Reviews for Withings

App has unintuitive user experience features. I bought the bodyscan scale, and it doesn't automatically activate the features in the app that come with the flagship scale product. Finding the settings took research. Unsatisfactory. Furthermore, the connectivity between the app and the scale is abysmal. I updated settings in the app, and the last time it synced settings was an hour before. There doesn't appear to be a way to manually sync. The scale keeps saying measurements are inconclusive.

Absolutely cannot get my older scale to pair with the app. Probably spent the better part of an hour trying over and over and doing the trouble shooting steps. Tried to contact help but they make it purposefully difficult to get through. Frustrated to have an expensive scale and can't even use it for anything other than weight. Shouldn't be this hard.

Absolutely terrible, constant data loss from readings not being uploaded. This could be one of the worst investments I've ever made. it has never worked properly for longer than a couple of months without major tinkering and aggravation. All the back and forth with the company still have the same problems I would strongly recommend anybody just stick to a simple scale and avoid this at all costs

I'm using the Body Comp scale. This software is just okay, but I would like to manually order my home page and I would also like to be able to select certain metrics only shown once I enter sections in the home page. I like what you might consider cluttered home pages that tell me everything instead of being compartmentalized. The app also randomly moved my fat/muscle ratio to the bottom from near the top. And it's the main thing I focus on as I lose fat and gain muscle to ensure that I'm okay.

terrible app. very difficult to locate data. unable to see the status of the scale from the app. not sure if the scale is even syncing or not because the data is not displaying. when I first got the scale it worked fine, but if you have any substantial weight change, the scale will forget who you are and stop transmitting or displaying data. withing's answer is for you to factory reset everything. the scale part works fine but it's awfully expensive just for that.

It works alright but it keeps showing me the weather in Fahrenheit. It showed my weight in kilo even before I set it up. I can disable the weather feature but not set it to a unit of measurement that carries any information to me, and although I am aware that it's not entirely rational, that fact alone is annoying me enough to dock two starts from my rating.

Used to have 5 stars, but syncing has become clunky, needed to reconnect the device regularly to capture the last few weigh-ins. These should auto-sync over wifi as soon as the measurement is done, especially after pulling down to refresh. This also means the other apps I have linked do not get the data in a timely manner. Should have paid up for the Garmin scale.

The app has gotten better recently. Some previous technical problems have been rectified. But still: the app freezes when you first open it. The graphs are poor. Basic data like how much weight have I lost in the last 30 days, moving averages, are not displayed in the app. Version 4 of the app was better. No details about changes made to the app are available.

This scale isn't even close to accurate, super frustrating for what it costs vs. what it does. My blood pressure reading has been correct once on it in 2 months which is whatever, no big deal. Where I get frustrated is the scale itself. How can it be accurate if it reads different things (more than 5 pounds difference in some cases) by just moving the location of the scale a few inches? I check to make sure that there is nothing under it and it's free of obstructions, still inaccurate.

I can tell this is a good app. However, I'm having an issue with the app doubling (or more) my step count. As much as id love to do 30,000+ steps in one day, that's not the regular whatsoever 😂. I can assure you I've tried everything... spent an hour and a half troubleshooting everything but re-downloading the app because I don't want to lose my stats. Posting this to hopefully resolve, and post for any others that are having the same issue. I have a Samsung Galaxy S21 5G.