the amount twice – and even though I only had enough cash in my Wise account to cover one […]

the app does not recognize the recipient’s address even though I’ve been using it for 3 years. technical support has not been able to resolve the problem. they have not sent update emails as they promised. other recipients in other countries are still working properly. this recipient transfer has been a complete failure and Tech […]

Normally Wise is a great app. As someone living abroad, the transfer times are quick and easy and I never have to be stressed about paying any bills but recently have had loads of issues with my transfers coming on time. At one point, even going overdue on when my rent was due. I wish […]

Wise used to work wonderfully and I rated it accordingly. Now it seldom works as advertised. Sometimes it works and other times it takes days! You cannot rely on it. Currently I have three transactions in progess. Wise has taken the money from my bank account but no delivered it. Has been over two days. […]

Nothing about this app works. They loose money. Hold payments. Constantly demanding documents and facial recognition. Support isn’t able to address any problems. Transactions disappear. Closed my account with no explanation. Then opened it again, no explanation. Issued a debt card, then canceled it before I could even use it. Then there is rhe data […]

fairly easy to use, good way to send money to other people, and the rates aren’t bad. sometimes I’m frustrated with how many times the app will tell me my transfer might take a few days because my money hasn’t posted to the Wise account. so I had to link 2 of my accounts and […]

It worked great until there was a problem. It was fast, smooth, cheap. Then I switched bank accounts, and my new bank blocked the transfer, even though wise sent the funds. Leaving me owing wise $500. That was on my bank, not wise, but then I tried to pay wise the $500. Unfortunately there is […]